(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Build Gift Card account
Helped a customer with a promo code
Helped a customer change their CC
Help with a Nebula account
Helped a customer Reactivate
Side Message Krista V with name of CEO and COO of company
Assisted Team mbr with chat or calls in que
Assisted with Gift Card Purchase
Convince customer to keep gift card for themself or send to a friend instead of a refund
Fixed a customer issue w/out Esc
Assist a customer who calls in regularly
Achieved 85-90 CSAT (week)
Assisted with log in on smart tv
Received Rave Review
Got a new subscriber
Received Good Comment from Chat
Returned 2 Voicemail messages
Fixed a gift card email address for a customer
Assisted a Team Mate with an issue in chat
Persuaded user to take advantage of holiday sale
Received 3 Good comments in one day
Saved a Customer
Got a shout out by name from customer
Achieved 90 CSAT (week)
Received 5 Good comments in one week
No bad comments for the week
Reset Password
Side Message Krista V with the link to the doc that shows where app versions are
Promoted programs w/ customer
Achieved over 90 CSAT (week)
Assisted customer with ROKU log in
Upsell--monthly to annual conversion
Convinced customer to keep Holiday sale sub and not ask for refund
