Archiveda key as'PA notneeded'Make agroupedcall of 4+keysMark thenext stepas 'callplan'Archived keyas approvedwith approvaldates andcase IDSoft skills -talk to a userabout theirweekendplansLong holdtime - made acall with ahold time of10+ minutesTalked to auser with thesame nameas youDOUBLE POWERHOUR - give yourcell phone to yoursupervisor for 2hours and focuson the queueCalled aprescriber whoslast name wasmore than 8lettersBLOCKED- you'vebeen thirdpartiedSent a requestfor help withupdatedpharmacypreferencesReleased PA asdenied with denialdates, case ID,denial reason andappeal informationReadthe styleguideVerified thequantity/dayssupply for thescript with thepharmacyAsked anOSL for inpersonhelpMake a callto an officein ColumbusOhioPatientlast namebeginningwith 'Z'Archive akey astherapychangedleave aperfectcall noteMake a callto an officein yourhometownMade acall toAlaska orHawaiiUsephoneticalphabetduring a callAsk yoursupervisorfor helpon a keyPOWER HOUR- give your cellphone to yoursupervisor for 1hour and focuson the queueGot adeterminationvia the IVRMake a callto an officein PhoenixArizonaEducate theuser on whoCoverMyMedsisSend arequest forhelp forbeing thirdpartiedArchiveda key as'PA notneeded'Make agroupedcall of 4+keysMark thenext stepas 'callplan'Archived keyas approvedwith approvaldates andcase IDSoft skills -talk to a userabout theirweekendplansLong holdtime - made acall with ahold time of10+ minutesTalked to auser with thesame nameas youDOUBLE POWERHOUR - give yourcell phone to yoursupervisor for 2hours and focuson the queueCalled aprescriber whoslast name wasmore than 8lettersBLOCKED- you'vebeen thirdpartiedSent a requestfor help withupdatedpharmacypreferencesReleased PA asdenied with denialdates, case ID,denial reason andappeal informationReadthe styleguideVerified thequantity/dayssupply for thescript with thepharmacyAsked anOSL for inpersonhelpMake a callto an officein ColumbusOhioPatientlast namebeginningwith 'Z'Archive akey astherapychangedleave aperfectcall noteMake a callto an officein yourhometownMade acall toAlaska orHawaiiUsephoneticalphabetduring a callAsk yoursupervisorfor helpon a keyPOWER HOUR- give your cellphone to yoursupervisor for 1hour and focuson the queueGot adeterminationvia the IVRMake a callto an officein PhoenixArizonaEducate theuser on whoCoverMyMedsisSend arequest forhelp forbeing thirdpartied

Hub Jr Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Archived a key as 'PA not needed'
  2. Make a grouped call of 4+ keys
  3. Mark the next step as 'call plan'
  4. Archived key as approved with approval dates and case ID
  5. Soft skills - talk to a user about their weekend plans
  6. Long hold time - made a call with a hold time of 10+ minutes
  7. Talked to a user with the same name as you
  8. DOUBLE POWER HOUR - give your cell phone to your supervisor for 2 hours and focus on the queue
  9. Called a prescriber whos last name was more than 8 letters
  10. BLOCKED - you've been third partied
  11. Sent a request for help with updated pharmacy preferences
  12. Released PA as denied with denial dates, case ID, denial reason and appeal information
  13. Read the style guide
  14. Verified the quantity/days supply for the script with the pharmacy
  15. Asked an OSL for in person help
  16. Make a call to an office in Columbus Ohio
  17. Patient last name beginning with 'Z'
  18. Archive a key as therapy changed
  19. leave a perfect call note
  20. Make a call to an office in your hometown
  21. Made a call to Alaska or Hawaii
  22. Use phonetic alphabet during a call
  23. Ask your supervisor for help on a key
  24. POWER HOUR - give your cell phone to your supervisor for 1 hour and focus on the queue
  25. Got a determination via the IVR
  26. Make a call to an office in Phoenix Arizona
  27. Educate the user on who CoverMyMeds is
  28. Send a request for help for being third partied