(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Helped a customer Reactivate
Help with a Nebula account
Achieved over 90 CSAT (week)
Made a customer super happy on a call
Side Message Krista V with the link to the doc that shows where app versions are
Assist a customer who calls in regularly
Got a new subscriber
Helped a customer with a promo code
Achieved 90 CSAT (week)
Promoted programs w/ customer
Side Message Krista V with name of CEO and COO of company
Helped a customer change their CC
Received Good Comment from Chat
Assisted with log in on smart tv
Assisted a Team Mate with an issue in chat
Fixed a gift card email address for a customer
Assisted Team mbr with chat or calls in que
Received 5 Good comments in one week
No bad comments for the week
Returned 2 Voicemail messages
Assisted with Gift Card Purchase
Assisted customer with ROKU log in
Reset Password
Received Rave Review
Fixed a customer issue w/out Esc
Achieved 85-90 CSAT (week)
Got a shout out by name from customer
Upsell--monthly to annual conversion
Received 3 Good comments in one day
Convinced customer to keep Holiday sale sub and not ask for refund
Build Gift Card account
Saved a Customer
Convince customer to keep gift card for themself or send to a friend instead of a refund
