Make aRetainerSaleBook aNewCustomerSend 5CustomerCardsParticipatein Mid-ShiftMotivationAcknowledgeQAs80%ProductivityQA Score100%+(Call)PositiveEscalationCompleteSmileSmarts100%ScheduleAdherenceOrderEvaluationKitQA Score100%+(Emails)AverageHandleTime <4minutesQA Score95%+(Call)Make anAlignerSale100DailyContactsMake aRetainerSaleBook aNewCustomerSend 5CustomerCardsParticipatein Mid-ShiftMotivationAcknowledgeQAs80%ProductivityQA Score100%+(Call)PositiveEscalationCompleteSmileSmarts100%ScheduleAdherenceOrderEvaluationKitQA Score100%+(Emails)AverageHandleTime <4minutesQA Score95%+(Call)Make anAlignerSale100DailyContacts

Customer Care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
  1. Make a Retainer Sale
  2. Book a New Customer
  3. Send 5 Customer Cards
  4. Participate in Mid-Shift Motivation
  5. Acknowledge QAs
  6. 80% Productivity
  7. QA Score 100%+ (Call)
  8. Positive Escalation
  9. Complete SmileSmarts
  10. 100% Schedule Adherence
  11. Order Evaluation Kit
  12. QA Score 100%+ (Emails)
  13. Average Handle Time <4 minutes
  14. QA Score 95%+ (Call)
  15. Make an Aligner Sale
  16. 100 Daily Contacts