“Thankyou forwaiting”DiscovermembersfavoritehobbyMademembersmileGreetmemberswhen theyenterUsedmembersname 3times inconversationFind out 3membersfinancialgoals“What elsecan I helpyou withtoday?”Help ateammemberThankmember foryears ofmembershipDo not havesideconversationwhen helpingmemberOffermembers inlobby waitingcoffee orwaterInviting bodylanguagewhen callingnext memberCustomgreeting,smile notjust nextInvestmentreferralFound outsomeone'sdog'snameHelpedmemberat ATMTinyGigglesFind outmembersweekendplansHelpedmemberstartsavingDelivereda "no" withalternativeoptionBuiltrelationshipwith newmemberActivelistening tosolvememberconcernLearnedfrom upsetmemberexperienceFound away tosay "YES"Discovereda needmember didnot realizeDid 7E-receiptsHelpedwithonlinebankingRespondedafterlisteningRecognized amember youdid not helpand spoke tothem“Thankyou forwaiting”DiscovermembersfavoritehobbyMademembersmileGreetmemberswhen theyenterUsedmembersname 3times inconversationFind out 3membersfinancialgoals“What elsecan I helpyou withtoday?”Help ateammemberThankmember foryears ofmembershipDo not havesideconversationwhen helpingmemberOffermembers inlobby waitingcoffee orwaterInviting bodylanguagewhen callingnext memberCustomgreeting,smile notjust nextInvestmentreferralFound outsomeone'sdog'snameHelpedmemberat ATMTinyGigglesFind outmembersweekendplansHelpedmemberstartsavingDelivereda "no" withalternativeoptionBuiltrelationshipwith newmemberActivelistening tosolvememberconcernLearnedfrom upsetmemberexperienceFound away tosay "YES"Discovereda needmember didnot realizeDid 7E-receiptsHelpedwithonlinebankingRespondedafterlisteningRecognized amember youdid not helpand spoke tothem

Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
B
4
O
5
N
6
I
7
G
8
O
9
G
10
B
11
O
12
O
13
G
14
B
15
N
16
I
17
I
18
B
19
I
20
I
21
I
22
N
23
O
24
N
25
B
26
G
27
N
28
G
29
O
  1. B-“Thank you for waiting”
  2. G-Discover members favorite hobby
  3. B-Made member smile
  4. O-Greet members when they enter
  5. N-Used members name 3 times in conversation
  6. I-Find out 3 members financial goals
  7. G-“What else can I help you with today?”
  8. O-Help a team member
  9. G-Thank member for years of membership
  10. B-Do not have side conversation when helping member
  11. O-Offer members in lobby waiting coffee or water
  12. O-Inviting body language when calling next member
  13. G-Custom greeting, smile not just next
  14. B-Investment referral
  15. N-Found out someone's dog's name
  16. I-Helped member at ATM
  17. I-Tiny Giggles
  18. B-Find out members weekend plans
  19. I-Helped member start saving
  20. I-Delivered a "no" with alternative option
  21. I-Built relationship with new member
  22. N-Active listening to solve member concern
  23. O-Learned from upset member experience
  24. N-Found a way to say "YES"
  25. B-Discovered a need member did not realize
  26. G-Did 7 E-receipts
  27. N-Helped with online banking
  28. G-Responded after listening
  29. O-Recognized a member you did not help and spoke to them