Set upautomaticpaymentsfor a VISABe positiveeven whenmbr is angryor upsetDemoUltrabranchfor the mbrMade amortgagereferralLook foralternativesolutions tosaying NOWhen saying havea good day whenmbr leaves makesure to look atthem not thecomputerAssisted thembrw/changingtheir PIN atATMSaid hellow/smile invoiceSchedulea followup callwith a mbrGreetedmbrsw/smilemade aninsurancereferralGive yourundividedattention to thembr to makethem feelimportantHave a mbrthank youfor yourassistanceSet upautomaticpayment formbr loanNoticed largeramount inS10, gave infofor S20 or certAsk anopenendedquestionHelped aco-workerw/a mbrRecieve a mbrservicerecommendationMaintain apositiveattitudeFirst togreetthe mbrmake sureto makeeye contactw/the mbrMaitaineyecontactUse afeature &benefitstatement w/a mbrPassed outrate sheetw/businesscardThank thembr forstopping bythe branchSet upautomaticpaymentsfor a VISABe positiveeven whenmbr is angryor upsetDemoUltrabranchfor the mbrMade amortgagereferralLook foralternativesolutions tosaying NOWhen saying havea good day whenmbr leaves makesure to look atthem not thecomputerAssisted thembrw/changingtheir PIN atATMSaid hellow/smile invoiceSchedulea followup callwith a mbrGreetedmbrsw/smilemade aninsurancereferralGive yourundividedattention to thembr to makethem feelimportantHave a mbrthank youfor yourassistanceSet upautomaticpayment formbr loanNoticed largeramount inS10, gave infofor S20 or certAsk anopenendedquestionHelped aco-workerw/a mbrRecieve a mbrservicerecommendationMaintain apositiveattitudeFirst togreetthe mbrmake sureto makeeye contactw/the mbrMaitaineyecontactUse afeature &benefitstatement w/a mbrPassed outrate sheetw/businesscardThank thembr forstopping bythe branch

MBR SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set up automatic payments for a VISA
  2. Be positive even when mbr is angry or upset
  3. Demo Ultrabranch for the mbr
  4. Made a mortgage referral
  5. Look for alternative solutions to saying NO
  6. When saying have a good day when mbr leaves make sure to look at them not the computer
  7. Assisted the mbr w/changing their PIN at ATM
  8. Said hello w/smile in voice
  9. Schedule a follow up call with a mbr
  10. Greeted mbrs w/smile
  11. made an insurance referral
  12. Give your undivided attention to the mbr to make them feel important
  13. Have a mbr thank you for your assistance
  14. Set up automatic payment for mbr loan
  15. Noticed larger amount in S10, gave info for S20 or cert
  16. Ask an open ended question
  17. Helped a co-worker w/a mbr
  18. Recieve a mbr service recommendation
  19. Maintain a positive attitude
  20. First to greet the mbr
  21. make sure to make eye contact w/the mbr
  22. Maitain eye contact
  23. Use a feature & benefit statement w/ a mbr
  24. Passed out rate sheet w/business card
  25. Thank the mbr for stopping by the branch