Learn 3newnamesIntroduceyourselfSample 5times andexplainCleansomethingthat doesntget cleanedSignweeklyupdateOpen thedoor for atleast 3UpsaleQuickConnect(daily)PracticeempathyOffer forherewareShare agratefulmomentLearn 3customersoccupationsFindsimilaritieswith 3customersRecognizea customerin a specialwayCompliment3customersMake acustomergenuinelylaughAsk openendedquestionsWriteon 3cupsCoffeetastingin lobbyOfferpairingadvice 3customersSurpriseanddelight 1PersonalizeeachinteractionLearn 3newnamesIntroduceyourselfSample 5times andexplainCleansomethingthat doesntget cleanedSignweeklyupdateOpen thedoor for atleast 3UpsaleQuickConnect(daily)PracticeempathyOffer forherewareShare agratefulmomentLearn 3customersoccupationsFindsimilaritieswith 3customersRecognizea customerin a specialwayCompliment3customersMake acustomergenuinelylaughAsk openendedquestionsWriteon 3cupsCoffeetastingin lobbyOfferpairingadvice 3customersSurpriseanddelight 1Personalizeeachinteraction

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Learn 3 new names
  2. Introduce yourself
  3. Sample 5 times and explain
  4. Clean something that doesnt get cleaned
  5. Sign weekly update
  6. Open the door for at least 3
  7. Upsale
  8. Quick Connect (daily)
  9. Practice empathy
  10. Offer for here ware
  11. Share a grateful moment
  12. Learn 3 customers occupations
  13. Find similarities with 3 customers
  14. Recognize a customer in a special way
  15. Compliment 3 customers
  16. Make a customer genuinely laugh
  17. Ask open ended questions
  18. Write on 3 cups
  19. Coffee tasting in lobby
  20. Offer pairing advice 3 customers
  21. Surprise and delight 1
  22. Personalize each interaction