Assisted thembrw/changingtheir PIN atATMSaid hellow/smile invoiceSet upautomaticpaymentsfor a VISARecieve a mbrservicerecommendationSet upautomaticpayment formbr loanMaintain apositiveattitudeNoticed largeramount inS10, gave infofor S20 or certFirst togreetthe mbrHave a mbrthank youfor yourassistanceHelped aco-workerw/a mbrmade aninsurancereferralBe positiveeven whenmbr is angryor upsetDemoUltrabranchfor the mbrAsk anopenendedquestionLook foralternativesolutions tosaying NOMaitaineyecontactWhen saying havea good day whenmbr leaves makesure to look atthem not thecomputerMade amortgagereferralPassed outrate sheetw/businesscardGive yourundividedattention to thembr to makethem feelimportantUse afeature &benefitstatement w/a mbrGreetedmbrsw/smileThank thembr forstopping bythe branchSchedulea followup callwith a mbrmake sureto makeeye contactw/the mbrAssisted thembrw/changingtheir PIN atATMSaid hellow/smile invoiceSet upautomaticpaymentsfor a VISARecieve a mbrservicerecommendationSet upautomaticpayment formbr loanMaintain apositiveattitudeNoticed largeramount inS10, gave infofor S20 or certFirst togreetthe mbrHave a mbrthank youfor yourassistanceHelped aco-workerw/a mbrmade aninsurancereferralBe positiveeven whenmbr is angryor upsetDemoUltrabranchfor the mbrAsk anopenendedquestionLook foralternativesolutions tosaying NOMaitaineyecontactWhen saying havea good day whenmbr leaves makesure to look atthem not thecomputerMade amortgagereferralPassed outrate sheetw/businesscardGive yourundividedattention to thembr to makethem feelimportantUse afeature &benefitstatement w/a mbrGreetedmbrsw/smileThank thembr forstopping bythe branchSchedulea followup callwith a mbrmake sureto makeeye contactw/the mbr

MBR SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted the mbr w/changing their PIN at ATM
  2. Said hello w/smile in voice
  3. Set up automatic payments for a VISA
  4. Recieve a mbr service recommendation
  5. Set up automatic payment for mbr loan
  6. Maintain a positive attitude
  7. Noticed larger amount in S10, gave info for S20 or cert
  8. First to greet the mbr
  9. Have a mbr thank you for your assistance
  10. Helped a co-worker w/a mbr
  11. made an insurance referral
  12. Be positive even when mbr is angry or upset
  13. Demo Ultrabranch for the mbr
  14. Ask an open ended question
  15. Look for alternative solutions to saying NO
  16. Maitain eye contact
  17. When saying have a good day when mbr leaves make sure to look at them not the computer
  18. Made a mortgage referral
  19. Passed out rate sheet w/business card
  20. Give your undivided attention to the mbr to make them feel important
  21. Use a feature & benefit statement w/ a mbr
  22. Greeted mbrs w/smile
  23. Thank the mbr for stopping by the branch
  24. Schedule a follow up call with a mbr
  25. make sure to make eye contact w/the mbr