Offereducationor asolutionThank youfor callingand lettingus knowThank youso much forreaching outSell theeducationor solutionReassure thecustomer youare here totake care ofthemDiscoverwhere SNfell shorton serviceDiscover whythe customerwants toreturnKeep theconversationpositiveDiscovertheir hotbuttonsInform themyou are thereto help themachieve theirbest sleepRemindthem whytheychose SNDiscovertheir sleepissuesAdvocatefor theproductReaffirmemotional/physicalreasons theypurchasedRemind themwhy theymoved onfrom theirprior bedComplimentthem in theform of athank youUse anempathystatementProvidenextstepsExplain howthis bed willhelp themachieve whatmotivated themto buyOffer tofollow-upReenergizethecustomerGuide them tosee how theirSN bed can becustomized toaddress theirneedsI am gladyou calledmeThank themfor being avalued SNcustomerAdd newrelevantinformationOffereducationor asolutionThank youfor callingand lettingus knowThank youso much forreaching outSell theeducationor solutionReassure thecustomer youare here totake care ofthemDiscoverwhere SNfell shorton serviceDiscover whythe customerwants toreturnKeep theconversationpositiveDiscovertheir hotbuttonsInform themyou are thereto help themachieve theirbest sleepRemindthem whytheychose SNDiscovertheir sleepissuesAdvocatefor theproductReaffirmemotional/physicalreasons theypurchasedRemind themwhy theymoved onfrom theirprior bedComplimentthem in theform of athank youUse anempathystatementProvidenextstepsExplain howthis bed willhelp themachieve whatmotivated themto buyOffer tofollow-upReenergizethecustomerGuide them tosee how theirSN bed can becustomized toaddress theirneedsI am gladyou calledmeThank themfor being avalued SNcustomerAdd newrelevantinformation

Saving by Numbers Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
B
4
G
5
B
6
I
7
I
8
O
9
I
10
G
11
N
12
I
13
O
14
N
15
G
16
B
17
I
18
O
19
G
20
O
21
N
22
G
23
B
24
O
25
N
  1. N-Offer education or a solution
  2. B-Thank you for calling and letting us know
  3. B-Thank you so much for reaching out
  4. G-Sell the education or solution
  5. B-Reassure the customer you are here to take care of them
  6. I-Discover where SN fell short on service
  7. I-Discover why the customer wants to return
  8. O-Keep the conversation positive
  9. I-Discover their hot buttons
  10. G-Inform them you are there to help them achieve their best sleep
  11. N-Remind them why they chose SN
  12. I-Discover their sleep issues
  13. O-Advocate for the product
  14. N-Reaffirm emotional/physical reasons they purchased
  15. G-Remind them why they moved on from their prior bed
  16. B-Compliment them in the form of a thank you
  17. I-Use an empathy statement
  18. O-Provide next steps
  19. G-Explain how this bed will help them achieve what motivated them to buy
  20. O-Offer to follow-up
  21. N-Reenergize the customer
  22. G-Guide them to see how their SN bed can be customized to address their needs
  23. B-I am glad you called me
  24. O-Thank them for being a valued SN customer
  25. N-Add new relevant information