(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Convinced customer to keep Holiday sale sub and not ask for refund
Made a customer super happy on a call
Achieved over 90 CSAT (week)
Achieved 90 CSAT (week)
Saved a Customer
Helped
a customer log in
Fixed a gift card email address for a customer
Helped a customer change their CC
Received Rave Review
Fixed a customer issue w/out Esc
Assisted with Gift Card Purchase
Assisted Team mbr with chat or calls in que
Helped a customer with a promo code
No bad comments for the week
Received Good Comment from Chat
Assisted customer with ROKU log in
Upsell--monthly to annual conversion
Returned 2 Voicemail messages
Assist a customer who calls in regularly
Help with a Nebula account
Got a new subscriber
Side Message Krista V with the link to the doc that shows where app versions are
Assisted a Team Mate with an issue in chat
Assisted with log in on smart tv
Helped a customer Reactivate
Achieved 85-90 CSAT (week)
Received 5 Good comments in one week
Side Message Krista V with name of CEO and COO of company
Promoted programs w/ customer
Received 3 Good comments in one day
Reset Password
Build Gift Card account
Got a shout out by name from customer
Persuaded user to take advantage of holiday sale
Convince customer to keep gift card for themself or send to a friend instead of a refund
