(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"customer experience"
You feel positively toward something that is said in the meeting
"client centered services"
Stacy tells a story that doesn't make sense
KPIs
mention of "good retention" rate
"transparency"
concerns and issues are acknowledged
Someone tells a blatant lie
"outside/in" service philosophy
Mention of EHR or new database
We're gaslighted about genuine concerns
Finance update ignores documented issues with finance
lead from the bottom / lead from your chair
client journey map
Mention of staff development or continuing ed opportunities
no mention of high turnover
"we're very excited" about something you feel no excitement over
Someone makes a bad joke
"We encourage you to take any concerns and questions to your supervisor"
at least we get snacks
something about our "committment to service"
"next steps" given on items without timeline or due date
some mention of "changing company culture"
Someone you don't know speaks
we want to make sure to honor everyone's time
"we encourage your feedback"
"thank you for your committment to our shared work"
Capital campaign is mentioned (or lack of)
someone comments on the weather
You feel negatively toward something that is said during the meeting
An entire speaking section is devoted to "staying positive in difficult times"
Mention of COA accreditation
"increasing capacity"
staff are encouraged to cut expenses
"breaking down silos"
"i hope that answers your question" when it clearly didn't
Someone avoids answering a question
some mention of LFS being "faith based"
technology update
explanation of strategy map doesn't make sense
something about programs or the organization being "data driven"
There are technical difficulties
"most culturally competent organization in the Midwest"