Find outmembersweekendplansLearnedfrom upsetmemberexperienceCustomgreeting,smile notjust nextHelp ateammemberDiscovermembersfavoritehobbyTinyGigglesMademembersmileRecognized amember youdid not helpand spoke tothemGreetmemberswhen theyenterRespondedafterlisteningDelivereda "no" withalternativeoptionActivelistening tosolvememberconcernOffermembers inlobby waitingcoffee orwaterHelpedmemberat ATMDid 7E-receipts“Thankyou forwaiting”Inviting bodylanguagewhen callingnext memberFound away tosay "YES"InvestmentreferralDiscovereda needmember didnot realizeHelpedmemberstartsavingDo not havesideconversationwhen helpingmemberBuiltrelationshipwith newmemberFound outsomeone'sdog'snameHelpedwithonlinebanking“What elsecan I helpyou withtoday?”Thankmember foryears ofmembershipUsedmembersname 3times inconversationFind out 3membersfinancialgoalsFind outmembersweekendplansLearnedfrom upsetmemberexperienceCustomgreeting,smile notjust nextHelp ateammemberDiscovermembersfavoritehobbyTinyGigglesMademembersmileRecognized amember youdid not helpand spoke tothemGreetmemberswhen theyenterRespondedafterlisteningDelivereda "no" withalternativeoptionActivelistening tosolvememberconcernOffermembers inlobby waitingcoffee orwaterHelpedmemberat ATMDid 7E-receipts“Thankyou forwaiting”Inviting bodylanguagewhen callingnext memberFound away tosay "YES"InvestmentreferralDiscovereda needmember didnot realizeHelpedmemberstartsavingDo not havesideconversationwhen helpingmemberBuiltrelationshipwith newmemberFound outsomeone'sdog'snameHelpedwithonlinebanking“What elsecan I helpyou withtoday?”Thankmember foryears ofmembershipUsedmembersname 3times inconversationFind out 3membersfinancialgoals

Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
G
4
O
5
G
6
I
7
B
8
O
9
O
10
G
11
I
12
N
13
O
14
I
15
G
16
B
17
O
18
N
19
B
20
B
21
I
22
B
23
I
24
N
25
N
26
G
27
G
28
N
29
I
  1. B-Find out members weekend plans
  2. O-Learned from upset member experience
  3. G-Custom greeting, smile not just next
  4. O-Help a team member
  5. G-Discover members favorite hobby
  6. I-Tiny Giggles
  7. B-Made member smile
  8. O-Recognized a member you did not help and spoke to them
  9. O-Greet members when they enter
  10. G-Responded after listening
  11. I-Delivered a "no" with alternative option
  12. N-Active listening to solve member concern
  13. O-Offer members in lobby waiting coffee or water
  14. I-Helped member at ATM
  15. G-Did 7 E-receipts
  16. B-“Thank you for waiting”
  17. O-Inviting body language when calling next member
  18. N-Found a way to say "YES"
  19. B-Investment referral
  20. B-Discovered a need member did not realize
  21. I-Helped member start saving
  22. B-Do not have side conversation when helping member
  23. I-Built relationship with new member
  24. N-Found out someone's dog's name
  25. N-Helped with online banking
  26. G-“What else can I help you with today?”
  27. G-Thank member for years of membership
  28. N-Used members name 3 times in conversation
  29. I-Find out 3 members financial goals