Recovering from an Oops

Recovering from an Oops Bingo Card
Preview

This bingo card has 16 words: Difficult Situation, Thank and Apologize, Explain the reason why, Resolve the Situation, Issue, Customer, Understand, Offer Options, Free!, Strategy, Game Plan, Frustrated, Sincere Apology, Explanation, Repeat and Information.

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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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