(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Someone ask you for a confirmation number
Have a 2nd escalation
Payment refund Sent
Found missing payment and didn't open payment investigation
Tell a new cm to enjoy their new card
Make a customer laugh
Say "I don't think we are in Kansas anymore"
Payment for full balance on the acct
FREE!
Talk to someone from Colorado
tell a joke
Say "Its as easy as 1,2,3, A,B,C's"
a customer asks about Idaho weather
get a 3 on a call
Work the word Wowza into the conversation
Use the term "Y'all"
say "uh oh spaghettios" in the conversation
open a dispute for under $15
Customer calls to dispute a recurring transaction before cancellation
Get a 2nd escalation
Talk to someone From Washington
talk to someone from New Mexico
talk to someone from Mississippi
successfully take a payment without providing confirmation number
