(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Helped a customer Reactivate
Persuaded user to take advantage of holiday sale
Assisted a Team Mate with an issue in chat
Promoted programs w/ customer
Assist a customer who calls in regularly
Helped a customer with a promo code
Fixed a customer issue w/out Esc
Received 5 Good comments in one week
Received 3 Good comments in one day
Upsell--monthly to annual conversion
Achieved 90 CSAT (week)
Build Gift Card account
Received Rave Review
Assisted Team mbr with chat or calls in que
Saved a Customer
Convince customer to keep gift card for themself or send to a friend instead of a refund
Achieved 85-90 CSAT (week)
Convinced customer to keep Holiday sale sub and not ask for refund
Achieved over 90 CSAT (week)
Returned 2 Voicemail messages
Received Good Comment from Chat
Side Message Krista V with name of CEO and COO of company
Helped a customer change their CC
Assisted with Gift Card Purchase
Helped
a customer log in
Side Message Krista V with the link to the doc that shows where app versions are
