QA Score100%+(Call)QA Score100%+(Emails)OrderEvaluationKit80%ProductivityPositiveEscalationAverageHandleTime <4minutesSend 5CustomerCardsCompleteSmileSmarts100DailyContactsMake aRetainerSaleQA Score95%+(Call)Participatein Mid-ShiftMotivation100%ScheduleAdherenceBook aNewCustomerAcknowledgeQAsMake anAlignerSaleQA Score100%+(Call)QA Score100%+(Emails)OrderEvaluationKit80%ProductivityPositiveEscalationAverageHandleTime <4minutesSend 5CustomerCardsCompleteSmileSmarts100DailyContactsMake aRetainerSaleQA Score95%+(Call)Participatein Mid-ShiftMotivation100%ScheduleAdherenceBook aNewCustomerAcknowledgeQAsMake anAlignerSale

Customer Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. QA Score 100%+ (Call)
  2. QA Score 100%+ (Emails)
  3. Order Evaluation Kit
  4. 80% Productivity
  5. Positive Escalation
  6. Average Handle Time <4 minutes
  7. Send 5 Customer Cards
  8. Complete SmileSmarts
  9. 100 Daily Contacts
  10. Make a Retainer Sale
  11. QA Score 95%+ (Call)
  12. Participate in Mid-Shift Motivation
  13. 100% Schedule Adherence
  14. Book a New Customer
  15. Acknowledge QAs
  16. Make an Aligner Sale