ReceivedRaveReviewHelp witha NebulaaccountPersuadeduser to takeadvantage ofholiday saleHelped acustomerchangetheir CCConvincedcustomer tokeep Holidaysale sub andnot ask forrefundSide MessageKrista V withname of CEOand COO ofcompanyAchievedover 90CSAT(week)Fixed a giftcard emailaddress fora customerUpsell--monthly toannualconversionConvincecustomer to keepgift card forthemself or sendto a friend insteadof a refundHelped acustomerReactivateResetPasswordGot a shoutout byname fromcustomerAssistedwith GiftCardPurchaseGot a newsubscriberReceived 5Goodcommentsin one weekHelpedacustomerlog inBuild GiftCardaccountNo badcommentsfor theweekPromotedprogramsw/customerAssistedTeam mbrwith chat orcalls in queAchieved85-90CSAT(week)Fixed acustomerissuew/out EscAssistedwith log inon smarttvReceivedGoodCommentfrom ChatAssist acustomerwho callsin regularlyReceived3 Goodcommentsin one daySide MessageKrista V withthe link to thedoc that showswhere appversions areMade acustomersuper happyon a callHelped acustomerwith apromo codeAssisted aTeam Matewith anissue in chatSaved aCustomerAssistedcustomerwith ROKUlog inAchieved90 CSAT(week)Returned2VoicemailmessagesReceivedRaveReviewHelp witha NebulaaccountPersuadeduser to takeadvantage ofholiday saleHelped acustomerchangetheir CCConvincedcustomer tokeep Holidaysale sub andnot ask forrefundSide MessageKrista V withname of CEOand COO ofcompanyAchievedover 90CSAT(week)Fixed a giftcard emailaddress fora customerUpsell--monthly toannualconversionConvincecustomer to keepgift card forthemself or sendto a friend insteadof a refundHelped acustomerReactivateResetPasswordGot a shoutout byname fromcustomerAssistedwith GiftCardPurchaseGot a newsubscriberReceived 5Goodcommentsin one weekHelpedacustomerlog inBuild GiftCardaccountNo badcommentsfor theweekPromotedprogramsw/customerAssistedTeam mbrwith chat orcalls in queAchieved85-90CSAT(week)Fixed acustomerissuew/out EscAssistedwith log inon smarttvReceivedGoodCommentfrom ChatAssist acustomerwho callsin regularlyReceived3 Goodcommentsin one daySide MessageKrista V withthe link to thedoc that showswhere appversions areMade acustomersuper happyon a callHelped acustomerwith apromo codeAssisted aTeam Matewith anissue in chatSaved aCustomerAssistedcustomerwith ROKUlog inAchieved90 CSAT(week)Returned2Voicemailmessages

Curious Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received Rave Review
  2. Help with a Nebula account
  3. Persuaded user to take advantage of holiday sale
  4. Helped a customer change their CC
  5. Convinced customer to keep Holiday sale sub and not ask for refund
  6. Side Message Krista V with name of CEO and COO of company
  7. Achieved over 90 CSAT (week)
  8. Fixed a gift card email address for a customer
  9. Upsell--monthly to annual conversion
  10. Convince customer to keep gift card for themself or send to a friend instead of a refund
  11. Helped a customer Reactivate
  12. Reset Password
  13. Got a shout out by name from customer
  14. Assisted with Gift Card Purchase
  15. Got a new subscriber
  16. Received 5 Good comments in one week
  17. Helped a customer log in
  18. Build Gift Card account
  19. No bad comments for the week
  20. Promoted programs w/ customer
  21. Assisted Team mbr with chat or calls in que
  22. Achieved 85-90 CSAT (week)
  23. Fixed a customer issue w/out Esc
  24. Assisted with log in on smart tv
  25. Received Good Comment from Chat
  26. Assist a customer who calls in regularly
  27. Received 3 Good comments in one day
  28. Side Message Krista V with the link to the doc that shows where app versions are
  29. Made a customer super happy on a call
  30. Helped a customer with a promo code
  31. Assisted a Team Mate with an issue in chat
  32. Saved a Customer
  33. Assisted customer with ROKU log in
  34. Achieved 90 CSAT (week)
  35. Returned 2 Voicemail messages