made aninsurancereferralSet upautomaticpaymentsfor a VISABe positiveeven whenmbr is angryor upsetMaitaineyecontactWhen saying havea good day whenmbr leaves makesure to look atthem not thecomputerMaintain apositiveattitudeRecieve a mbrservicerecommendationPassed outrate sheetw/businesscardSaid hellow/smile invoiceHave a mbrthank youfor yourassistanceAsk anopenendedquestionThank thembr forstopping bythe branchGreetedmbrsw/smileUse afeature &benefitstatement w/a mbrSet upautomaticpayment formbr loanMade amortgagereferralSchedulea followup callwith a mbrmake sureto makeeye contactw/the mbrNoticed largeramount inS10, gave infofor S20 or certHelped aco-workerw/a mbrAssisted thembrw/changingtheir PIN atATMLook foralternativesolutions tosaying NODemoUltrabranchfor the mbrGive yourundividedattention to thembr to makethem feelimportantFirst togreetthe mbrmade aninsurancereferralSet upautomaticpaymentsfor a VISABe positiveeven whenmbr is angryor upsetMaitaineyecontactWhen saying havea good day whenmbr leaves makesure to look atthem not thecomputerMaintain apositiveattitudeRecieve a mbrservicerecommendationPassed outrate sheetw/businesscardSaid hellow/smile invoiceHave a mbrthank youfor yourassistanceAsk anopenendedquestionThank thembr forstopping bythe branchGreetedmbrsw/smileUse afeature &benefitstatement w/a mbrSet upautomaticpayment formbr loanMade amortgagereferralSchedulea followup callwith a mbrmake sureto makeeye contactw/the mbrNoticed largeramount inS10, gave infofor S20 or certHelped aco-workerw/a mbrAssisted thembrw/changingtheir PIN atATMLook foralternativesolutions tosaying NODemoUltrabranchfor the mbrGive yourundividedattention to thembr to makethem feelimportantFirst togreetthe mbr

MBR SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. made an insurance referral
  2. Set up automatic payments for a VISA
  3. Be positive even when mbr is angry or upset
  4. Maitain eye contact
  5. When saying have a good day when mbr leaves make sure to look at them not the computer
  6. Maintain a positive attitude
  7. Recieve a mbr service recommendation
  8. Passed out rate sheet w/business card
  9. Said hello w/smile in voice
  10. Have a mbr thank you for your assistance
  11. Ask an open ended question
  12. Thank the mbr for stopping by the branch
  13. Greeted mbrs w/smile
  14. Use a feature & benefit statement w/ a mbr
  15. Set up automatic payment for mbr loan
  16. Made a mortgage referral
  17. Schedule a follow up call with a mbr
  18. make sure to make eye contact w/the mbr
  19. Noticed larger amount in S10, gave info for S20 or cert
  20. Helped a co-worker w/a mbr
  21. Assisted the mbr w/changing their PIN at ATM
  22. Look for alternative solutions to saying NO
  23. Demo Ultrabranch for the mbr
  24. Give your undivided attention to the mbr to make them feel important
  25. First to greet the mbr