(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Received Good Comment from Chat
Received 5 Good comments in one week
Assisted with Gift Card Purchase
Received Rave Review
Convinced customer to keep Holiday sale sub and not ask for refund
Persuaded user to take advantage of holiday sale
Assist a customer who calls in regularly
Side Message Krista V with name of CEO and COO of company
Achieved 90 CSAT (week)
Helped a customer with a promo code
Received 3 Good comments in one day
Saved a Customer
Build Gift Card account
Convince customer to keep gift card for themself or send to a friend instead of a refund
Fixed a customer issue w/out Esc
Upsell--monthly to annual conversion
No bad comments for the week
Assisted Team mbr with chat or calls in que
Helped a customer Reactivate
Returned 2 Voicemail messages
Achieved 85-90 CSAT (week)
Help with a Nebula account
Assisted a Team Mate with an issue in chat
Made a customer super happy on a call
Promoted programs w/ customer
Got a shout out by name from customer
Got a new subscriber
Helped a customer change their CC
Side Message Krista V with the link to the doc that shows where app versions are
