Builtrelationshipwith newmemberDiscovermembersfavoritehobbyRespondedafterlisteningHelpedwithonlinebankingFound outsomeone'sdog'sname“What elsecan I helpyou withtoday?”Learnedfrom upsetmemberexperienceInviting bodylanguagewhen callingnext memberDiscovereda needmember didnot realizeGreetmemberswhen theyenterRecognized amember youdid not helpand spoke tothemTinyGigglesInvestmentreferralThankmember foryears ofmembershipUsedmembersname 3times inconversationFind out 3membersfinancialgoalsHelpedmemberat ATMActivelistening tosolvememberconcernCustomgreeting,smile notjust nextDelivereda "no" withalternativeoptionOffermembers inlobby waitingcoffee orwaterHelpedmemberstartsavingDo not havesideconversationwhen helpingmemberFind outmembersweekendplansDid 7E-receiptsMademembersmileHelp ateammemberFound away tosay "YES"“Thankyou forwaiting”Builtrelationshipwith newmemberDiscovermembersfavoritehobbyRespondedafterlisteningHelpedwithonlinebankingFound outsomeone'sdog'sname“What elsecan I helpyou withtoday?”Learnedfrom upsetmemberexperienceInviting bodylanguagewhen callingnext memberDiscovereda needmember didnot realizeGreetmemberswhen theyenterRecognized amember youdid not helpand spoke tothemTinyGigglesInvestmentreferralThankmember foryears ofmembershipUsedmembersname 3times inconversationFind out 3membersfinancialgoalsHelpedmemberat ATMActivelistening tosolvememberconcernCustomgreeting,smile notjust nextDelivereda "no" withalternativeoptionOffermembers inlobby waitingcoffee orwaterHelpedmemberstartsavingDo not havesideconversationwhen helpingmemberFind outmembersweekendplansDid 7E-receiptsMademembersmileHelp ateammemberFound away tosay "YES"“Thankyou forwaiting”

Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
G
4
N
5
N
6
G
7
O
8
O
9
B
10
O
11
O
12
I
13
B
14
G
15
N
16
I
17
I
18
N
19
G
20
I
21
O
22
I
23
B
24
B
25
G
26
B
27
O
28
N
29
B
  1. I-Built relationship with new member
  2. G-Discover members favorite hobby
  3. G-Responded after listening
  4. N-Helped with online banking
  5. N-Found out someone's dog's name
  6. G-“What else can I help you with today?”
  7. O-Learned from upset member experience
  8. O-Inviting body language when calling next member
  9. B-Discovered a need member did not realize
  10. O-Greet members when they enter
  11. O-Recognized a member you did not help and spoke to them
  12. I-Tiny Giggles
  13. B-Investment referral
  14. G-Thank member for years of membership
  15. N-Used members name 3 times in conversation
  16. I-Find out 3 members financial goals
  17. I-Helped member at ATM
  18. N-Active listening to solve member concern
  19. G-Custom greeting, smile not just next
  20. I-Delivered a "no" with alternative option
  21. O-Offer members in lobby waiting coffee or water
  22. I-Helped member start saving
  23. B-Do not have side conversation when helping member
  24. B-Find out members weekend plans
  25. G-Did 7 E-receipts
  26. B-Made member smile
  27. O-Help a team member
  28. N-Found a way to say "YES"
  29. B-“Thank you for waiting”