EmailedKevinWhat is therate fortransportation?"Billing ispicked up onWednesday"You'phoneda friend'EVV(electronicvisits)transfer toLaurelHow do Ifix error22/25?(call CB)Caller isa newproviderEmailedKelly orJhamerra473/169eligibilityerror"Youmade myday!"Took 5calls!Used anErrorReportHow mucham Igetting paidthis week?Caller hasno paythis week:(What isthe HPCrate?Wrongcode inbilling :(Transferto ITCaller reportsnot being ableto payrent/mortgage(get Jhamerraor Laurel)Listenedto a lifestoryWrong ornoMedicaidID#How do Iset updirectdeposit?Callerdidn't billthis weekCan you extendthe billingdeadline?(No- billingends weds at12 noon)Took10calls!EmailedKevinWhat is therate fortransportation?"Billing ispicked up onWednesday"You'phoneda friend'EVV(electronicvisits)transfer toLaurelHow do Ifix error22/25?(call CB)Caller isa newproviderEmailedKelly orJhamerra473/169eligibilityerror"Youmade myday!"Took 5calls!Used anErrorReportHow mucham Igetting paidthis week?Caller hasno paythis week:(What isthe HPCrate?Wrongcode inbilling :(Transferto ITCaller reportsnot being ableto payrent/mortgage(get Jhamerraor Laurel)Listenedto a lifestoryWrong ornoMedicaidID#How do Iset updirectdeposit?Callerdidn't billthis weekCan you extendthe billingdeadline?(No- billingends weds at12 noon)Took10calls!

MDA Support Calls - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Emailed Kevin
  2. What is the rate for transportation?
  3. "Billing is picked up on Wednesday"
  4. You 'phoned a friend'
  5. EVV (electronic visits) transfer to Laurel
  6. How do I fix error 22/25? (call CB)
  7. Caller is a new provider
  8. Emailed Kelly or Jhamerra
  9. 473/169 eligibility error
  10. "You made my day!"
  11. Took 5 calls!
  12. Used an Error Report
  13. How much am I getting paid this week?
  14. Caller has no pay this week :(
  15. What is the HPC rate?
  16. Wrong code in billing :(
  17. Transfer to IT
  18. Caller reports not being able to pay rent/mortgage (get Jhamerra or Laurel)
  19. Listened to a life story
  20. Wrong or no Medicaid ID#
  21. How do I set up direct deposit?
  22. Caller didn't bill this week
  23. Can you extend the billing deadline? (No- billing ends weds at 12 noon)
  24. Took 10 calls!