You'phoneda friend'Wrongcode inbilling :(Used anErrorReportWhat isthe HPCrate?Took10calls!How do Iset updirectdeposit?EmailedKelly orJhamerraHow do Ifix error22/25?(call CB)Callerdidn't billthis weekTook 5calls!EmailedKevinWhat is therate fortransportation?"Youmade myday!"How mucham Igetting paidthis week?Wrong ornoMedicaidID#473/169eligibilityerror"Billing ispicked up onWednesday"Caller hasno paythis week:(Caller isa newproviderCaller reportsnot being ableto payrent/mortgage(get Jhamerraor Laurel)EVV(electronicvisits)transfer toLaurelTransferto ITListenedto a lifestoryCan you extendthe billingdeadline?(No- billingends weds at12 noon)You'phoneda friend'Wrongcode inbilling :(Used anErrorReportWhat isthe HPCrate?Took10calls!How do Iset updirectdeposit?EmailedKelly orJhamerraHow do Ifix error22/25?(call CB)Callerdidn't billthis weekTook 5calls!EmailedKevinWhat is therate fortransportation?"Youmade myday!"How mucham Igetting paidthis week?Wrong ornoMedicaidID#473/169eligibilityerror"Billing ispicked up onWednesday"Caller hasno paythis week:(Caller isa newproviderCaller reportsnot being ableto payrent/mortgage(get Jhamerraor Laurel)EVV(electronicvisits)transfer toLaurelTransferto ITListenedto a lifestoryCan you extendthe billingdeadline?(No- billingends weds at12 noon)

MDA Support Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You 'phoned a friend'
  2. Wrong code in billing :(
  3. Used an Error Report
  4. What is the HPC rate?
  5. Took 10 calls!
  6. How do I set up direct deposit?
  7. Emailed Kelly or Jhamerra
  8. How do I fix error 22/25? (call CB)
  9. Caller didn't bill this week
  10. Took 5 calls!
  11. Emailed Kevin
  12. What is the rate for transportation?
  13. "You made my day!"
  14. How much am I getting paid this week?
  15. Wrong or no Medicaid ID#
  16. 473/169 eligibility error
  17. "Billing is picked up on Wednesday"
  18. Caller has no pay this week :(
  19. Caller is a new provider
  20. Caller reports not being able to pay rent/mortgage (get Jhamerra or Laurel)
  21. EVV (electronic visits) transfer to Laurel
  22. Transfer to IT
  23. Listened to a life story
  24. Can you extend the billing deadline? (No- billing ends weds at 12 noon)