“Thankyou forwaiting”Helpedmemberat ATMThankmember foryears ofmembershipDid 7E-receiptsTinyGigglesActivelistening tosolvememberconcernInviting bodylanguagewhen callingnext memberInvestmentreferralRespondedafterlisteningFound away tosay "YES"Recognized amember youdid not helpand spoke tothemBuiltrelationshipwith newmemberFind outmembersweekendplansOffermembers inlobby waitingcoffee orwaterDelivereda "no" withalternativeoptionMademembersmileUsedmembersname 3times inconversationFind out 3membersfinancialgoalsHelpedwithonlinebanking“What elsecan I helpyou withtoday?”Help ateammemberDo not havesideconversationwhen helpingmemberLearnedfrom upsetmemberexperienceHelpedmemberstartsavingCustomgreeting,smile notjust nextGreetmemberswhen theyenterDiscovereda needmember didnot realizeDiscovermembersfavoritehobbyFound outsomeone'sdog'sname“Thankyou forwaiting”Helpedmemberat ATMThankmember foryears ofmembershipDid 7E-receiptsTinyGigglesActivelistening tosolvememberconcernInviting bodylanguagewhen callingnext memberInvestmentreferralRespondedafterlisteningFound away tosay "YES"Recognized amember youdid not helpand spoke tothemBuiltrelationshipwith newmemberFind outmembersweekendplansOffermembers inlobby waitingcoffee orwaterDelivereda "no" withalternativeoptionMademembersmileUsedmembersname 3times inconversationFind out 3membersfinancialgoalsHelpedwithonlinebanking“What elsecan I helpyou withtoday?”Help ateammemberDo not havesideconversationwhen helpingmemberLearnedfrom upsetmemberexperienceHelpedmemberstartsavingCustomgreeting,smile notjust nextGreetmemberswhen theyenterDiscovereda needmember didnot realizeDiscovermembersfavoritehobbyFound outsomeone'sdog'sname

Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
G
4
G
5
I
6
N
7
O
8
B
9
G
10
N
11
O
12
I
13
B
14
O
15
I
16
B
17
N
18
I
19
N
20
G
21
O
22
B
23
O
24
I
25
G
26
O
27
B
28
G
29
N
  1. B-“Thank you for waiting”
  2. I-Helped member at ATM
  3. G-Thank member for years of membership
  4. G-Did 7 E-receipts
  5. I-Tiny Giggles
  6. N-Active listening to solve member concern
  7. O-Inviting body language when calling next member
  8. B-Investment referral
  9. G-Responded after listening
  10. N-Found a way to say "YES"
  11. O-Recognized a member you did not help and spoke to them
  12. I-Built relationship with new member
  13. B-Find out members weekend plans
  14. O-Offer members in lobby waiting coffee or water
  15. I-Delivered a "no" with alternative option
  16. B-Made member smile
  17. N-Used members name 3 times in conversation
  18. I-Find out 3 members financial goals
  19. N-Helped with online banking
  20. G-“What else can I help you with today?”
  21. O-Help a team member
  22. B-Do not have side conversation when helping member
  23. O-Learned from upset member experience
  24. I-Helped member start saving
  25. G-Custom greeting, smile not just next
  26. O-Greet members when they enter
  27. B-Discovered a need member did not realize
  28. G-Discover members favorite hobby
  29. N-Found out someone's dog's name