This bingo card has a free space and 35 words: Help with a Nebula account, Achieved 85-90 CSAT (week), Persuaded user to take advantage of holiday sale, No bad comments for the week, Fixed a customer issue w/out Esc, Received Good Comment from Chat, Got a new subscriber, Made a customer super happy on a call, Received 3 Good comments in one day, Promoted programs w/ customer, Got a shout out by name from customer, Upsell--monthly to annual conversion, Helped a customer change their CC, Helped a customer log in, Achieved 90 CSAT (week), Reset Password, Returned 2 Voicemail messages, Assisted with log in on smart tv, Fixed a gift card email address for a customer, Assisted with Gift Card Purchase, Received Rave Review, Achieved over 90 CSAT (week), Assist a customer who calls in regularly, Saved a Customer, Build Gift Card account, Assisted a Team Mate with an issue in chat, Received 5 Good comments in one week, Assisted customer with ROKU log in, Helped a customer with a promo code, Helped a customer Reactivate, Assisted Team mbr with chat or calls in que, Convinced customer to keep Holiday sale sub and not ask for refund, Convince customer to keep gift card for themself or send to a friend instead of a refund, Side Message Krista V with name of CEO and COO of company and Side Message Krista V with the link to the doc that shows where app versions are.
Curious Bingo | Kohl's Bingo | Call Center BINGO! | Customer Service Week '22 | Customer Service Week
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