Delivereda "no" withalternativeoptionHelpedmemberstartsavingActivelistening tosolvememberconcernLearnedfrom upsetmemberexperienceFound outsomeone'sdog'snameRespondedafterlisteningDo not havesideconversationwhen helpingmemberMademembersmileOffermembers inlobby waitingcoffee orwaterHelpedmemberat ATMFound away tosay "YES"“Thankyou forwaiting”Thankmember foryears ofmembershipHelp ateammemberTinyGigglesRecognized amember youdid not helpand spoke tothemBuiltrelationshipwith newmember“What elsecan I helpyou withtoday?”Find out 3membersfinancialgoalsDid 7E-receiptsHelpedwithonlinebankingCustomgreeting,smile notjust nextInvestmentreferralGreetmemberswhen theyenterFind outmembersweekendplansDiscovermembersfavoritehobbyInviting bodylanguagewhen callingnext memberDiscovereda needmember didnot realizeUsedmembersname 3times inconversationDelivereda "no" withalternativeoptionHelpedmemberstartsavingActivelistening tosolvememberconcernLearnedfrom upsetmemberexperienceFound outsomeone'sdog'snameRespondedafterlisteningDo not havesideconversationwhen helpingmemberMademembersmileOffermembers inlobby waitingcoffee orwaterHelpedmemberat ATMFound away tosay "YES"“Thankyou forwaiting”Thankmember foryears ofmembershipHelp ateammemberTinyGigglesRecognized amember youdid not helpand spoke tothemBuiltrelationshipwith newmember“What elsecan I helpyou withtoday?”Find out 3membersfinancialgoalsDid 7E-receiptsHelpedwithonlinebankingCustomgreeting,smile notjust nextInvestmentreferralGreetmemberswhen theyenterFind outmembersweekendplansDiscovermembersfavoritehobbyInviting bodylanguagewhen callingnext memberDiscovereda needmember didnot realizeUsedmembersname 3times inconversation

Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
N
4
O
5
N
6
G
7
B
8
B
9
O
10
I
11
N
12
B
13
G
14
O
15
I
16
O
17
I
18
G
19
I
20
G
21
N
22
G
23
B
24
O
25
B
26
G
27
O
28
B
29
N
  1. I-Delivered a "no" with alternative option
  2. I-Helped member start saving
  3. N-Active listening to solve member concern
  4. O-Learned from upset member experience
  5. N-Found out someone's dog's name
  6. G-Responded after listening
  7. B-Do not have side conversation when helping member
  8. B-Made member smile
  9. O-Offer members in lobby waiting coffee or water
  10. I-Helped member at ATM
  11. N-Found a way to say "YES"
  12. B-“Thank you for waiting”
  13. G-Thank member for years of membership
  14. O-Help a team member
  15. I-Tiny Giggles
  16. O-Recognized a member you did not help and spoke to them
  17. I-Built relationship with new member
  18. G-“What else can I help you with today?”
  19. I-Find out 3 members financial goals
  20. G-Did 7 E-receipts
  21. N-Helped with online banking
  22. G-Custom greeting, smile not just next
  23. B-Investment referral
  24. O-Greet members when they enter
  25. B-Find out members weekend plans
  26. G-Discover members favorite hobby
  27. O-Inviting body language when calling next member
  28. B-Discovered a need member did not realize
  29. N-Used members name 3 times in conversation