This bingo card has a free space and 31 words: FNOL, Center of Excellence, Center of Fun, CCO P&C, Daily Metrics Tracker, Forecasting, Adherence, Occupancy, CCO Life, Data & Analytics, Workforce Management, Quality Management, QA Live Scoring, QA Slants, Symon Board, Service Level, CUIC, Calabrio, WFM Database, Average Handle Time, Wrap Up, QA Bull Pen, Command Center, Skilling, Sensitivity Analysis, WFM Off Phone Form, CTI Failure, Finesse, SAS, ACD Line and Score Cards.
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