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This bingo card has 22 words: Practice empathy, Open the door for at least 3, Personalize each interaction, Clean something that doesnt get cleaned, Find similarities with 3 customers, Coffee tasting in lobby, Sign weekly update, Ask open ended questions, Compliment 3 customers, Quick Connect (daily), Upsale, Surprise and delight 1, Learn 3 customers occupations, Write on 3 cups, Offer for here ware, Sample 5 times and explain, Offer pairing advice 3 customers, Learn 3 new names, Introduce yourself, Make a customer genuinely laugh, Recognize a customer in a special way and Share a grateful moment.

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