SignweeklyupdateCoffeetastingin lobbyOffer forherewareCleansomethingthat doesntget cleanedUpsaleLearn 3customersoccupationsLearn 3newnamesOfferpairingadvice 3customersWriteon 3cupsQuickConnect(daily)Compliment3customersIntroduceyourselfOpen thedoor for atleast 3PracticeempathyAsk openendedquestionsFindsimilaritieswith 3customersPersonalizeeachinteractionSample 5times andexplainMake acustomergenuinelylaughRecognizea customerin a specialwayShare agratefulmomentSurpriseanddelight 1SignweeklyupdateCoffeetastingin lobbyOffer forherewareCleansomethingthat doesntget cleanedUpsaleLearn 3customersoccupationsLearn 3newnamesOfferpairingadvice 3customersWriteon 3cupsQuickConnect(daily)Compliment3customersIntroduceyourselfOpen thedoor for atleast 3PracticeempathyAsk openendedquestionsFindsimilaritieswith 3customersPersonalizeeachinteractionSample 5times andexplainMake acustomergenuinelylaughRecognizea customerin a specialwayShare agratefulmomentSurpriseanddelight 1

- Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sign weekly update
  2. Coffee tasting in lobby
  3. Offer for here ware
  4. Clean something that doesnt get cleaned
  5. Upsale
  6. Learn 3 customers occupations
  7. Learn 3 new names
  8. Offer pairing advice 3 customers
  9. Write on 3 cups
  10. Quick Connect (daily)
  11. Compliment 3 customers
  12. Introduce yourself
  13. Open the door for at least 3
  14. Practice empathy
  15. Ask open ended questions
  16. Find similarities with 3 customers
  17. Personalize each interaction
  18. Sample 5 times and explain
  19. Make a customer genuinely laugh
  20. Recognize a customer in a special way
  21. Share a grateful moment
  22. Surprise and delight 1