Explain howthis bed willhelp themachieve whatmotivated themto buyReassure thecustomer youare here totake care ofthemOffereducationor asolutionRemindthem whytheychose SNComplimentthem in theform of athank youDiscovertheir sleepissuesDiscoverwhere SNfell shorton serviceAdvocatefor theproductThank youfor callingand lettingus knowProvidenextstepsGuide them tosee how theirSN bed can becustomized toaddress theirneedsThank themfor being avalued SNcustomerOffer tofollow-upReaffirmemotional/physicalreasons theypurchasedSell theeducationor solutionUse anempathystatementRemind themwhy theymoved onfrom theirprior bedThank youso much forreaching outDiscover whythe customerwants toreturnAdd newrelevantinformationDiscovertheir hotbuttonsInform themyou are thereto help themachieve theirbest sleepKeep theconversationpositiveReenergizethecustomerI am gladyou calledmeExplain howthis bed willhelp themachieve whatmotivated themto buyReassure thecustomer youare here totake care ofthemOffereducationor asolutionRemindthem whytheychose SNComplimentthem in theform of athank youDiscovertheir sleepissuesDiscoverwhere SNfell shorton serviceAdvocatefor theproductThank youfor callingand lettingus knowProvidenextstepsGuide them tosee how theirSN bed can becustomized toaddress theirneedsThank themfor being avalued SNcustomerOffer tofollow-upReaffirmemotional/physicalreasons theypurchasedSell theeducationor solutionUse anempathystatementRemind themwhy theymoved onfrom theirprior bedThank youso much forreaching outDiscover whythe customerwants toreturnAdd newrelevantinformationDiscovertheir hotbuttonsInform themyou are thereto help themachieve theirbest sleepKeep theconversationpositiveReenergizethecustomerI am gladyou calledme

Saving by Numbers Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
N
4
N
5
B
6
I
7
I
8
O
9
B
10
O
11
G
12
O
13
O
14
N
15
G
16
I
17
G
18
B
19
I
20
N
21
I
22
G
23
O
24
N
25
B
  1. G-Explain how this bed will help them achieve what motivated them to buy
  2. B-Reassure the customer you are here to take care of them
  3. N-Offer education or a solution
  4. N-Remind them why they chose SN
  5. B-Compliment them in the form of a thank you
  6. I-Discover their sleep issues
  7. I-Discover where SN fell short on service
  8. O-Advocate for the product
  9. B-Thank you for calling and letting us know
  10. O-Provide next steps
  11. G-Guide them to see how their SN bed can be customized to address their needs
  12. O-Thank them for being a valued SN customer
  13. O-Offer to follow-up
  14. N-Reaffirm emotional/physical reasons they purchased
  15. G-Sell the education or solution
  16. I-Use an empathy statement
  17. G-Remind them why they moved on from their prior bed
  18. B-Thank you so much for reaching out
  19. I-Discover why the customer wants to return
  20. N-Add new relevant information
  21. I-Discover their hot buttons
  22. G-Inform them you are there to help them achieve their best sleep
  23. O-Keep the conversation positive
  24. N-Reenergize the customer
  25. B-I am glad you called me