Promotedprogramsw/customerSide MessageKrista V withname of CEOand COO ofcompanyAchieved85-90CSAT(week)Side MessageKrista V withthe link to thedoc that showswhere appversions areHelpedacustomerlog inHelped acustomerReactivateBuild GiftCardaccountAchievedover 90CSAT(week)Helped acustomerwith apromo codeGot a shoutout byname fromcustomerAssistedwith log inon smarttvPersuadeduser to takeadvantage ofholiday saleHelp witha NebulaaccountAchieved90 CSAT(week)Fixed a giftcard emailaddress fora customerReceivedGoodCommentfrom ChatAssist acustomerwho callsin regularlyReceived 5Goodcommentsin one weekReceived3 Goodcommentsin one dayMade acustomersuper happyon a callAssistedwith GiftCardPurchaseSaved aCustomerReceivedRaveReviewAssistedTeam mbrwith chat orcalls in queConvincecustomer to keepgift card forthemself or sendto a friend insteadof a refundUpsell--monthly toannualconversionReturned2VoicemailmessagesAssisted aTeam Matewith anissue in chatNo badcommentsfor theweekGot a newsubscriberAssistedcustomerwith ROKUlog inResetPasswordConvincedcustomer tokeep Holidaysale sub andnot ask forrefundFixed acustomerissuew/out EscHelped acustomerchangetheir CCPromotedprogramsw/customerSide MessageKrista V withname of CEOand COO ofcompanyAchieved85-90CSAT(week)Side MessageKrista V withthe link to thedoc that showswhere appversions areHelpedacustomerlog inHelped acustomerReactivateBuild GiftCardaccountAchievedover 90CSAT(week)Helped acustomerwith apromo codeGot a shoutout byname fromcustomerAssistedwith log inon smarttvPersuadeduser to takeadvantage ofholiday saleHelp witha NebulaaccountAchieved90 CSAT(week)Fixed a giftcard emailaddress fora customerReceivedGoodCommentfrom ChatAssist acustomerwho callsin regularlyReceived 5Goodcommentsin one weekReceived3 Goodcommentsin one dayMade acustomersuper happyon a callAssistedwith GiftCardPurchaseSaved aCustomerReceivedRaveReviewAssistedTeam mbrwith chat orcalls in queConvincecustomer to keepgift card forthemself or sendto a friend insteadof a refundUpsell--monthly toannualconversionReturned2VoicemailmessagesAssisted aTeam Matewith anissue in chatNo badcommentsfor theweekGot a newsubscriberAssistedcustomerwith ROKUlog inResetPasswordConvincedcustomer tokeep Holidaysale sub andnot ask forrefundFixed acustomerissuew/out EscHelped acustomerchangetheir CC

Curious Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
  1. Promoted programs w/ customer
  2. Side Message Krista V with name of CEO and COO of company
  3. Achieved 85-90 CSAT (week)
  4. Side Message Krista V with the link to the doc that shows where app versions are
  5. Helped a customer log in
  6. Helped a customer Reactivate
  7. Build Gift Card account
  8. Achieved over 90 CSAT (week)
  9. Helped a customer with a promo code
  10. Got a shout out by name from customer
  11. Assisted with log in on smart tv
  12. Persuaded user to take advantage of holiday sale
  13. Help with a Nebula account
  14. Achieved 90 CSAT (week)
  15. Fixed a gift card email address for a customer
  16. Received Good Comment from Chat
  17. Assist a customer who calls in regularly
  18. Received 5 Good comments in one week
  19. Received 3 Good comments in one day
  20. Made a customer super happy on a call
  21. Assisted with Gift Card Purchase
  22. Saved a Customer
  23. Received Rave Review
  24. Assisted Team mbr with chat or calls in que
  25. Convince customer to keep gift card for themself or send to a friend instead of a refund
  26. Upsell--monthly to annual conversion
  27. Returned 2 Voicemail messages
  28. Assisted a Team Mate with an issue in chat
  29. No bad comments for the week
  30. Got a new subscriber
  31. Assisted customer with ROKU log in
  32. Reset Password
  33. Convinced customer to keep Holiday sale sub and not ask for refund
  34. Fixed a customer issue w/out Esc
  35. Helped a customer change their CC