(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Fixed a customer issue w/out Esc
Reset Password
No bad comments for the week
Helped a customer Reactivate
Received Rave Review
Saved a Customer
Convinced customer to keep Holiday sale sub and not ask for refund
Assisted with log in on smart tv
Helped a customer change their CC
Build Gift Card account
Returned 2 Voicemail messages
Help with a Nebula account
Assist a customer who calls in regularly
Upsell--monthly to annual conversion
Achieved over 90 CSAT (week)
Assisted a Team Mate with an issue in chat
Received 5 Good comments in one week
Helped a customer with a promo code
Achieved 90 CSAT (week)
Assisted customer with ROKU log in
Side Message Krista V with name of CEO and COO of company
Convince customer to keep gift card for themself or send to a friend instead of a refund
Got a new subscriber
Received 3 Good comments in one day
Fixed a gift card email address for a customer
Helped
a customer log in
Received Good Comment from Chat
Made a customer super happy on a call
Persuaded user to take advantage of holiday sale
Promoted programs w/ customer
Assisted with Gift Card Purchase
Assisted Team mbr with chat or calls in que
Got a shout out by name from customer
Achieved 85-90 CSAT (week)
Side Message Krista V with the link to the doc that shows where app versions are
