(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Greeted mbrs w/smile
Maitain eye contact
Have a mbr thank you for your assistance
Recieve a mbr service recommendation
Schedule a follow up call with a mbr
Be positive even when mbr is angry or upset
made an insurance referral
Set up automatic payment for mbr loan
Demo Ultrabranch for the mbr
Made a mortgage referral
Said hello w/smile in voice
Assisted the mbr w/changing their PIN at ATM
Set up automatic payments for a VISA
Thank the mbr for stopping by the branch
Ask an open ended question
make sure to make eye contact w/the mbr
Give your undivided attention to the mbr to make them feel important
Maintain a positive attitude
When saying have a good day when mbr leaves make sure to look at them not the computer
Look for alternative solutions to saying NO
Noticed larger amount in S10, gave info for S20 or cert
