Recieve a mbrservicerecommendationSchedulea followup callwith a mbrDemoUltrabranchfor the mbrSaid hellow/smile invoiceHelped aco-workerw/a mbrGive yourundividedattention to thembr to makethem feelimportantWhen saying havea good day whenmbr leaves makesure to look atthem not thecomputerGreetedmbrsw/smilePassed outrate sheetw/businesscardmake sureto makeeye contactw/the mbrMade amortgagereferralLook foralternativesolutions tosaying NOMaitaineyecontactBe positiveeven whenmbr is angryor upsetNoticed largeramount inS10, gave infofor S20 or certFirst togreetthe mbrThank thembr forstopping bythe branchHave a mbrthank youfor yourassistanceMaintain apositiveattitudeSet upautomaticpayment formbr loanAsk anopenendedquestionAssisted thembrw/changingtheir PIN atATMmade aninsurancereferralSet upautomaticpaymentsfor a VISAUse afeature &benefitstatement w/a mbrRecieve a mbrservicerecommendationSchedulea followup callwith a mbrDemoUltrabranchfor the mbrSaid hellow/smile invoiceHelped aco-workerw/a mbrGive yourundividedattention to thembr to makethem feelimportantWhen saying havea good day whenmbr leaves makesure to look atthem not thecomputerGreetedmbrsw/smilePassed outrate sheetw/businesscardmake sureto makeeye contactw/the mbrMade amortgagereferralLook foralternativesolutions tosaying NOMaitaineyecontactBe positiveeven whenmbr is angryor upsetNoticed largeramount inS10, gave infofor S20 or certFirst togreetthe mbrThank thembr forstopping bythe branchHave a mbrthank youfor yourassistanceMaintain apositiveattitudeSet upautomaticpayment formbr loanAsk anopenendedquestionAssisted thembrw/changingtheir PIN atATMmade aninsurancereferralSet upautomaticpaymentsfor a VISAUse afeature &benefitstatement w/a mbr

MBR SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recieve a mbr service recommendation
  2. Schedule a follow up call with a mbr
  3. Demo Ultrabranch for the mbr
  4. Said hello w/smile in voice
  5. Helped a co-worker w/a mbr
  6. Give your undivided attention to the mbr to make them feel important
  7. When saying have a good day when mbr leaves make sure to look at them not the computer
  8. Greeted mbrs w/smile
  9. Passed out rate sheet w/business card
  10. make sure to make eye contact w/the mbr
  11. Made a mortgage referral
  12. Look for alternative solutions to saying NO
  13. Maitain eye contact
  14. Be positive even when mbr is angry or upset
  15. Noticed larger amount in S10, gave info for S20 or cert
  16. First to greet the mbr
  17. Thank the mbr for stopping by the branch
  18. Have a mbr thank you for your assistance
  19. Maintain a positive attitude
  20. Set up automatic payment for mbr loan
  21. Ask an open ended question
  22. Assisted the mbr w/changing their PIN at ATM
  23. made an insurance referral
  24. Set up automatic payments for a VISA
  25. Use a feature & benefit statement w/ a mbr