DemoUltrabranchfor the mbrMaintain apositiveattitudeHelped aco-workerw/a mbrBe positiveeven whenmbr is angryor upsetGive yourundividedattention to thembr to makethem feelimportantRecieve a mbrservicerecommendationmake sureto makeeye contactw/the mbrmade aninsurancereferralPassed outrate sheetw/businesscardSaid hellow/smile invoiceLook foralternativesolutions tosaying NONoticed largeramount inS10, gave infofor S20 or certFirst togreetthe mbrWhen saying havea good day whenmbr leaves makesure to look atthem not thecomputerAsk anopenendedquestionHave a mbrthank youfor yourassistanceSchedulea followup callwith a mbrThank thembr forstopping bythe branchAssisted thembrw/changingtheir PIN atATMSet upautomaticpayment formbr loanGreetedmbrsw/smileUse afeature &benefitstatement w/a mbrMaitaineyecontactMade amortgagereferralSet upautomaticpaymentsfor a VISADemoUltrabranchfor the mbrMaintain apositiveattitudeHelped aco-workerw/a mbrBe positiveeven whenmbr is angryor upsetGive yourundividedattention to thembr to makethem feelimportantRecieve a mbrservicerecommendationmake sureto makeeye contactw/the mbrmade aninsurancereferralPassed outrate sheetw/businesscardSaid hellow/smile invoiceLook foralternativesolutions tosaying NONoticed largeramount inS10, gave infofor S20 or certFirst togreetthe mbrWhen saying havea good day whenmbr leaves makesure to look atthem not thecomputerAsk anopenendedquestionHave a mbrthank youfor yourassistanceSchedulea followup callwith a mbrThank thembr forstopping bythe branchAssisted thembrw/changingtheir PIN atATMSet upautomaticpayment formbr loanGreetedmbrsw/smileUse afeature &benefitstatement w/a mbrMaitaineyecontactMade amortgagereferralSet upautomaticpaymentsfor a VISA

MBR SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Demo Ultrabranch for the mbr
  2. Maintain a positive attitude
  3. Helped a co-worker w/a mbr
  4. Be positive even when mbr is angry or upset
  5. Give your undivided attention to the mbr to make them feel important
  6. Recieve a mbr service recommendation
  7. make sure to make eye contact w/the mbr
  8. made an insurance referral
  9. Passed out rate sheet w/business card
  10. Said hello w/smile in voice
  11. Look for alternative solutions to saying NO
  12. Noticed larger amount in S10, gave info for S20 or cert
  13. First to greet the mbr
  14. When saying have a good day when mbr leaves make sure to look at them not the computer
  15. Ask an open ended question
  16. Have a mbr thank you for your assistance
  17. Schedule a follow up call with a mbr
  18. Thank the mbr for stopping by the branch
  19. Assisted the mbr w/changing their PIN at ATM
  20. Set up automatic payment for mbr loan
  21. Greeted mbrs w/smile
  22. Use a feature & benefit statement w/ a mbr
  23. Maitain eye contact
  24. Made a mortgage referral
  25. Set up automatic payments for a VISA