MBR SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. made an insurance referral
2. First to greet the mbr
3. Thank the mbr for stopping by the branch
4. Noticed larger amount in S10, gave info for S20 or cert
5. Made a mortgage referral
6. Ask an open ended question
7. Give your undivided attention to the mbr to make them feel important
8. Look for alternative solutions to saying NO
9. Be positive even when mbr is angry or upset
10. Maitain eye contact
11. Maintain a positive attitude
12. Set up automatic payments for a VISA
13. Schedule a follow up call with a mbr
14. Recieve a mbr service recommendation
15. When saying have a good day when mbr leaves make sure to look at them not the computer
16. Have a mbr thank you for your assistance
17. Greeted mbrs w/smile
18. Demo Ultrabranch for the mbr
19. Set up automatic payment for mbr loan
20. Said hello w/smile in voice
21. make sure to make eye contact w/the mbr
22. Use a feature & benefit statement w/ a mbr
23. Assisted the mbr w/changing their PIN at ATM
24. Passed out rate sheet w/business card
25. Helped a co-worker w/a mbr