Talked to astudent aboutthe weather intheir homestateValidation: Itold a studentthat theirfeelings wereokayTone Matters:I listened andmoderated mytone on a callAsked aSBUX Partnerabout theirfavorite drinkto makeValidation: Itold a studentwhat theywere feelingwas okayI referred astudent toa campusresourceAsked anUber driverhow longthey havedrivenI asked astudent aboutwhich springclass they wereexcited to takeThanked a studentfor being here; "Iam glad you arehere; welcome toASU!"ActiveListening: Irestated whatthe studentexplained to meI made areferral toa campusresourceActiveListening: Irestated whatthe studentexplained to meAsked aSBUX partnerabout theirleast favoritedrink to makeI asked anAramarkpartnerwhere theyworkAffirmed astudent; "Ibelieve youcan do this!"RecommendediGrad or aniGrad courseCall Check: Ipaused the callto check in"That was a lot,tell me how youare feeling?"Asked anUber driverabout theirbest rideever!Call Check: Ipaused a callbecause thestudent wasstressed "Let'spause; how areyou?"I asked astudent whatthey did overbreakI used anopen endedquestion(write it):Tone Matters:I listened andmoderated tomy tone onthe callI asked astudent if theyhad any newyearresolutionsI used anopen endedquestion(write it):Talked to astudent aboutthe weather intheir homestateValidation: Itold a studentthat theirfeelings wereokayTone Matters:I listened andmoderated mytone on a callAsked aSBUX Partnerabout theirfavorite drinkto makeValidation: Itold a studentwhat theywere feelingwas okayI referred astudent toa campusresourceAsked anUber driverhow longthey havedrivenI asked astudent aboutwhich springclass they wereexcited to takeThanked a studentfor being here; "Iam glad you arehere; welcome toASU!"ActiveListening: Irestated whatthe studentexplained to meI made areferral toa campusresourceActiveListening: Irestated whatthe studentexplained to meAsked aSBUX partnerabout theirleast favoritedrink to makeI asked anAramarkpartnerwhere theyworkAffirmed astudent; "Ibelieve youcan do this!"RecommendediGrad or aniGrad courseCall Check: Ipaused the callto check in"That was a lot,tell me how youare feeling?"Asked anUber driverabout theirbest rideever!Call Check: Ipaused a callbecause thestudent wasstressed "Let'spause; how areyou?"I asked astudent whatthey did overbreakI used anopen endedquestion(write it):Tone Matters:I listened andmoderated tomy tone onthe callI asked astudent if theyhad any newyearresolutionsI used anopen endedquestion(write it):

FASS Corporate Enrollment and Online Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talked to a student about the weather in their home state
  2. Validation: I told a student that their feelings were okay
  3. Tone Matters: I listened and moderated my tone on a call
  4. Asked a SBUX Partner about their favorite drink to make
  5. Validation: I told a student what they were feeling was okay
  6. I referred a student to a campus resource
  7. Asked an Uber driver how long they have driven
  8. I asked a student about which spring class they were excited to take
  9. Thanked a student for being here; "I am glad you are here; welcome to ASU!"
  10. Active Listening: I restated what the student explained to me
  11. I made a referral to a campus resource
  12. Active Listening: I restated what the student explained to me
  13. Asked a SBUX partner about their least favorite drink to make
  14. I asked an Aramark partner where they work
  15. Affirmed a student; "I believe you can do this!"
  16. Recommended iGrad or an iGrad course
  17. Call Check: I paused the call to check in "That was a lot, tell me how you are feeling?"
  18. Asked an Uber driver about their best ride ever!
  19. Call Check: I paused a call because the student was stressed "Let's pause; how are you?"
  20. I asked a student what they did over break
  21. I used an open ended question (write it):
  22. Tone Matters: I listened and moderated to my tone on the call
  23. I asked a student if they had any new year resolutions
  24. I used an open ended question (write it):