(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Achieved 85-90 CSAT (week)
Made a customer super happy on a call
Assisted with log in on smart tv
Assisted Team mbr with chat or calls in que
Side Message Krista V with the link to the doc that shows where app versions are
Got a new subscriber
Fixed a customer issue w/out Esc
Reset Password
Assisted customer with ROKU log in
Got a shout out by name from customer
Returned 2 Voicemail messages
Fixed a gift card email address for a customer
Persuaded user to take advantage of holiday sale
Received 3 Good comments in one day
Assisted a Team Mate with an issue in chat
Achieved over 90 CSAT (week)
Side Message Krista V with name of CEO and COO of company
Received 5 Good comments in one week
Help with a Nebula account
Helped a customer with a promo code
Helped
a customer log in
Saved a Customer
Build Gift Card account
Helped a customer change their CC
Upsell--monthly to annual conversion
No bad comments for the week
Convince customer to keep gift card for themself or send to a friend instead of a refund
Received Good Comment from Chat
Assist a customer who calls in regularly
Convinced customer to keep Holiday sale sub and not ask for refund
