This bingo card has 25 words: Get a 2nd escalation, Someone ask you for a confirmation number, successfully take a payment without providing confirmation number, Payment refund Sent, Talk to someone from Colorado, Work the word Wowza into the conversation, open a dispute for under $15, a customer asks about Idaho weather, get a 3 on a call, tell a joke, talk to someone from Mississippi, talk to someone from New Mexico, FREE!, Found missing payment and didn't open payment investigation, Make a customer laugh, Say "Its as easy as 1,2,3, A,B,C's", Use the term "Y'all", Say "I don't think we are in Kansas anymore", Tell a new cm to enjoy their new card, Talk to someone From Washington, Customer calls to dispute a recurring transaction before cancellation, Have a 2nd escalation, Payment for full balance on the acct, when you lower the apr for the cm and say "uh oh spaghettios" in the conversation.
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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