Service BINGO

Service BINGO Card
Preview

This bingo card has a free space and 29 words: Investment referral, Built relationship with new member, Used members name 3 times in conversation, Did 7 E-receipts, Help a team member, Do not have side conversation when helping member, Tiny Giggles, Active listening to solve member concern, Thank member for years of membership, Recognized a member you did not help and spoke to them, “Thank you for waiting”, Delivered a "no" with alternative option, Responded after listening, Inviting body language when calling next member, Discovered a need member did not realize, Find out 3 members financial goals, Found a way to say "YES", “What else can I help you with today?”, Offer members in lobby waiting coffee or water, Find out members weekend plans, Helped member start saving, Found out someone's dog's name, Discover members favorite hobby, Learned from upset member experience, Made member smile, Helped member at ATM, Helped with online banking, Custom greeting, smile not just next and Greet members when they enter.

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