MBR SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Maitain eye contact
2. Noticed larger amount in S10, gave info for S20 or cert
3. Greeted mbrs w/smile
4. Made a mortgage referral
5. Have a mbr thank you for your assistance
6. When saying have a good day when mbr leaves make sure to look at them not the computer
7. Said hello w/smile in voice
8. Helped a co-worker w/a mbr
9. Use a feature & benefit statement w/ a mbr
10. Thank the mbr for stopping by the branch
11. Demo Ultrabranch for the mbr
12. Be positive even when mbr is angry or upset
13. Give your undivided attention to the mbr to make them feel important
14. Maintain a positive attitude
15. First to greet the mbr
16. Ask an open ended question
17. Assisted the mbr w/changing their PIN at ATM
18. Look for alternative solutions to saying NO
19. Set up automatic payments for a VISA
20. make sure to make eye contact w/the mbr
21. Set up automatic payment for mbr loan
22. Recieve a mbr service recommendation
23. Schedule a follow up call with a mbr
24. Passed out rate sheet w/business card
25. made an insurance referral