Offer tofollow-upDiscovertheir sleepissuesProvidenextstepsUse anempathystatementAdd newrelevantinformationDiscover whythe customerwants toreturnComplimentthem in theform of athank youThank themfor being avalued SNcustomerReenergizethecustomerSell theeducationor solutionDiscovertheir hotbuttonsInform themyou are thereto help themachieve theirbest sleepAdvocatefor theproductReassure thecustomer youare here totake care ofthemDiscoverwhere SNfell shorton serviceExplain howthis bed willhelp themachieve whatmotivated themto buyReaffirmemotional/physicalreasons theypurchasedThank youfor callingand lettingus knowGuide them tosee how theirSN bed can becustomized toaddress theirneedsI am gladyou calledmeKeep theconversationpositiveRemind themwhy theymoved onfrom theirprior bedRemindthem whytheychose SNOffereducationor asolutionThank youso much forreaching outOffer tofollow-upDiscovertheir sleepissuesProvidenextstepsUse anempathystatementAdd newrelevantinformationDiscover whythe customerwants toreturnComplimentthem in theform of athank youThank themfor being avalued SNcustomerReenergizethecustomerSell theeducationor solutionDiscovertheir hotbuttonsInform themyou are thereto help themachieve theirbest sleepAdvocatefor theproductReassure thecustomer youare here totake care ofthemDiscoverwhere SNfell shorton serviceExplain howthis bed willhelp themachieve whatmotivated themto buyReaffirmemotional/physicalreasons theypurchasedThank youfor callingand lettingus knowGuide them tosee how theirSN bed can becustomized toaddress theirneedsI am gladyou calledmeKeep theconversationpositiveRemind themwhy theymoved onfrom theirprior bedRemindthem whytheychose SNOffereducationor asolutionThank youso much forreaching out

Saving by Numbers Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
O
4
I
5
N
6
I
7
B
8
O
9
N
10
G
11
I
12
G
13
O
14
B
15
I
16
G
17
N
18
B
19
G
20
B
21
O
22
G
23
N
24
N
25
B
  1. O-Offer to follow-up
  2. I-Discover their sleep issues
  3. O-Provide next steps
  4. I-Use an empathy statement
  5. N-Add new relevant information
  6. I-Discover why the customer wants to return
  7. B-Compliment them in the form of a thank you
  8. O-Thank them for being a valued SN customer
  9. N-Reenergize the customer
  10. G-Sell the education or solution
  11. I-Discover their hot buttons
  12. G-Inform them you are there to help them achieve their best sleep
  13. O-Advocate for the product
  14. B-Reassure the customer you are here to take care of them
  15. I-Discover where SN fell short on service
  16. G-Explain how this bed will help them achieve what motivated them to buy
  17. N-Reaffirm emotional/physical reasons they purchased
  18. B-Thank you for calling and letting us know
  19. G-Guide them to see how their SN bed can be customized to address their needs
  20. B-I am glad you called me
  21. O-Keep the conversation positive
  22. G-Remind them why they moved on from their prior bed
  23. N-Remind them why they chose SN
  24. N-Offer education or a solution
  25. B-Thank you so much for reaching out