This bingo card has a free space and 29 words: Consumer doesn't spell name, Jira Defect, Transfer to ARU, Language Line, Broker is a jerk, "I already you that info", Caller gives waaaay too much info, YYA, Processed same app x2 on call, Read honesty scripting, Added a perm auth rep, Found HIX ID in Back Office, "We don't take payments", Consumer doesn't qualify for SEP, Missed renewal, New call 1 min before shift ends, Dropped for non-payment, Magically "didn't receive notice", Sob story, Transfer to research, Freelance worker, Mom calling for adult son, Too early for renewal, De-escalated caller, CAC doesn't say they're a CAC, Crying baby/ Dog barking in back, Consumer refuses interpreter, Consumer cries and Gives SSN way too fast.
911 CHRISTMAS BINGO | Bingo Blitz | Call center | Call center | Dispatch
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