Thanked a studentfor being here; "Iam glad you arehere; welcome toASU!"Call Check: Ipaused a callbecause thestudent wasstressed "Let'spause; how areyou?"Talked to astudent aboutthe weather intheir homestateAsked anUber driverabout theirbest rideever!Validation: Itold a studentthat theirfeelings wereokayI used anopen endedquestion(write it):I asked astudent whatthey did overbreakAsked anUber driverhow longthey havedrivenI asked astudent aboutwhich springclass they wereexcited to takeCall Check: Ipaused the callto check in"That was a lot,tell me how youare feeling?"I referred astudent toa campusresourceI asked anAramarkpartnerwhere theyworkValidation: Itold a studentwhat theywere feelingwas okayI used anopen endedquestion(write it):Tone Matters:I listened andmoderated tomy tone onthe callI made areferral toa campusresourceAffirmed astudent; "Ibelieve youcan do this!"Asked aSBUX Partnerabout theirfavorite drinkto makeActiveListening: Irestated whatthe studentexplained to meActiveListening: Irestated whatthe studentexplained to meI asked astudent if theyhad any newyearresolutionsRecommendediGrad or aniGrad courseTone Matters:I listened andmoderated mytone on a callAsked aSBUX partnerabout theirleast favoritedrink to makeThanked a studentfor being here; "Iam glad you arehere; welcome toASU!"Call Check: Ipaused a callbecause thestudent wasstressed "Let'spause; how areyou?"Talked to astudent aboutthe weather intheir homestateAsked anUber driverabout theirbest rideever!Validation: Itold a studentthat theirfeelings wereokayI used anopen endedquestion(write it):I asked astudent whatthey did overbreakAsked anUber driverhow longthey havedrivenI asked astudent aboutwhich springclass they wereexcited to takeCall Check: Ipaused the callto check in"That was a lot,tell me how youare feeling?"I referred astudent toa campusresourceI asked anAramarkpartnerwhere theyworkValidation: Itold a studentwhat theywere feelingwas okayI used anopen endedquestion(write it):Tone Matters:I listened andmoderated tomy tone onthe callI made areferral toa campusresourceAffirmed astudent; "Ibelieve youcan do this!"Asked aSBUX Partnerabout theirfavorite drinkto makeActiveListening: Irestated whatthe studentexplained to meActiveListening: Irestated whatthe studentexplained to meI asked astudent if theyhad any newyearresolutionsRecommendediGrad or aniGrad courseTone Matters:I listened andmoderated mytone on a callAsked aSBUX partnerabout theirleast favoritedrink to make

FASS Corporate Enrollment and Online Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thanked a student for being here; "I am glad you are here; welcome to ASU!"
  2. Call Check: I paused a call because the student was stressed "Let's pause; how are you?"
  3. Talked to a student about the weather in their home state
  4. Asked an Uber driver about their best ride ever!
  5. Validation: I told a student that their feelings were okay
  6. I used an open ended question (write it):
  7. I asked a student what they did over break
  8. Asked an Uber driver how long they have driven
  9. I asked a student about which spring class they were excited to take
  10. Call Check: I paused the call to check in "That was a lot, tell me how you are feeling?"
  11. I referred a student to a campus resource
  12. I asked an Aramark partner where they work
  13. Validation: I told a student what they were feeling was okay
  14. I used an open ended question (write it):
  15. Tone Matters: I listened and moderated to my tone on the call
  16. I made a referral to a campus resource
  17. Affirmed a student; "I believe you can do this!"
  18. Asked a SBUX Partner about their favorite drink to make
  19. Active Listening: I restated what the student explained to me
  20. Active Listening: I restated what the student explained to me
  21. I asked a student if they had any new year resolutions
  22. Recommended iGrad or an iGrad course
  23. Tone Matters: I listened and moderated my tone on a call
  24. Asked a SBUX partner about their least favorite drink to make