This bingo card has a free space and 24 words: Personalize Interactions, Way Finding, Compassionate Communication, Ask Preferred Language, Support The Team, Confirm Understanding, Service Recovery, Greet Patients in Line, Expectation Setting, Offer Assistance, Ask Preferred Name (Adult), Introduce Colleagues by Name, Demonstrate Sensitivity, Telephone Etiquette, Respond Promptly, Make Eye Contact & Smile, Assess Situation, Introduce Yourself, Service Recovery, Way Finding, Confirm Next Steps, Ask Preferred Name (child), Respond Promptly and Greet Patients In Lobby/Hallway.
⚠ This card has duplicate items: Way Finding (2), Service Recovery (2), Respond Promptly (2)
AIDET | Conversation Starters | Let me hear your...... | TO DO LIST | A.I.D.E.T
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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