Discovertheir hotbuttonsInform themyou are thereto help themachieve theirbest sleepProvidenextstepsDiscoverwhere SNfell shorton serviceThank themfor being avalued SNcustomerI am gladyou calledmeReassure thecustomer youare here totake care ofthemSell theeducationor solutionThank youso much forreaching outDiscovertheir sleepissuesDiscover whythe customerwants toreturnRemind themwhy theymoved onfrom theirprior bedOffer tofollow-upOffereducationor asolutionAdvocatefor theproductAdd newrelevantinformationComplimentthem in theform of athank youExplain howthis bed willhelp themachieve whatmotivated themto buyReenergizethecustomerGuide them tosee how theirSN bed can becustomized toaddress theirneedsRemindthem whytheychose SNReaffirmemotional/physicalreasons theypurchasedKeep theconversationpositiveThank youfor callingand lettingus knowUse anempathystatementDiscovertheir hotbuttonsInform themyou are thereto help themachieve theirbest sleepProvidenextstepsDiscoverwhere SNfell shorton serviceThank themfor being avalued SNcustomerI am gladyou calledmeReassure thecustomer youare here totake care ofthemSell theeducationor solutionThank youso much forreaching outDiscovertheir sleepissuesDiscover whythe customerwants toreturnRemind themwhy theymoved onfrom theirprior bedOffer tofollow-upOffereducationor asolutionAdvocatefor theproductAdd newrelevantinformationComplimentthem in theform of athank youExplain howthis bed willhelp themachieve whatmotivated themto buyReenergizethecustomerGuide them tosee how theirSN bed can becustomized toaddress theirneedsRemindthem whytheychose SNReaffirmemotional/physicalreasons theypurchasedKeep theconversationpositiveThank youfor callingand lettingus knowUse anempathystatement

Saving by Numbers Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
O
4
I
5
O
6
B
7
B
8
G
9
B
10
I
11
I
12
G
13
O
14
N
15
O
16
N
17
B
18
G
19
N
20
G
21
N
22
N
23
O
24
B
25
I
  1. I-Discover their hot buttons
  2. G-Inform them you are there to help them achieve their best sleep
  3. O-Provide next steps
  4. I-Discover where SN fell short on service
  5. O-Thank them for being a valued SN customer
  6. B-I am glad you called me
  7. B-Reassure the customer you are here to take care of them
  8. G-Sell the education or solution
  9. B-Thank you so much for reaching out
  10. I-Discover their sleep issues
  11. I-Discover why the customer wants to return
  12. G-Remind them why they moved on from their prior bed
  13. O-Offer to follow-up
  14. N-Offer education or a solution
  15. O-Advocate for the product
  16. N-Add new relevant information
  17. B-Compliment them in the form of a thank you
  18. G-Explain how this bed will help them achieve what motivated them to buy
  19. N-Reenergize the customer
  20. G-Guide them to see how their SN bed can be customized to address their needs
  21. N-Remind them why they chose SN
  22. N-Reaffirm emotional/physical reasons they purchased
  23. O-Keep the conversation positive
  24. B-Thank you for calling and letting us know
  25. I-Use an empathy statement