(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Assist a customer who calls in regularly
Achieved over 90 CSAT (week)
Fixed a customer issue w/out Esc
Persuaded user to take advantage of holiday sale
Upsell--monthly to annual conversion
Received Rave Review
Promoted programs w/ customer
Build Gift Card account
Received 3 Good comments in one day
Made a customer super happy on a call
Got a shout out by name from customer
Received 5 Good comments in one week
Got a new subscriber
Helped
a customer log in
Side Message Krista V with the link to the doc that shows where app versions are
Assisted Team mbr with chat or calls in que
Saved a Customer
Achieved 90 CSAT (week)
Assisted with log in on smart tv
Helped a customer Reactivate
No bad comments for the week
Assisted customer with ROKU log in
Received Good Comment from Chat
Help with a Nebula account
Assisted with Gift Card Purchase
Helped a customer with a promo code
Assisted a Team Mate with an issue in chat
Side Message Krista V with name of CEO and COO of company
Fixed a gift card email address for a customer
Reset Password
Convince customer to keep gift card for themself or send to a friend instead of a refund
Helped a customer change their CC
Convinced customer to keep Holiday sale sub and not ask for refund
