Promotedprogramsw/customerHelped acustomerReactivateConvincecustomer to keepgift card forthemself or sendto a friend insteadof a refundNo badcommentsfor theweekHelped acustomerwith apromo codeBuild GiftCardaccountReceived 5Goodcommentsin one weekHelpedacustomerlog inSide MessageKrista V withthe link to thedoc that showswhere appversions areAssist acustomerwho callsin regularlyConvincedcustomer tokeep Holidaysale sub andnot ask forrefundReturned2VoicemailmessagesAssisted aTeam Matewith anissue in chatGot a newsubscriberGot a shoutout byname fromcustomerReceived3 Goodcommentsin one daySide MessageKrista V withname of CEOand COO ofcompanyMade acustomersuper happyon a callReceivedRaveReviewAssistedwith GiftCardPurchaseAssistedwith log inon smarttvAchieved85-90CSAT(week)AssistedTeam mbrwith chat orcalls in queFixed acustomerissuew/out EscPersuadeduser to takeadvantage ofholiday saleHelp witha NebulaaccountHelped acustomerchangetheir CCAssistedcustomerwith ROKUlog inSaved aCustomerFixed a giftcard emailaddress fora customerAchievedover 90CSAT(week)Achieved90 CSAT(week)ReceivedGoodCommentfrom ChatUpsell--monthly toannualconversionResetPasswordPromotedprogramsw/customerHelped acustomerReactivateConvincecustomer to keepgift card forthemself or sendto a friend insteadof a refundNo badcommentsfor theweekHelped acustomerwith apromo codeBuild GiftCardaccountReceived 5Goodcommentsin one weekHelpedacustomerlog inSide MessageKrista V withthe link to thedoc that showswhere appversions areAssist acustomerwho callsin regularlyConvincedcustomer tokeep Holidaysale sub andnot ask forrefundReturned2VoicemailmessagesAssisted aTeam Matewith anissue in chatGot a newsubscriberGot a shoutout byname fromcustomerReceived3 Goodcommentsin one daySide MessageKrista V withname of CEOand COO ofcompanyMade acustomersuper happyon a callReceivedRaveReviewAssistedwith GiftCardPurchaseAssistedwith log inon smarttvAchieved85-90CSAT(week)AssistedTeam mbrwith chat orcalls in queFixed acustomerissuew/out EscPersuadeduser to takeadvantage ofholiday saleHelp witha NebulaaccountHelped acustomerchangetheir CCAssistedcustomerwith ROKUlog inSaved aCustomerFixed a giftcard emailaddress fora customerAchievedover 90CSAT(week)Achieved90 CSAT(week)ReceivedGoodCommentfrom ChatUpsell--monthly toannualconversionResetPassword

Curious Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Promoted programs w/ customer
  2. Helped a customer Reactivate
  3. Convince customer to keep gift card for themself or send to a friend instead of a refund
  4. No bad comments for the week
  5. Helped a customer with a promo code
  6. Build Gift Card account
  7. Received 5 Good comments in one week
  8. Helped a customer log in
  9. Side Message Krista V with the link to the doc that shows where app versions are
  10. Assist a customer who calls in regularly
  11. Convinced customer to keep Holiday sale sub and not ask for refund
  12. Returned 2 Voicemail messages
  13. Assisted a Team Mate with an issue in chat
  14. Got a new subscriber
  15. Got a shout out by name from customer
  16. Received 3 Good comments in one day
  17. Side Message Krista V with name of CEO and COO of company
  18. Made a customer super happy on a call
  19. Received Rave Review
  20. Assisted with Gift Card Purchase
  21. Assisted with log in on smart tv
  22. Achieved 85-90 CSAT (week)
  23. Assisted Team mbr with chat or calls in que
  24. Fixed a customer issue w/out Esc
  25. Persuaded user to take advantage of holiday sale
  26. Help with a Nebula account
  27. Helped a customer change their CC
  28. Assisted customer with ROKU log in
  29. Saved a Customer
  30. Fixed a gift card email address for a customer
  31. Achieved over 90 CSAT (week)
  32. Achieved 90 CSAT (week)
  33. Received Good Comment from Chat
  34. Upsell--monthly to annual conversion
  35. Reset Password