Coffeetastingin lobbyMake acustomergenuinelylaughSample 5times andexplainSignweeklyupdatePracticeempathyOfferpairingadvice 3customersAsk openendedquestionsOffer forherewareCleansomethingthat doesntget cleanedWriteon 3cupsCompliment3customersFindsimilaritieswith 3customersOpen thedoor for atleast 3QuickConnect(daily)Share agratefulmomentLearn 3customersoccupationsRecognizea customerin a specialwayIntroduceyourselfLearn 3newnamesSurpriseanddelight 1UpsalePersonalizeeachinteractionCoffeetastingin lobbyMake acustomergenuinelylaughSample 5times andexplainSignweeklyupdatePracticeempathyOfferpairingadvice 3customersAsk openendedquestionsOffer forherewareCleansomethingthat doesntget cleanedWriteon 3cupsCompliment3customersFindsimilaritieswith 3customersOpen thedoor for atleast 3QuickConnect(daily)Share agratefulmomentLearn 3customersoccupationsRecognizea customerin a specialwayIntroduceyourselfLearn 3newnamesSurpriseanddelight 1UpsalePersonalizeeachinteraction

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Coffee tasting in lobby
  2. Make a customer genuinely laugh
  3. Sample 5 times and explain
  4. Sign weekly update
  5. Practice empathy
  6. Offer pairing advice 3 customers
  7. Ask open ended questions
  8. Offer for here ware
  9. Clean something that doesnt get cleaned
  10. Write on 3 cups
  11. Compliment 3 customers
  12. Find similarities with 3 customers
  13. Open the door for at least 3
  14. Quick Connect (daily)
  15. Share a grateful moment
  16. Learn 3 customers occupations
  17. Recognize a customer in a special way
  18. Introduce yourself
  19. Learn 3 new names
  20. Surprise and delight 1
  21. Upsale
  22. Personalize each interaction