Builtrelationshipwith newmemberDelivereda "no" withalternativeoptionLearnedfrom upsetmemberexperienceDiscovereda needmember didnot realizeThankmember foryears ofmembership“What elsecan I helpyou withtoday?”Do not havesideconversationwhen helpingmemberHelpedmemberstartsavingDid 7E-receiptsFind out 3membersfinancialgoalsOffermembers inlobby waitingcoffee orwaterUsedmembersname 3times inconversationFind outmembersweekendplansFound away tosay "YES"InvestmentreferralHelpedmemberat ATMFound outsomeone'sdog'snameRecognized amember youdid not helpand spoke tothemHelpedwithonlinebankingTinyGigglesGreetmemberswhen theyenterActivelistening tosolvememberconcernRespondedafterlisteningMademembersmile“Thankyou forwaiting”DiscovermembersfavoritehobbyHelp ateammemberCustomgreeting,smile notjust nextInviting bodylanguagewhen callingnext memberBuiltrelationshipwith newmemberDelivereda "no" withalternativeoptionLearnedfrom upsetmemberexperienceDiscovereda needmember didnot realizeThankmember foryears ofmembership“What elsecan I helpyou withtoday?”Do not havesideconversationwhen helpingmemberHelpedmemberstartsavingDid 7E-receiptsFind out 3membersfinancialgoalsOffermembers inlobby waitingcoffee orwaterUsedmembersname 3times inconversationFind outmembersweekendplansFound away tosay "YES"InvestmentreferralHelpedmemberat ATMFound outsomeone'sdog'snameRecognized amember youdid not helpand spoke tothemHelpedwithonlinebankingTinyGigglesGreetmemberswhen theyenterActivelistening tosolvememberconcernRespondedafterlisteningMademembersmile“Thankyou forwaiting”DiscovermembersfavoritehobbyHelp ateammemberCustomgreeting,smile notjust nextInviting bodylanguagewhen callingnext member

Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
O
4
B
5
G
6
G
7
B
8
I
9
G
10
I
11
O
12
N
13
B
14
N
15
B
16
I
17
N
18
O
19
N
20
I
21
O
22
N
23
G
24
B
25
B
26
G
27
O
28
G
29
O
  1. I-Built relationship with new member
  2. I-Delivered a "no" with alternative option
  3. O-Learned from upset member experience
  4. B-Discovered a need member did not realize
  5. G-Thank member for years of membership
  6. G-“What else can I help you with today?”
  7. B-Do not have side conversation when helping member
  8. I-Helped member start saving
  9. G-Did 7 E-receipts
  10. I-Find out 3 members financial goals
  11. O-Offer members in lobby waiting coffee or water
  12. N-Used members name 3 times in conversation
  13. B-Find out members weekend plans
  14. N-Found a way to say "YES"
  15. B-Investment referral
  16. I-Helped member at ATM
  17. N-Found out someone's dog's name
  18. O-Recognized a member you did not help and spoke to them
  19. N-Helped with online banking
  20. I-Tiny Giggles
  21. O-Greet members when they enter
  22. N-Active listening to solve member concern
  23. G-Responded after listening
  24. B-Made member smile
  25. B-“Thank you for waiting”
  26. G-Discover members favorite hobby
  27. O-Help a team member
  28. G-Custom greeting, smile not just next
  29. O-Inviting body language when calling next member