Tone Matters:I listened andmoderated tomy tone onthe callI made areferral toa campusresourceI referred astudent toa campusresourceAffirmed astudent; "Ibelieve youcan do this!"Asked anUber driverabout theirbest rideever!I asked astudent aboutwhich springclass they wereexcited to takeCall Check: Ipaused the callto check in"That was a lot,tell me how youare feeling?"ActiveListening: Irestated whatthe studentexplained to meActiveListening: Irestated whatthe studentexplained to meCall Check: Ipaused a callbecause thestudent wasstressed "Let'spause; how areyou?"Validation: Itold a studentthat theirfeelings wereokayValidation: Itold a studentwhat theywere feelingwas okayI asked anAramarkpartnerwhere theyworkI used anopen endedquestion(write it):Asked aSBUX Partnerabout theirfavorite drinkto makeAsked anUber driverhow longthey havedrivenTone Matters:I listened andmoderated mytone on a callI asked astudent whatthey did overbreakThanked a studentfor being here; "Iam glad you arehere; welcome toASU!"Talked to astudent aboutthe weather intheir homestateI used anopen endedquestion(write it):Asked aSBUX partnerabout theirleast favoritedrink to makeI asked astudent if theyhad any newyearresolutionsRecommendediGrad or aniGrad courseTone Matters:I listened andmoderated tomy tone onthe callI made areferral toa campusresourceI referred astudent toa campusresourceAffirmed astudent; "Ibelieve youcan do this!"Asked anUber driverabout theirbest rideever!I asked astudent aboutwhich springclass they wereexcited to takeCall Check: Ipaused the callto check in"That was a lot,tell me how youare feeling?"ActiveListening: Irestated whatthe studentexplained to meActiveListening: Irestated whatthe studentexplained to meCall Check: Ipaused a callbecause thestudent wasstressed "Let'spause; how areyou?"Validation: Itold a studentthat theirfeelings wereokayValidation: Itold a studentwhat theywere feelingwas okayI asked anAramarkpartnerwhere theyworkI used anopen endedquestion(write it):Asked aSBUX Partnerabout theirfavorite drinkto makeAsked anUber driverhow longthey havedrivenTone Matters:I listened andmoderated mytone on a callI asked astudent whatthey did overbreakThanked a studentfor being here; "Iam glad you arehere; welcome toASU!"Talked to astudent aboutthe weather intheir homestateI used anopen endedquestion(write it):Asked aSBUX partnerabout theirleast favoritedrink to makeI asked astudent if theyhad any newyearresolutionsRecommendediGrad or aniGrad course

FASS Corporate Enrollment and Online Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tone Matters: I listened and moderated to my tone on the call
  2. I made a referral to a campus resource
  3. I referred a student to a campus resource
  4. Affirmed a student; "I believe you can do this!"
  5. Asked an Uber driver about their best ride ever!
  6. I asked a student about which spring class they were excited to take
  7. Call Check: I paused the call to check in "That was a lot, tell me how you are feeling?"
  8. Active Listening: I restated what the student explained to me
  9. Active Listening: I restated what the student explained to me
  10. Call Check: I paused a call because the student was stressed "Let's pause; how are you?"
  11. Validation: I told a student that their feelings were okay
  12. Validation: I told a student what they were feeling was okay
  13. I asked an Aramark partner where they work
  14. I used an open ended question (write it):
  15. Asked a SBUX Partner about their favorite drink to make
  16. Asked an Uber driver how long they have driven
  17. Tone Matters: I listened and moderated my tone on a call
  18. I asked a student what they did over break
  19. Thanked a student for being here; "I am glad you are here; welcome to ASU!"
  20. Talked to a student about the weather in their home state
  21. I used an open ended question (write it):
  22. Asked a SBUX partner about their least favorite drink to make
  23. I asked a student if they had any new year resolutions
  24. Recommended iGrad or an iGrad course