Customer Service Bingo

Customer Service Bingo Card
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This bingo card has a free space and 29 words: XFER to MA, Explain CE Inquiry fax form, Quote PA disclaimer, Edu MyProvidence account, Send claim back for reprocessing, Edu mbr about MEDH REQ, State PA REQD when quoting bene, Member wishes you Happy Holidays, Obtain verbal consent, Close 3 items on your to-do list, Print EOB/EOP, Check CPT code for PA REQ, Get a TS for help, Quote Chiro/Acup benefits, Get call after taking bite of food, Speak with WAHBE member, Take more than 50 calls in 1 day, Say 'Due to FHCR....', Fax dental breakdown, Claim denied for no referral, Provider declines benefit info, Explain DED vs OOPM, Offer Vision Works discount info, Look up pin for Ecard App, Warm xfer to PBH, Verify eligibility, Get a call with "bad reception", Prov requests faxed EOP and FFM address update edu.

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