Noticed largeramount inS10, gave infofor S20 or certMaitaineyecontactRecieve a mbrservicerecommendationGreetedmbrsw/smileSet upautomaticpaymentsfor a VISALook foralternativesolutions tosaying NOMaintain apositiveattitudeWhen saying havea good day whenmbr leaves makesure to look atthem not thecomputerAsk anopenendedquestionAssisted thembrw/changingtheir PIN atATMSchedulea followup callwith a mbrPassed outrate sheetw/businesscardFirst togreetthe mbrSet upautomaticpayment formbr loanmake sureto makeeye contactw/the mbrmade aninsurancereferralUse afeature &benefitstatement w/a mbrBe positiveeven whenmbr is angryor upsetHelped aco-workerw/a mbrGive yourundividedattention to thembr to makethem feelimportantSaid hellow/smile invoiceThank thembr forstopping bythe branchHave a mbrthank youfor yourassistanceDemoUltrabranchfor the mbrMade amortgagereferralNoticed largeramount inS10, gave infofor S20 or certMaitaineyecontactRecieve a mbrservicerecommendationGreetedmbrsw/smileSet upautomaticpaymentsfor a VISALook foralternativesolutions tosaying NOMaintain apositiveattitudeWhen saying havea good day whenmbr leaves makesure to look atthem not thecomputerAsk anopenendedquestionAssisted thembrw/changingtheir PIN atATMSchedulea followup callwith a mbrPassed outrate sheetw/businesscardFirst togreetthe mbrSet upautomaticpayment formbr loanmake sureto makeeye contactw/the mbrmade aninsurancereferralUse afeature &benefitstatement w/a mbrBe positiveeven whenmbr is angryor upsetHelped aco-workerw/a mbrGive yourundividedattention to thembr to makethem feelimportantSaid hellow/smile invoiceThank thembr forstopping bythe branchHave a mbrthank youfor yourassistanceDemoUltrabranchfor the mbrMade amortgagereferral

MBR SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Noticed larger amount in S10, gave info for S20 or cert
  2. Maitain eye contact
  3. Recieve a mbr service recommendation
  4. Greeted mbrs w/smile
  5. Set up automatic payments for a VISA
  6. Look for alternative solutions to saying NO
  7. Maintain a positive attitude
  8. When saying have a good day when mbr leaves make sure to look at them not the computer
  9. Ask an open ended question
  10. Assisted the mbr w/changing their PIN at ATM
  11. Schedule a follow up call with a mbr
  12. Passed out rate sheet w/business card
  13. First to greet the mbr
  14. Set up automatic payment for mbr loan
  15. make sure to make eye contact w/the mbr
  16. made an insurance referral
  17. Use a feature & benefit statement w/ a mbr
  18. Be positive even when mbr is angry or upset
  19. Helped a co-worker w/a mbr
  20. Give your undivided attention to the mbr to make them feel important
  21. Said hello w/smile in voice
  22. Thank the mbr for stopping by the branch
  23. Have a mbr thank you for your assistance
  24. Demo Ultrabranch for the mbr
  25. Made a mortgage referral