This bingo card has 25 words: Set PTP, State Mini Miranda, Verify cust DOB, Collect Late Charges, Stop A Roll, Set Double PTP, State Amt Due, Confirm MAD, Ask for Amt Due, Acknowledge Customer Emotion, Acknowledge Customer Statement, Get a customer laugh, Get a customer Thank you, De-escalate irate customer, One call resolution, Do an awesome recap, Advise cust next pymt due, Give customer a WIIFM, De-escalate irate customer, Set PTP, Set Double PTP, State Amt Due, Confirm MAD, Ask for Amt Due and Advise cust next pymt due.
⚠ This card has duplicate items: Set PTP (2), Set Double PTP (2), State Amt Due (2), Confirm MAD (2), Ask for Amt Due (2), De-escalate irate customer (2), Advise cust next pymt due (2)
Name:_____________Disco Bingo (please provide acct. # for anything with a______ at the bottom) 1 Square Per Account | Name:_____________ Disco. Bingo (please provide acct. # for anything with a______ at the bottom) 1 Square Per Account | Collections Bingo! | Collaborative Team Bingo | Customer Accounts Bingo
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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