Tone Matters:I listened andmoderated mytone on a callI asked anAramarkpartnerwhere theyworkI asked astudent whatthey did overbreakCall Check: Ipaused a callbecause thestudent wasstressed "Let'spause; how areyou?"Thanked a studentfor being here; "Iam glad you arehere; welcome toASU!"Asked anUber driverabout theirbest rideever!Talked to astudent aboutthe weather intheir homestateAsked anUber driverhow longthey havedrivenRecommendediGrad or aniGrad courseActiveListening: Irestated whatthe studentexplained to meActiveListening: Irestated whatthe studentexplained to meI referred astudent toa campusresourceI used anopen endedquestion(write it):Tone Matters:I listened andmoderated tomy tone onthe callAffirmed astudent; "Ibelieve youcan do this!"I asked astudent if theyhad any newyearresolutionsValidation: Itold a studentwhat theywere feelingwas okayI made areferral toa campusresourceAsked aSBUX partnerabout theirleast favoritedrink to makeCall Check: Ipaused the callto check in"That was a lot,tell me how youare feeling?"I asked astudent aboutwhich springclass they wereexcited to takeValidation: Itold a studentthat theirfeelings wereokayAsked aSBUX Partnerabout theirfavorite drinkto makeI used anopen endedquestion(write it):Tone Matters:I listened andmoderated mytone on a callI asked anAramarkpartnerwhere theyworkI asked astudent whatthey did overbreakCall Check: Ipaused a callbecause thestudent wasstressed "Let'spause; how areyou?"Thanked a studentfor being here; "Iam glad you arehere; welcome toASU!"Asked anUber driverabout theirbest rideever!Talked to astudent aboutthe weather intheir homestateAsked anUber driverhow longthey havedrivenRecommendediGrad or aniGrad courseActiveListening: Irestated whatthe studentexplained to meActiveListening: Irestated whatthe studentexplained to meI referred astudent toa campusresourceI used anopen endedquestion(write it):Tone Matters:I listened andmoderated tomy tone onthe callAffirmed astudent; "Ibelieve youcan do this!"I asked astudent if theyhad any newyearresolutionsValidation: Itold a studentwhat theywere feelingwas okayI made areferral toa campusresourceAsked aSBUX partnerabout theirleast favoritedrink to makeCall Check: Ipaused the callto check in"That was a lot,tell me how youare feeling?"I asked astudent aboutwhich springclass they wereexcited to takeValidation: Itold a studentthat theirfeelings wereokayAsked aSBUX Partnerabout theirfavorite drinkto makeI used anopen endedquestion(write it):

FASS Corporate Enrollment and Online Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Tone Matters: I listened and moderated my tone on a call
  2. I asked an Aramark partner where they work
  3. I asked a student what they did over break
  4. Call Check: I paused a call because the student was stressed "Let's pause; how are you?"
  5. Thanked a student for being here; "I am glad you are here; welcome to ASU!"
  6. Asked an Uber driver about their best ride ever!
  7. Talked to a student about the weather in their home state
  8. Asked an Uber driver how long they have driven
  9. Recommended iGrad or an iGrad course
  10. Active Listening: I restated what the student explained to me
  11. Active Listening: I restated what the student explained to me
  12. I referred a student to a campus resource
  13. I used an open ended question (write it):
  14. Tone Matters: I listened and moderated to my tone on the call
  15. Affirmed a student; "I believe you can do this!"
  16. I asked a student if they had any new year resolutions
  17. Validation: I told a student what they were feeling was okay
  18. I made a referral to a campus resource
  19. Asked a SBUX partner about their least favorite drink to make
  20. Call Check: I paused the call to check in "That was a lot, tell me how you are feeling?"
  21. I asked a student about which spring class they were excited to take
  22. Validation: I told a student that their feelings were okay
  23. Asked a SBUX Partner about their favorite drink to make
  24. I used an open ended question (write it):