Thank themfor being avalued SNcustomerRemind themwhy theymoved onfrom theirprior bedGuide them tosee how theirSN bed can becustomized toaddress theirneedsAdvocatefor theproductThank youso much forreaching outDiscovertheir hotbuttonsThank youfor callingand lettingus knowAdd newrelevantinformationProvidenextstepsComplimentthem in theform of athank youExplain howthis bed willhelp themachieve whatmotivated themto buyKeep theconversationpositiveInform themyou are thereto help themachieve theirbest sleepOffer tofollow-upRemindthem whytheychose SNDiscovertheir sleepissuesDiscoverwhere SNfell shorton serviceI am gladyou calledmeSell theeducationor solutionUse anempathystatementOffereducationor asolutionReaffirmemotional/physicalreasons theypurchasedReassure thecustomer youare here totake care ofthemDiscover whythe customerwants toreturnReenergizethecustomerThank themfor being avalued SNcustomerRemind themwhy theymoved onfrom theirprior bedGuide them tosee how theirSN bed can becustomized toaddress theirneedsAdvocatefor theproductThank youso much forreaching outDiscovertheir hotbuttonsThank youfor callingand lettingus knowAdd newrelevantinformationProvidenextstepsComplimentthem in theform of athank youExplain howthis bed willhelp themachieve whatmotivated themto buyKeep theconversationpositiveInform themyou are thereto help themachieve theirbest sleepOffer tofollow-upRemindthem whytheychose SNDiscovertheir sleepissuesDiscoverwhere SNfell shorton serviceI am gladyou calledmeSell theeducationor solutionUse anempathystatementOffereducationor asolutionReaffirmemotional/physicalreasons theypurchasedReassure thecustomer youare here totake care ofthemDiscover whythe customerwants toreturnReenergizethecustomer

Saving by Numbers Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
G
4
O
5
B
6
I
7
B
8
N
9
O
10
B
11
G
12
O
13
G
14
O
15
N
16
I
17
I
18
B
19
G
20
I
21
N
22
N
23
B
24
I
25
N
  1. O-Thank them for being a valued SN customer
  2. G-Remind them why they moved on from their prior bed
  3. G-Guide them to see how their SN bed can be customized to address their needs
  4. O-Advocate for the product
  5. B-Thank you so much for reaching out
  6. I-Discover their hot buttons
  7. B-Thank you for calling and letting us know
  8. N-Add new relevant information
  9. O-Provide next steps
  10. B-Compliment them in the form of a thank you
  11. G-Explain how this bed will help them achieve what motivated them to buy
  12. O-Keep the conversation positive
  13. G-Inform them you are there to help them achieve their best sleep
  14. O-Offer to follow-up
  15. N-Remind them why they chose SN
  16. I-Discover their sleep issues
  17. I-Discover where SN fell short on service
  18. B-I am glad you called me
  19. G-Sell the education or solution
  20. I-Use an empathy statement
  21. N-Offer education or a solution
  22. N-Reaffirm emotional/physical reasons they purchased
  23. B-Reassure the customer you are here to take care of them
  24. I-Discover why the customer wants to return
  25. N-Reenergize the customer