Fixed acustomerissuew/out EscReceived 5Goodcommentsin one weekFixed a giftcard emailaddress fora customerResetPasswordUpsell--monthly toannualconversionConvincecustomer to keepgift card forthemself or sendto a friend insteadof a refundSide MessageKrista V withthe link to thedoc that showswhere appversions areMade acustomersuper happyon a callReceived3 Goodcommentsin one dayPromotedprogramsw/customerHelped acustomerwith apromo codeSide MessageKrista V withname of CEOand COO ofcompanySaved aCustomerHelp witha NebulaaccountAssistedcustomerwith ROKUlog inReceivedGoodCommentfrom ChatAssist acustomerwho callsin regularlyPersuadeduser to takeadvantage ofholiday saleAssisted aTeam Matewith anissue in chatHelpedacustomerlog inHelped acustomerReactivateAchieved85-90CSAT(week)Assistedwith GiftCardPurchaseGot a newsubscriberConvincedcustomer tokeep Holidaysale sub andnot ask forrefundAssistedwith log inon smarttvBuild GiftCardaccountReceivedRaveReviewAchieved90 CSAT(week)Achievedover 90CSAT(week)Helped acustomerchangetheir CCAssistedTeam mbrwith chat orcalls in queReturned2VoicemailmessagesGot a shoutout byname fromcustomerNo badcommentsfor theweekFixed acustomerissuew/out EscReceived 5Goodcommentsin one weekFixed a giftcard emailaddress fora customerResetPasswordUpsell--monthly toannualconversionConvincecustomer to keepgift card forthemself or sendto a friend insteadof a refundSide MessageKrista V withthe link to thedoc that showswhere appversions areMade acustomersuper happyon a callReceived3 Goodcommentsin one dayPromotedprogramsw/customerHelped acustomerwith apromo codeSide MessageKrista V withname of CEOand COO ofcompanySaved aCustomerHelp witha NebulaaccountAssistedcustomerwith ROKUlog inReceivedGoodCommentfrom ChatAssist acustomerwho callsin regularlyPersuadeduser to takeadvantage ofholiday saleAssisted aTeam Matewith anissue in chatHelpedacustomerlog inHelped acustomerReactivateAchieved85-90CSAT(week)Assistedwith GiftCardPurchaseGot a newsubscriberConvincedcustomer tokeep Holidaysale sub andnot ask forrefundAssistedwith log inon smarttvBuild GiftCardaccountReceivedRaveReviewAchieved90 CSAT(week)Achievedover 90CSAT(week)Helped acustomerchangetheir CCAssistedTeam mbrwith chat orcalls in queReturned2VoicemailmessagesGot a shoutout byname fromcustomerNo badcommentsfor theweek

Curious Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fixed a customer issue w/out Esc
  2. Received 5 Good comments in one week
  3. Fixed a gift card email address for a customer
  4. Reset Password
  5. Upsell--monthly to annual conversion
  6. Convince customer to keep gift card for themself or send to a friend instead of a refund
  7. Side Message Krista V with the link to the doc that shows where app versions are
  8. Made a customer super happy on a call
  9. Received 3 Good comments in one day
  10. Promoted programs w/ customer
  11. Helped a customer with a promo code
  12. Side Message Krista V with name of CEO and COO of company
  13. Saved a Customer
  14. Help with a Nebula account
  15. Assisted customer with ROKU log in
  16. Received Good Comment from Chat
  17. Assist a customer who calls in regularly
  18. Persuaded user to take advantage of holiday sale
  19. Assisted a Team Mate with an issue in chat
  20. Helped a customer log in
  21. Helped a customer Reactivate
  22. Achieved 85-90 CSAT (week)
  23. Assisted with Gift Card Purchase
  24. Got a new subscriber
  25. Convinced customer to keep Holiday sale sub and not ask for refund
  26. Assisted with log in on smart tv
  27. Build Gift Card account
  28. Received Rave Review
  29. Achieved 90 CSAT (week)
  30. Achieved over 90 CSAT (week)
  31. Helped a customer change their CC
  32. Assisted Team mbr with chat or calls in que
  33. Returned 2 Voicemail messages
  34. Got a shout out by name from customer
  35. No bad comments for the week