DemoUltrabranchfor the mbrmade aninsurancereferralAssisted thembrw/changingtheir PIN atATMRecieve a mbrservicerecommendationSet upautomaticpaymentsfor a VISAUse afeature &benefitstatement w/a mbrFirst togreetthe mbrLook foralternativesolutions tosaying NOHave a mbrthank youfor yourassistanceGive yourundividedattention to thembr to makethem feelimportantMaitaineyecontactPassed outrate sheetw/businesscardGreetedmbrsw/smileBe positiveeven whenmbr is angryor upsetMade amortgagereferralHelped aco-workerw/a mbrSchedulea followup callwith a mbrNoticed largeramount inS10, gave infofor S20 or certWhen saying havea good day whenmbr leaves makesure to look atthem not thecomputerAsk anopenendedquestionSet upautomaticpayment formbr loanThank thembr forstopping bythe branchMaintain apositiveattitudemake sureto makeeye contactw/the mbrSaid hellow/smile invoiceDemoUltrabranchfor the mbrmade aninsurancereferralAssisted thembrw/changingtheir PIN atATMRecieve a mbrservicerecommendationSet upautomaticpaymentsfor a VISAUse afeature &benefitstatement w/a mbrFirst togreetthe mbrLook foralternativesolutions tosaying NOHave a mbrthank youfor yourassistanceGive yourundividedattention to thembr to makethem feelimportantMaitaineyecontactPassed outrate sheetw/businesscardGreetedmbrsw/smileBe positiveeven whenmbr is angryor upsetMade amortgagereferralHelped aco-workerw/a mbrSchedulea followup callwith a mbrNoticed largeramount inS10, gave infofor S20 or certWhen saying havea good day whenmbr leaves makesure to look atthem not thecomputerAsk anopenendedquestionSet upautomaticpayment formbr loanThank thembr forstopping bythe branchMaintain apositiveattitudemake sureto makeeye contactw/the mbrSaid hellow/smile invoice

MBR SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Demo Ultrabranch for the mbr
  2. made an insurance referral
  3. Assisted the mbr w/changing their PIN at ATM
  4. Recieve a mbr service recommendation
  5. Set up automatic payments for a VISA
  6. Use a feature & benefit statement w/ a mbr
  7. First to greet the mbr
  8. Look for alternative solutions to saying NO
  9. Have a mbr thank you for your assistance
  10. Give your undivided attention to the mbr to make them feel important
  11. Maitain eye contact
  12. Passed out rate sheet w/business card
  13. Greeted mbrs w/smile
  14. Be positive even when mbr is angry or upset
  15. Made a mortgage referral
  16. Helped a co-worker w/a mbr
  17. Schedule a follow up call with a mbr
  18. Noticed larger amount in S10, gave info for S20 or cert
  19. When saying have a good day when mbr leaves make sure to look at them not the computer
  20. Ask an open ended question
  21. Set up automatic payment for mbr loan
  22. Thank the mbr for stopping by the branch
  23. Maintain a positive attitude
  24. make sure to make eye contact w/the mbr
  25. Said hello w/smile in voice