“What elsecan I helpyou withtoday?”TinyGigglesFound outsomeone'sdog'snameHelpedmemberat ATMInviting bodylanguagewhen callingnext memberFound away tosay "YES"Usedmembersname 3times inconversationHelp ateammemberHelpedwithonlinebankingGreetmemberswhen theyenterActivelistening tosolvememberconcernMademembersmile“Thankyou forwaiting”Offermembers inlobby waitingcoffee orwaterBuiltrelationshipwith newmemberFind outmembersweekendplansFind out 3membersfinancialgoalsDo not havesideconversationwhen helpingmemberInvestmentreferralDiscovermembersfavoritehobbyRespondedafterlisteningHelpedmemberstartsavingLearnedfrom upsetmemberexperienceThankmember foryears ofmembershipCustomgreeting,smile notjust nextDiscovereda needmember didnot realizeDid 7E-receiptsRecognized amember youdid not helpand spoke tothemDelivereda "no" withalternativeoption“What elsecan I helpyou withtoday?”TinyGigglesFound outsomeone'sdog'snameHelpedmemberat ATMInviting bodylanguagewhen callingnext memberFound away tosay "YES"Usedmembersname 3times inconversationHelp ateammemberHelpedwithonlinebankingGreetmemberswhen theyenterActivelistening tosolvememberconcernMademembersmile“Thankyou forwaiting”Offermembers inlobby waitingcoffee orwaterBuiltrelationshipwith newmemberFind outmembersweekendplansFind out 3membersfinancialgoalsDo not havesideconversationwhen helpingmemberInvestmentreferralDiscovermembersfavoritehobbyRespondedafterlisteningHelpedmemberstartsavingLearnedfrom upsetmemberexperienceThankmember foryears ofmembershipCustomgreeting,smile notjust nextDiscovereda needmember didnot realizeDid 7E-receiptsRecognized amember youdid not helpand spoke tothemDelivereda "no" withalternativeoption

Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
N
4
I
5
O
6
N
7
N
8
O
9
N
10
O
11
N
12
B
13
B
14
O
15
I
16
B
17
I
18
B
19
B
20
G
21
G
22
I
23
O
24
G
25
G
26
B
27
G
28
O
29
I
  1. G-“What else can I help you with today?”
  2. I-Tiny Giggles
  3. N-Found out someone's dog's name
  4. I-Helped member at ATM
  5. O-Inviting body language when calling next member
  6. N-Found a way to say "YES"
  7. N-Used members name 3 times in conversation
  8. O-Help a team member
  9. N-Helped with online banking
  10. O-Greet members when they enter
  11. N-Active listening to solve member concern
  12. B-Made member smile
  13. B-“Thank you for waiting”
  14. O-Offer members in lobby waiting coffee or water
  15. I-Built relationship with new member
  16. B-Find out members weekend plans
  17. I-Find out 3 members financial goals
  18. B-Do not have side conversation when helping member
  19. B-Investment referral
  20. G-Discover members favorite hobby
  21. G-Responded after listening
  22. I-Helped member start saving
  23. O-Learned from upset member experience
  24. G-Thank member for years of membership
  25. G-Custom greeting, smile not just next
  26. B-Discovered a need member did not realize
  27. G-Did 7 E-receipts
  28. O-Recognized a member you did not help and spoke to them
  29. I-Delivered a "no" with alternative option