Subtopic Complaint Tracker / Common Call Types

Subtopic Complaint Tracker / Common Call Types  Bingo Card
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This bingo card has 30 words: "Past Due Fee", "Membership Fee", Balance Transfer Call, Misapplied Payment < 50 or less Call, Misapplied Payment> 50 or more Call, Residual Interest Call, "Payment Cut-off Time", "Finance/ Interest Charges", Release Pending Payment Call, "Payment Hold Policy/ OTB Hold", "Agent Behavior", "Agent Language Barrier", Rest Grace Call, Close Account Call, "APR", "Credit Limit Increase", "Due Date", Floating Cycle Call, Payment Transfer Call, Product Upgrade/ Downgrade, "Credit Balance Refund", "Agent Activity", ECLIP Call, Account Combination Call, Fee Waivers Call, "Rebilled", Cash Advance Call, Payment Allocation Call, ADA Request Call and Privacy Call.

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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.

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