Can you extendthe billingdeadline?(No- billingends weds at12 noon)Caller isa newproviderEmailedKevinWhat is therate fortransportation?You'phoneda friend'473/169eligibilityerrorHow mucham Igetting paidthis week?"Billing ispicked up onWednesday"Caller hasno paythis week:("Youmade myday!"Took 5calls!Listenedto a lifestoryWrong ornoMedicaidID#EVV(electronicvisits)transfer toLaurelEmailedKelly orJhamerraTransferto ITCallerdidn't billthis weekWhat isthe HPCrate?How do Ifix error22/25?(call CB)Took10calls!Used anErrorReportHow do Iset updirectdeposit?Caller reportsnot being ableto payrent/mortgage(get Jhamerraor Laurel)Wrongcode inbilling :(Can you extendthe billingdeadline?(No- billingends weds at12 noon)Caller isa newproviderEmailedKevinWhat is therate fortransportation?You'phoneda friend'473/169eligibilityerrorHow mucham Igetting paidthis week?"Billing ispicked up onWednesday"Caller hasno paythis week:("Youmade myday!"Took 5calls!Listenedto a lifestoryWrong ornoMedicaidID#EVV(electronicvisits)transfer toLaurelEmailedKelly orJhamerraTransferto ITCallerdidn't billthis weekWhat isthe HPCrate?How do Ifix error22/25?(call CB)Took10calls!Used anErrorReportHow do Iset updirectdeposit?Caller reportsnot being ableto payrent/mortgage(get Jhamerraor Laurel)Wrongcode inbilling :(

MDA Support Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Can you extend the billing deadline? (No- billing ends weds at 12 noon)
  2. Caller is a new provider
  3. Emailed Kevin
  4. What is the rate for transportation?
  5. You 'phoned a friend'
  6. 473/169 eligibility error
  7. How much am I getting paid this week?
  8. "Billing is picked up on Wednesday"
  9. Caller has no pay this week :(
  10. "You made my day!"
  11. Took 5 calls!
  12. Listened to a life story
  13. Wrong or no Medicaid ID#
  14. EVV (electronic visits) transfer to Laurel
  15. Emailed Kelly or Jhamerra
  16. Transfer to IT
  17. Caller didn't bill this week
  18. What is the HPC rate?
  19. How do I fix error 22/25? (call CB)
  20. Took 10 calls!
  21. Used an Error Report
  22. How do I set up direct deposit?
  23. Caller reports not being able to pay rent/mortgage (get Jhamerra or Laurel)
  24. Wrong code in billing :(