Sell theeducationor solutionComplimentthem in theform of athank youThank youfor callingand lettingus knowThank themfor being avalued SNcustomerDiscovertheir sleepissuesOffereducationor asolutionProvidenextstepsAdvocatefor theproductReenergizethecustomerOffer tofollow-upDiscoverwhere SNfell shorton serviceRemind themwhy theymoved onfrom theirprior bedInform themyou are thereto help themachieve theirbest sleepKeep theconversationpositiveRemindthem whytheychose SNThank youso much forreaching outDiscovertheir hotbuttonsReassure thecustomer youare here totake care ofthemReaffirmemotional/physicalreasons theypurchasedUse anempathystatementGuide them tosee how theirSN bed can becustomized toaddress theirneedsExplain howthis bed willhelp themachieve whatmotivated themto buyI am gladyou calledmeAdd newrelevantinformationDiscover whythe customerwants toreturnSell theeducationor solutionComplimentthem in theform of athank youThank youfor callingand lettingus knowThank themfor being avalued SNcustomerDiscovertheir sleepissuesOffereducationor asolutionProvidenextstepsAdvocatefor theproductReenergizethecustomerOffer tofollow-upDiscoverwhere SNfell shorton serviceRemind themwhy theymoved onfrom theirprior bedInform themyou are thereto help themachieve theirbest sleepKeep theconversationpositiveRemindthem whytheychose SNThank youso much forreaching outDiscovertheir hotbuttonsReassure thecustomer youare here totake care ofthemReaffirmemotional/physicalreasons theypurchasedUse anempathystatementGuide them tosee how theirSN bed can becustomized toaddress theirneedsExplain howthis bed willhelp themachieve whatmotivated themto buyI am gladyou calledmeAdd newrelevantinformationDiscover whythe customerwants toreturn

Saving by Numbers Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
B
4
O
5
I
6
N
7
O
8
O
9
N
10
O
11
I
12
G
13
G
14
O
15
N
16
B
17
I
18
B
19
N
20
I
21
G
22
G
23
B
24
N
25
I
  1. G-Sell the education or solution
  2. B-Compliment them in the form of a thank you
  3. B-Thank you for calling and letting us know
  4. O-Thank them for being a valued SN customer
  5. I-Discover their sleep issues
  6. N-Offer education or a solution
  7. O-Provide next steps
  8. O-Advocate for the product
  9. N-Reenergize the customer
  10. O-Offer to follow-up
  11. I-Discover where SN fell short on service
  12. G-Remind them why they moved on from their prior bed
  13. G-Inform them you are there to help them achieve their best sleep
  14. O-Keep the conversation positive
  15. N-Remind them why they chose SN
  16. B-Thank you so much for reaching out
  17. I-Discover their hot buttons
  18. B-Reassure the customer you are here to take care of them
  19. N-Reaffirm emotional/physical reasons they purchased
  20. I-Use an empathy statement
  21. G-Guide them to see how their SN bed can be customized to address their needs
  22. G-Explain how this bed will help them achieve what motivated them to buy
  23. B-I am glad you called me
  24. N-Add new relevant information
  25. I-Discover why the customer wants to return