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This bingo card has a free space and 24 words: Asked a SBUX Partner about their favorite drink to make, Asked an Uber driver about their best ride ever!, Validation: I told a student what they were feeling was okay, I used an open ended question (write it):, Call Check: I paused the call to check in "That was a lot, tell me how you are feeling?", I asked a student what they did over break, Tone Matters: I listened and moderated to my tone on the call, Active Listening: I restated what the student explained to me, Asked a SBUX partner about their least favorite drink to make, I referred a student to a campus resource, Talked to a student about the weather in their home state, I asked an Aramark partner where they work, I asked a student if they had any new year resolutions, Affirmed a student; "I believe you can do this!", Validation: I told a student that their feelings were okay, Active Listening: I restated what the student explained to me, I asked a student about which spring class they were excited to take, Recommended iGrad or an iGrad course, I used an open ended question (write it):, Asked an Uber driver how long they have driven, I made a referral to a campus resource, Call Check: I paused a call because the student was stressed "Let's pause; how are you?", Tone Matters: I listened and moderated my tone on a call and Thanked a student for being here; "I am glad you are here; welcome to ASU!".

⚠ This card has duplicate items: I used an open ended question (write it): (2), Active Listening: I restated what the student explained to me (2)

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