(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Sent a request for help with updated pharmacy preferences
Verified the quantity/days supply for the script with the pharmacy
Make a call to an office in Phoenix Arizona
Archived key as approved with approval dates and case ID
Made a call to Alaska or Hawaii
Mark the next step as 'call plan'
Released PA as denied with denial dates, case ID, denial reason and appeal information
Send a request for help for being third partied
BLOCKED - you've been third partied
Patient last name beginning with 'Z'
Archive a key as therapy changed
DOUBLE POWER HOUR - give your cell phone to your supervisor for 2 hours and focus on the queue
POWER HOUR - give your cell phone to your supervisor for 1 hour and focus on the queue
Talked to a user with the same name as you
Soft skills - talk to a user about their weekend plans
Ask your supervisor for help on a key
Asked an OSL for in person help
Called a prescriber whos last name was more than 8 letters
Got a determination via the IVR
Make a call to an office in Columbus Ohio
Read the style guide
leave a perfect call note
Long hold time - made a call with a hold time of 10+ minutes
