LFS All Hands - October 24, 2019

LFS All Hands - October 24, 2019 Bingo Card
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This bingo card has a free space and 46 words: Stacy tells a story that doesn't make sense, We're gaslighted about genuine concerns, Someone avoids answering a question, There are technical difficulties, Someone tells a blatant lie, Someone makes a bad joke, "We encourage you to take any concerns and questions to your supervisor", An entire speaking section is devoted to "staying positive in difficult times", Someone you don't know speaks, "most culturally competent organization in the Midwest", Capital campaign is mentioned (or lack of), staff are encouraged to cut expenses, "client centered services", some mention of LFS being "faith based", some mention of "changing company culture", You feel positively toward something that is said in the meeting, You feel negatively toward something that is said during the meeting, Finance update ignores documented issues with finance, Mention of staff development or continuing ed opportunities, "breaking down silos", "collaborating" across teams or departments, "increasing capacity", "transparency", Mention of EHR or new database, Mention of COA accreditation, explanation of strategy map doesn't make sense, "we're very excited" about something you feel no excitement over, no mention of high turnover, mention of "good retention" rate, KPIs, concerns and issues are acknowledged, technology update, "i hope that answers your question" when it clearly didn't, "we encourage your feedback", client journey map, "customer experience", at least we get snacks, "next steps" given on items without timeline or due date, someone comments on the weather, lead from the bottom / lead from your chair, "outside/in" service philosophy, "thank you for your committment to our shared work", "i am honored to be in this work with you", something about our "committment to service", something about programs or the organization being "data driven" and we want to make sure to honor everyone's time.

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