(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Achieved 85-90 CSAT (week)
Achieved over 90 CSAT (week)
Received Rave Review
Received 5 Good comments in one week
Help with a Nebula account
Assisted a Team Mate with an issue in chat
No bad comments for the week
Convince customer to keep gift card for themself or send to a friend instead of a refund
Build Gift Card account
Assisted with log in on smart tv
Assisted with Gift Card Purchase
Promoted programs w/ customer
Upsell--monthly to annual conversion
Helped a customer change their CC
Convinced customer to keep Holiday sale sub and not ask for refund
Assisted customer with ROKU log in
Helped a customer Reactivate
Reset Password
Received 3 Good comments in one day
Fixed a customer issue w/out Esc
Achieved 90 CSAT (week)
Saved a Customer
Returned 2 Voicemail messages
Side Message Krista V with name of CEO and COO of company
Assisted Team mbr with chat or calls in que
Assist a customer who calls in regularly
Persuaded user to take advantage of holiday sale
Got a shout out by name from customer
Fixed a gift card email address for a customer
Helped a customer with a promo code
Made a customer super happy on a call
Side Message Krista V with the link to the doc that shows where app versions are
