This bingo card has 25 words: Compliment them in the form of a thank you, Use an empathy statement, Reaffirm emotional/physical reasons they purchased, Explain how this bed will help them achieve what motivated them to buy, Thank them for being a valued SN customer, Reassure the customer you are here to take care of them, Discover where SN fell short on service, Remind them why they chose SN, Guide them to see how their SN bed can be customized to address their needs, Provide next steps, Thank you so much for reaching out, Discover their hot buttons, Add new relevant information, Sell the education or solution, Advocate for the product, I am glad you called me, Discover their sleep issues, Reenergize the customer, Remind them why they moved on from their prior bed, Offer to follow-up, Thank you for calling and letting us know, Discover why the customer wants to return, Offer education or a solution, Inform them you are there to help them achieve their best sleep and Keep the conversation positive.
Kindness Bingo | UP BEHAVIOR BINGO | Pulse | Positive Customer Interaction | Likelihood to Get a Bingo!
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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