This bingo card has 16 words: 100 Daily Contacts, QA Score 95%+ (Call), 80% Productivity, QA Score 100%+ (Call), QA Score 100%+ (Emails), Positive Escalation, Acknowledge QAs, Complete SmileSmarts, 100% Schedule Adherence, Average Handle Time <4 minutes, Participate in Mid-Shift Motivation, Send 5 Customer Cards, Make an Aligner Sale, Make a Retainer Sale, Book a New Customer and Order Evaluation Kit.
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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