MDA Support Calls

MDA Support Calls Bingo Card
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This bingo card has a free space and 24 words: Used an Error Report, How much am I getting paid this week?, Caller has no pay this week :(, Transfer to IT, What is the HPC rate?, 473/169 eligibility error, What is the rate for transportation?, Wrong or no Medicaid ID#, "You made my day!", Caller didn't bill this week, How do I fix error 22/25? (call CB), Took 10 calls!, Can you extend the billing deadline? (No- billing ends weds at 12 noon), Caller is a new provider, Listened to a life story, Emailed Kevin, Emailed Kelly or Jhamerra, Caller reports not being able to pay rent/mortgage (get Jhamerra or Laurel), Wrong code in billing :(, "Billing is picked up on Wednesday", You 'phoned a friend', How do I set up direct deposit?, EVV (electronic visits) transfer to Laurel and Took 5 calls!.

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