Subtopic Complaint Tracker / Common Call Types - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Rest Grace Call
2. "Finance/ Interest Charges"
3. "Agent Language Barrier"
4. Misapplied Payment> 50 or more Call
5. ADA Request Call
6. Product Upgrade/ Downgrade
7. Privacy Call
8. "Credit Balance Refund"
9. Floating Cycle Call
10. Account Combination Call
11. "Credit Limit Increase"
12. "Due Date"
13. Misapplied Payment < 50 or less Call
14. Close Account Call
15. "Agent Behavior"
16. "Membership Fee"
17. Release Pending Payment Call
18. "Rebilled"
19. Cash Advance Call
20. Fee Waivers Call
21. Balance Transfer Call
22. "Payment Cut-off Time"
23. "Payment Hold Policy/ OTB Hold"
24. Residual Interest Call
25. Payment Transfer Call
26. "Past Due Fee"
27. ECLIP Call
28. "Agent Activity"
29. "APR"
30. Payment Allocation Call