Affirmed astudent; "Ibelieve youcan do this!"ActiveListening: Irestated whatthe studentexplained to meCall Check: Ipaused a callbecause thestudent wasstressed "Let'spause; how areyou?"Validation: Itold a studentwhat theywere feelingwas okayRecommendediGrad or aniGrad courseI used anopen endedquestion(write it):I asked astudent whatthey did overbreakI asked anAramarkpartnerwhere theyworkAsked aSBUX partnerabout theirleast favoritedrink to makeI referred astudent toa campusresourceTone Matters:I listened andmoderated tomy tone onthe callI used anopen endedquestion(write it):I made areferral toa campusresourceAsked anUber driverabout theirbest rideever!Thanked a studentfor being here; "Iam glad you arehere; welcome toASU!"Call Check: Ipaused the callto check in"That was a lot,tell me how youare feeling?"Asked aSBUX Partnerabout theirfavorite drinkto makeAsked anUber driverhow longthey havedrivenTalked to astudent aboutthe weather intheir homestateI asked astudent aboutwhich springclass they wereexcited to takeValidation: Itold a studentthat theirfeelings wereokayI asked astudent if theyhad any newyearresolutionsActiveListening: Irestated whatthe studentexplained to meTone Matters:I listened andmoderated mytone on a callAffirmed astudent; "Ibelieve youcan do this!"ActiveListening: Irestated whatthe studentexplained to meCall Check: Ipaused a callbecause thestudent wasstressed "Let'spause; how areyou?"Validation: Itold a studentwhat theywere feelingwas okayRecommendediGrad or aniGrad courseI used anopen endedquestion(write it):I asked astudent whatthey did overbreakI asked anAramarkpartnerwhere theyworkAsked aSBUX partnerabout theirleast favoritedrink to makeI referred astudent toa campusresourceTone Matters:I listened andmoderated tomy tone onthe callI used anopen endedquestion(write it):I made areferral toa campusresourceAsked anUber driverabout theirbest rideever!Thanked a studentfor being here; "Iam glad you arehere; welcome toASU!"Call Check: Ipaused the callto check in"That was a lot,tell me how youare feeling?"Asked aSBUX Partnerabout theirfavorite drinkto makeAsked anUber driverhow longthey havedrivenTalked to astudent aboutthe weather intheir homestateI asked astudent aboutwhich springclass they wereexcited to takeValidation: Itold a studentthat theirfeelings wereokayI asked astudent if theyhad any newyearresolutionsActiveListening: Irestated whatthe studentexplained to meTone Matters:I listened andmoderated mytone on a call

FASS Corporate Enrollment and Online Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Affirmed a student; "I believe you can do this!"
  2. Active Listening: I restated what the student explained to me
  3. Call Check: I paused a call because the student was stressed "Let's pause; how are you?"
  4. Validation: I told a student what they were feeling was okay
  5. Recommended iGrad or an iGrad course
  6. I used an open ended question (write it):
  7. I asked a student what they did over break
  8. I asked an Aramark partner where they work
  9. Asked a SBUX partner about their least favorite drink to make
  10. I referred a student to a campus resource
  11. Tone Matters: I listened and moderated to my tone on the call
  12. I used an open ended question (write it):
  13. I made a referral to a campus resource
  14. Asked an Uber driver about their best ride ever!
  15. Thanked a student for being here; "I am glad you are here; welcome to ASU!"
  16. Call Check: I paused the call to check in "That was a lot, tell me how you are feeling?"
  17. Asked a SBUX Partner about their favorite drink to make
  18. Asked an Uber driver how long they have driven
  19. Talked to a student about the weather in their home state
  20. I asked a student about which spring class they were excited to take
  21. Validation: I told a student that their feelings were okay
  22. I asked a student if they had any new year resolutions
  23. Active Listening: I restated what the student explained to me
  24. Tone Matters: I listened and moderated my tone on a call