This bingo card has a free space and 28 words: Made a call to Alaska or Hawaii, BLOCKED - you've been third partied, Called a prescriber whos last name was more than 8 letters, Long hold time - made a call with a hold time of 10+ minutes, POWER HOUR - give your cell phone to your supervisor for 1 hour and focus on the queue, Soft skills - talk to a user about their weekend plans, Read the style guide, Ask your supervisor for help on a key, Make a call to an office in Phoenix Arizona, Released PA as denied with denial dates, case ID, denial reason and appeal information, Archived key as approved with approval dates and case ID, Educate the user on who CoverMyMeds is, Patient last name beginning with 'Z', Make a grouped call of 4+ keys, Make a call to an office in your hometown, Make a call to an office in Columbus Ohio, Verified the quantity/days supply for the script with the pharmacy, Send a request for help for being third partied, Archive a key as therapy changed, leave a perfect call note, Mark the next step as 'call plan', Got a determination via the IVR, Use phonetic alphabet during a call, Talked to a user with the same name as you, Archived a key as 'PA not needed', Sent a request for help with updated pharmacy preferences, Asked an OSL for in person help and DOUBLE POWER HOUR - give your cell phone to your supervisor for 2 hours and focus on the queue.
Provider Queue Bingo | Hub Jr Bingo | Full Hub Bingo | Hub Jr Bingo | Queue Dig Out Bingo
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