This bingo card has 25 words: Demo Ultrabranch for the mbr, Schedule a follow up call with a mbr, Said hello w/smile in voice, Maintain a positive attitude, Made a mortgage referral, When saying have a good day when mbr leaves make sure to look at them not the computer, Helped a co-worker w/a mbr, Noticed larger amount in S10, gave info for S20 or cert, Passed out rate sheet w/business card, Use a feature & benefit statement w/ a mbr, First to greet the mbr, Ask an open ended question, make sure to make eye contact w/the mbr, Assisted the mbr w/changing their PIN at ATM, Have a mbr thank you for your assistance, Look for alternative solutions to saying NO, Give your undivided attention to the mbr to make them feel important, Be positive even when mbr is angry or upset, Recieve a mbr service recommendation, Set up automatic payments for a VISA, Set up automatic payment for mbr loan, Greeted mbrs w/smile, Maitain eye contact, made an insurance referral and Thank the mbr for stopping by the branch.
Patient Experience | Gratitude Bingo | BLeM Labor YAY BINGO Day | Normandy MRS (non loan) 2018 | Manners Refresher
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