Convincedcustomer tokeep Holidaysale sub andnot ask forrefundGot a newsubscriberResetPasswordMade acustomersuper happyon a callSaved aCustomerHelped acustomerchangetheir CCReceivedGoodCommentfrom ChatSide MessageKrista V withthe link to thedoc that showswhere appversions areAchieved90 CSAT(week)Helped acustomerReactivateAssistedcustomerwith ROKUlog inFixed a giftcard emailaddress fora customerSide MessageKrista V withname of CEOand COO ofcompanyAssistedwith log inon smarttvPersuadeduser to takeadvantage ofholiday saleAssisted aTeam Matewith anissue in chatConvincecustomer to keepgift card forthemself or sendto a friend insteadof a refundFixed acustomerissuew/out EscAssist acustomerwho callsin regularlyReceived3 Goodcommentsin one dayAchieved85-90CSAT(week)Build GiftCardaccountHelp witha NebulaaccountAssistedTeam mbrwith chat orcalls in queAchievedover 90CSAT(week)Upsell--monthly toannualconversionAssistedwith GiftCardPurchaseNo badcommentsfor theweekHelped acustomerwith apromo codeReturned2VoicemailmessagesReceivedRaveReviewPromotedprogramsw/customerHelpedacustomerlog inGot a shoutout byname fromcustomerReceived 5Goodcommentsin one weekConvincedcustomer tokeep Holidaysale sub andnot ask forrefundGot a newsubscriberResetPasswordMade acustomersuper happyon a callSaved aCustomerHelped acustomerchangetheir CCReceivedGoodCommentfrom ChatSide MessageKrista V withthe link to thedoc that showswhere appversions areAchieved90 CSAT(week)Helped acustomerReactivateAssistedcustomerwith ROKUlog inFixed a giftcard emailaddress fora customerSide MessageKrista V withname of CEOand COO ofcompanyAssistedwith log inon smarttvPersuadeduser to takeadvantage ofholiday saleAssisted aTeam Matewith anissue in chatConvincecustomer to keepgift card forthemself or sendto a friend insteadof a refundFixed acustomerissuew/out EscAssist acustomerwho callsin regularlyReceived3 Goodcommentsin one dayAchieved85-90CSAT(week)Build GiftCardaccountHelp witha NebulaaccountAssistedTeam mbrwith chat orcalls in queAchievedover 90CSAT(week)Upsell--monthly toannualconversionAssistedwith GiftCardPurchaseNo badcommentsfor theweekHelped acustomerwith apromo codeReturned2VoicemailmessagesReceivedRaveReviewPromotedprogramsw/customerHelpedacustomerlog inGot a shoutout byname fromcustomerReceived 5Goodcommentsin one week

Curious Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Convinced customer to keep Holiday sale sub and not ask for refund
  2. Got a new subscriber
  3. Reset Password
  4. Made a customer super happy on a call
  5. Saved a Customer
  6. Helped a customer change their CC
  7. Received Good Comment from Chat
  8. Side Message Krista V with the link to the doc that shows where app versions are
  9. Achieved 90 CSAT (week)
  10. Helped a customer Reactivate
  11. Assisted customer with ROKU log in
  12. Fixed a gift card email address for a customer
  13. Side Message Krista V with name of CEO and COO of company
  14. Assisted with log in on smart tv
  15. Persuaded user to take advantage of holiday sale
  16. Assisted a Team Mate with an issue in chat
  17. Convince customer to keep gift card for themself or send to a friend instead of a refund
  18. Fixed a customer issue w/out Esc
  19. Assist a customer who calls in regularly
  20. Received 3 Good comments in one day
  21. Achieved 85-90 CSAT (week)
  22. Build Gift Card account
  23. Help with a Nebula account
  24. Assisted Team mbr with chat or calls in que
  25. Achieved over 90 CSAT (week)
  26. Upsell--monthly to annual conversion
  27. Assisted with Gift Card Purchase
  28. No bad comments for the week
  29. Helped a customer with a promo code
  30. Returned 2 Voicemail messages
  31. Received Rave Review
  32. Promoted programs w/ customer
  33. Helped a customer log in
  34. Got a shout out by name from customer
  35. Received 5 Good comments in one week