Fax dentalbreakdownOffer VisionWorksdiscountinfoTake morethan 50calls in 1daySend claimback forreprocessingObtainverbalconsentLook uppin forEcard AppProvrequestsfaxedEOPEdu mbraboutMEDHREQWarmxfer toPBHSay 'DuetoFHCR....'Close 3items onyour to-dolistEduMyProvidenceaccountExplainDED vsOOPMClaimdenied forno referralGet callaftertaking biteof foodFFMaddressupdateeduCheckCPT codefor PAREQXFERto MAPrintEOB/EOPVerifyeligibilityMemberwishesyou HappyHolidaysGet aTS forhelpQuoteChiro/AcupbenefitsProviderdeclinesbenefitinfoExplainCE Inquiryfax formGet a callwith "badreception"Quote PAdisclaimerSpeakwithWAHBEmemberState PAREQD whenquotingbeneFax dentalbreakdownOffer VisionWorksdiscountinfoTake morethan 50calls in 1daySend claimback forreprocessingObtainverbalconsentLook uppin forEcard AppProvrequestsfaxedEOPEdu mbraboutMEDHREQWarmxfer toPBHSay 'DuetoFHCR....'Close 3items onyour to-dolistEduMyProvidenceaccountExplainDED vsOOPMClaimdenied forno referralGet callaftertaking biteof foodFFMaddressupdateeduCheckCPT codefor PAREQXFERto MAPrintEOB/EOPVerifyeligibilityMemberwishesyou HappyHolidaysGet aTS forhelpQuoteChiro/AcupbenefitsProviderdeclinesbenefitinfoExplainCE Inquiryfax formGet a callwith "badreception"Quote PAdisclaimerSpeakwithWAHBEmemberState PAREQD whenquotingbene

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fax dental breakdown
  2. Offer Vision Works discount info
  3. Take more than 50 calls in 1 day
  4. Send claim back for reprocessing
  5. Obtain verbal consent
  6. Look up pin for Ecard App
  7. Prov requests faxed EOP
  8. Edu mbr about MEDH REQ
  9. Warm xfer to PBH
  10. Say 'Due to FHCR....'
  11. Close 3 items on your to-do list
  12. Edu MyProvidence account
  13. Explain DED vs OOPM
  14. Claim denied for no referral
  15. Get call after taking bite of food
  16. FFM address update edu
  17. Check CPT code for PA REQ
  18. XFER to MA
  19. Print EOB/EOP
  20. Verify eligibility
  21. Member wishes you Happy Holidays
  22. Get a TS for help
  23. Quote Chiro/Acup benefits
  24. Provider declines benefit info
  25. Explain CE Inquiry fax form
  26. Get a call with "bad reception"
  27. Quote PA disclaimer
  28. Speak with WAHBE member
  29. State PA REQD when quoting bene