Learn 3newnamesShare agratefulmomentPracticeempathyPersonalizeeachinteractionAsk openendedquestionsSample 5times andexplainSurpriseanddelight 1QuickConnect(daily)Compliment3customersOfferpairingadvice 3customersCoffeetastingin lobbyLearn 3customersoccupationsOffer forherewareOpen thedoor for atleast 3Findsimilaritieswith 3customersIntroduceyourselfSignweeklyupdateMake acustomergenuinelylaughUpsaleCleansomethingthat doesntget cleanedWriteon 3cupsRecognizea customerin a specialwayLearn 3newnamesShare agratefulmomentPracticeempathyPersonalizeeachinteractionAsk openendedquestionsSample 5times andexplainSurpriseanddelight 1QuickConnect(daily)Compliment3customersOfferpairingadvice 3customersCoffeetastingin lobbyLearn 3customersoccupationsOffer forherewareOpen thedoor for atleast 3Findsimilaritieswith 3customersIntroduceyourselfSignweeklyupdateMake acustomergenuinelylaughUpsaleCleansomethingthat doesntget cleanedWriteon 3cupsRecognizea customerin a specialway

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Learn 3 new names
  2. Share a grateful moment
  3. Practice empathy
  4. Personalize each interaction
  5. Ask open ended questions
  6. Sample 5 times and explain
  7. Surprise and delight 1
  8. Quick Connect (daily)
  9. Compliment 3 customers
  10. Offer pairing advice 3 customers
  11. Coffee tasting in lobby
  12. Learn 3 customers occupations
  13. Offer for here ware
  14. Open the door for at least 3
  15. Find similarities with 3 customers
  16. Introduce yourself
  17. Sign weekly update
  18. Make a customer genuinely laugh
  19. Upsale
  20. Clean something that doesnt get cleaned
  21. Write on 3 cups
  22. Recognize a customer in a special way