DiscovermembersfavoritehobbyRecognized amember youdid not helpand spoke tothemThankmember foryears ofmembership“Thankyou forwaiting”Learnedfrom upsetmemberexperienceRespondedafterlisteningMademembersmileDo not havesideconversationwhen helpingmemberFound away tosay "YES"Helpedmemberat ATMFind outmembersweekendplansHelpedmemberstartsavingFound outsomeone'sdog'snameCustomgreeting,smile notjust next“What elsecan I helpyou withtoday?”HelpedwithonlinebankingActivelistening tosolvememberconcernGreetmemberswhen theyenterDelivereda "no" withalternativeoptionUsedmembersname 3times inconversationOffermembers inlobby waitingcoffee orwaterHelp ateammemberBuiltrelationshipwith newmemberTinyGigglesDid 7E-receiptsFind out 3membersfinancialgoalsInviting bodylanguagewhen callingnext memberInvestmentreferralDiscovereda needmember didnot realizeDiscovermembersfavoritehobbyRecognized amember youdid not helpand spoke tothemThankmember foryears ofmembership“Thankyou forwaiting”Learnedfrom upsetmemberexperienceRespondedafterlisteningMademembersmileDo not havesideconversationwhen helpingmemberFound away tosay "YES"Helpedmemberat ATMFind outmembersweekendplansHelpedmemberstartsavingFound outsomeone'sdog'snameCustomgreeting,smile notjust next“What elsecan I helpyou withtoday?”HelpedwithonlinebankingActivelistening tosolvememberconcernGreetmemberswhen theyenterDelivereda "no" withalternativeoptionUsedmembersname 3times inconversationOffermembers inlobby waitingcoffee orwaterHelp ateammemberBuiltrelationshipwith newmemberTinyGigglesDid 7E-receiptsFind out 3membersfinancialgoalsInviting bodylanguagewhen callingnext memberInvestmentreferralDiscovereda needmember didnot realize

Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
G
4
B
5
O
6
G
7
B
8
B
9
N
10
I
11
B
12
I
13
N
14
G
15
G
16
N
17
N
18
O
19
I
20
N
21
O
22
O
23
I
24
I
25
G
26
I
27
O
28
B
29
B
  1. G-Discover members favorite hobby
  2. O-Recognized a member you did not help and spoke to them
  3. G-Thank member for years of membership
  4. B-“Thank you for waiting”
  5. O-Learned from upset member experience
  6. G-Responded after listening
  7. B-Made member smile
  8. B-Do not have side conversation when helping member
  9. N-Found a way to say "YES"
  10. I-Helped member at ATM
  11. B-Find out members weekend plans
  12. I-Helped member start saving
  13. N-Found out someone's dog's name
  14. G-Custom greeting, smile not just next
  15. G-“What else can I help you with today?”
  16. N-Helped with online banking
  17. N-Active listening to solve member concern
  18. O-Greet members when they enter
  19. I-Delivered a "no" with alternative option
  20. N-Used members name 3 times in conversation
  21. O-Offer members in lobby waiting coffee or water
  22. O-Help a team member
  23. I-Built relationship with new member
  24. I-Tiny Giggles
  25. G-Did 7 E-receipts
  26. I-Find out 3 members financial goals
  27. O-Inviting body language when calling next member
  28. B-Investment referral
  29. B-Discovered a need member did not realize