Send claimback forreprocessingWarmxfer toPBHXFERto MAQuoteChiro/AcupbenefitsGet a callwith "badreception"Fax dentalbreakdownSpeakwithWAHBEmemberState PAREQD whenquotingbeneClose 3items onyour to-dolistGet aTS forhelpProviderdeclinesbenefitinfoVerifyeligibilityLook uppin forEcard AppPrintEOB/EOPClaimdenied forno referralMemberwishesyou HappyHolidaysExplainCE Inquiryfax formObtainverbalconsentQuote PAdisclaimerGet callaftertaking biteof foodEduMyProvidenceaccountEdu mbraboutMEDHREQCheckCPT codefor PAREQOffer VisionWorksdiscountinfoSay 'DuetoFHCR....'Take morethan 50calls in 1dayFFMaddressupdateeduExplainDED vsOOPMProvrequestsfaxedEOPSend claimback forreprocessingWarmxfer toPBHXFERto MAQuoteChiro/AcupbenefitsGet a callwith "badreception"Fax dentalbreakdownSpeakwithWAHBEmemberState PAREQD whenquotingbeneClose 3items onyour to-dolistGet aTS forhelpProviderdeclinesbenefitinfoVerifyeligibilityLook uppin forEcard AppPrintEOB/EOPClaimdenied forno referralMemberwishesyou HappyHolidaysExplainCE Inquiryfax formObtainverbalconsentQuote PAdisclaimerGet callaftertaking biteof foodEduMyProvidenceaccountEdu mbraboutMEDHREQCheckCPT codefor PAREQOffer VisionWorksdiscountinfoSay 'DuetoFHCR....'Take morethan 50calls in 1dayFFMaddressupdateeduExplainDED vsOOPMProvrequestsfaxedEOP

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send claim back for reprocessing
  2. Warm xfer to PBH
  3. XFER to MA
  4. Quote Chiro/Acup benefits
  5. Get a call with "bad reception"
  6. Fax dental breakdown
  7. Speak with WAHBE member
  8. State PA REQD when quoting bene
  9. Close 3 items on your to-do list
  10. Get a TS for help
  11. Provider declines benefit info
  12. Verify eligibility
  13. Look up pin for Ecard App
  14. Print EOB/EOP
  15. Claim denied for no referral
  16. Member wishes you Happy Holidays
  17. Explain CE Inquiry fax form
  18. Obtain verbal consent
  19. Quote PA disclaimer
  20. Get call after taking bite of food
  21. Edu MyProvidence account
  22. Edu mbr about MEDH REQ
  23. Check CPT code for PA REQ
  24. Offer Vision Works discount info
  25. Say 'Due to FHCR....'
  26. Take more than 50 calls in 1 day
  27. FFM address update edu
  28. Explain DED vs OOPM
  29. Prov requests faxed EOP