CHAPTER 2!

CHAPTER 2! Bingo Card
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This bingo card has 16 words: Service, Customer Service, Customer, Guest, Empathy, Customer Satisfaction, Quality, Consistent Quality Service, Customer-Focused Employee, Service Encounter, Word-of-Mouth Publicity, Front-of-the-house, Back-of-the-house, Front-of-the-house employee, Back-of-the-house employee and Critical Moment.

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Hospitality & Tourism Terms | You've Been Served! | Hospitality & Tourism Terms | Hospitality and Tourism and Human Services Vocabulary | Customer Service Bingo

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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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