Passed outrate sheetw/businesscardMade amortgagereferralWhen saying havea good day whenmbr leaves makesure to look atthem not thecomputerNoticed largeramount inS10, gave infofor S20 or certLook foralternativesolutions tosaying NOmake sureto makeeye contactw/the mbrDemoUltrabranchfor the mbrSchedulea followup callwith a mbrHelped aco-workerw/a mbrMaitaineyecontactRecieve a mbrservicerecommendationHave a mbrthank youfor yourassistanceAsk anopenendedquestionBe positiveeven whenmbr is angryor upsetSaid hellow/smile invoiceMaintain apositiveattitudeFirst togreetthe mbrSet upautomaticpayment formbr loanAssisted thembrw/changingtheir PIN atATMmade aninsurancereferralUse afeature &benefitstatement w/a mbrGreetedmbrsw/smileSet upautomaticpaymentsfor a VISAThank thembr forstopping bythe branchGive yourundividedattention to thembr to makethem feelimportantPassed outrate sheetw/businesscardMade amortgagereferralWhen saying havea good day whenmbr leaves makesure to look atthem not thecomputerNoticed largeramount inS10, gave infofor S20 or certLook foralternativesolutions tosaying NOmake sureto makeeye contactw/the mbrDemoUltrabranchfor the mbrSchedulea followup callwith a mbrHelped aco-workerw/a mbrMaitaineyecontactRecieve a mbrservicerecommendationHave a mbrthank youfor yourassistanceAsk anopenendedquestionBe positiveeven whenmbr is angryor upsetSaid hellow/smile invoiceMaintain apositiveattitudeFirst togreetthe mbrSet upautomaticpayment formbr loanAssisted thembrw/changingtheir PIN atATMmade aninsurancereferralUse afeature &benefitstatement w/a mbrGreetedmbrsw/smileSet upautomaticpaymentsfor a VISAThank thembr forstopping bythe branchGive yourundividedattention to thembr to makethem feelimportant

MBR SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Passed out rate sheet w/business card
  2. Made a mortgage referral
  3. When saying have a good day when mbr leaves make sure to look at them not the computer
  4. Noticed larger amount in S10, gave info for S20 or cert
  5. Look for alternative solutions to saying NO
  6. make sure to make eye contact w/the mbr
  7. Demo Ultrabranch for the mbr
  8. Schedule a follow up call with a mbr
  9. Helped a co-worker w/a mbr
  10. Maitain eye contact
  11. Recieve a mbr service recommendation
  12. Have a mbr thank you for your assistance
  13. Ask an open ended question
  14. Be positive even when mbr is angry or upset
  15. Said hello w/smile in voice
  16. Maintain a positive attitude
  17. First to greet the mbr
  18. Set up automatic payment for mbr loan
  19. Assisted the mbr w/changing their PIN at ATM
  20. made an insurance referral
  21. Use a feature & benefit statement w/ a mbr
  22. Greeted mbrs w/smile
  23. Set up automatic payments for a VISA
  24. Thank the mbr for stopping by the branch
  25. Give your undivided attention to the mbr to make them feel important