Returned2VoicemailmessagesAssistedwith log inon smarttvHelped acustomerchangetheir CCGot a newsubscriberSide MessageKrista V withthe link to thedoc that showswhere appversions areConvincecustomer to keepgift card forthemself or sendto a friend insteadof a refundHelp witha NebulaaccountAssist acustomerwho callsin regularlyNo badcommentsfor theweekAssistedTeam mbrwith chat orcalls in queUpsell--monthly toannualconversionAssistedwith GiftCardPurchaseResetPasswordFixed acustomerissuew/out EscAchieved85-90CSAT(week)Achieved90 CSAT(week)Assisted aTeam Matewith anissue in chatGot a shoutout byname fromcustomerConvincedcustomer tokeep Holidaysale sub andnot ask forrefundReceived 5Goodcommentsin one weekHelpedacustomerlog inHelped acustomerwith apromo codeReceivedRaveReviewPromotedprogramsw/customerReceivedGoodCommentfrom ChatMade acustomersuper happyon a callHelped acustomerReactivatePersuadeduser to takeadvantage ofholiday saleAchievedover 90CSAT(week)Fixed a giftcard emailaddress fora customerBuild GiftCardaccountAssistedcustomerwith ROKUlog inReceived3 Goodcommentsin one daySaved aCustomerSide MessageKrista V withname of CEOand COO ofcompanyReturned2VoicemailmessagesAssistedwith log inon smarttvHelped acustomerchangetheir CCGot a newsubscriberSide MessageKrista V withthe link to thedoc that showswhere appversions areConvincecustomer to keepgift card forthemself or sendto a friend insteadof a refundHelp witha NebulaaccountAssist acustomerwho callsin regularlyNo badcommentsfor theweekAssistedTeam mbrwith chat orcalls in queUpsell--monthly toannualconversionAssistedwith GiftCardPurchaseResetPasswordFixed acustomerissuew/out EscAchieved85-90CSAT(week)Achieved90 CSAT(week)Assisted aTeam Matewith anissue in chatGot a shoutout byname fromcustomerConvincedcustomer tokeep Holidaysale sub andnot ask forrefundReceived 5Goodcommentsin one weekHelpedacustomerlog inHelped acustomerwith apromo codeReceivedRaveReviewPromotedprogramsw/customerReceivedGoodCommentfrom ChatMade acustomersuper happyon a callHelped acustomerReactivatePersuadeduser to takeadvantage ofholiday saleAchievedover 90CSAT(week)Fixed a giftcard emailaddress fora customerBuild GiftCardaccountAssistedcustomerwith ROKUlog inReceived3 Goodcommentsin one daySaved aCustomerSide MessageKrista V withname of CEOand COO ofcompany

Curious Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
  1. Returned 2 Voicemail messages
  2. Assisted with log in on smart tv
  3. Helped a customer change their CC
  4. Got a new subscriber
  5. Side Message Krista V with the link to the doc that shows where app versions are
  6. Convince customer to keep gift card for themself or send to a friend instead of a refund
  7. Help with a Nebula account
  8. Assist a customer who calls in regularly
  9. No bad comments for the week
  10. Assisted Team mbr with chat or calls in que
  11. Upsell--monthly to annual conversion
  12. Assisted with Gift Card Purchase
  13. Reset Password
  14. Fixed a customer issue w/out Esc
  15. Achieved 85-90 CSAT (week)
  16. Achieved 90 CSAT (week)
  17. Assisted a Team Mate with an issue in chat
  18. Got a shout out by name from customer
  19. Convinced customer to keep Holiday sale sub and not ask for refund
  20. Received 5 Good comments in one week
  21. Helped a customer log in
  22. Helped a customer with a promo code
  23. Received Rave Review
  24. Promoted programs w/ customer
  25. Received Good Comment from Chat
  26. Made a customer super happy on a call
  27. Helped a customer Reactivate
  28. Persuaded user to take advantage of holiday sale
  29. Achieved over 90 CSAT (week)
  30. Fixed a gift card email address for a customer
  31. Build Gift Card account
  32. Assisted customer with ROKU log in
  33. Received 3 Good comments in one day
  34. Saved a Customer
  35. Side Message Krista V with name of CEO and COO of company