What isthe HPCrate?What is therate fortransportation?EVV(electronicvisits)transfer toLaurelEmailedKelly orJhamerraTook 5calls!"Billing ispicked up onWednesday"Transferto ITYou'phoneda friend'How do Ifix error22/25?(call CB)How mucham Igetting paidthis week?Listenedto a lifestoryWrong ornoMedicaidID#Wrongcode inbilling :(Caller reportsnot being ableto payrent/mortgage(get Jhamerraor Laurel)Used anErrorReportTook10calls!How do Iset updirectdeposit?EmailedKevin"Youmade myday!"473/169eligibilityerrorCan you extendthe billingdeadline?(No- billingends weds at12 noon)Caller isa newproviderCallerdidn't billthis weekCaller hasno paythis week:(What isthe HPCrate?What is therate fortransportation?EVV(electronicvisits)transfer toLaurelEmailedKelly orJhamerraTook 5calls!"Billing ispicked up onWednesday"Transferto ITYou'phoneda friend'How do Ifix error22/25?(call CB)How mucham Igetting paidthis week?Listenedto a lifestoryWrong ornoMedicaidID#Wrongcode inbilling :(Caller reportsnot being ableto payrent/mortgage(get Jhamerraor Laurel)Used anErrorReportTook10calls!How do Iset updirectdeposit?EmailedKevin"Youmade myday!"473/169eligibilityerrorCan you extendthe billingdeadline?(No- billingends weds at12 noon)Caller isa newproviderCallerdidn't billthis weekCaller hasno paythis week:(

MDA Support Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What is the HPC rate?
  2. What is the rate for transportation?
  3. EVV (electronic visits) transfer to Laurel
  4. Emailed Kelly or Jhamerra
  5. Took 5 calls!
  6. "Billing is picked up on Wednesday"
  7. Transfer to IT
  8. You 'phoned a friend'
  9. How do I fix error 22/25? (call CB)
  10. How much am I getting paid this week?
  11. Listened to a life story
  12. Wrong or no Medicaid ID#
  13. Wrong code in billing :(
  14. Caller reports not being able to pay rent/mortgage (get Jhamerra or Laurel)
  15. Used an Error Report
  16. Took 10 calls!
  17. How do I set up direct deposit?
  18. Emailed Kevin
  19. "You made my day!"
  20. 473/169 eligibility error
  21. Can you extend the billing deadline? (No- billing ends weds at 12 noon)
  22. Caller is a new provider
  23. Caller didn't bill this week
  24. Caller has no pay this week :(