I asked astudent whatthey did overbreakTone Matters:I listened andmoderated mytone on a callCall Check: Ipaused the callto check in"That was a lot,tell me how youare feeling?"Asked aSBUX Partnerabout theirfavorite drinkto makeI used anopen endedquestion(write it):Call Check: Ipaused a callbecause thestudent wasstressed "Let'spause; how areyou?"I made areferral toa campusresourceAffirmed astudent; "Ibelieve youcan do this!"I asked astudent if theyhad any newyearresolutionsRecommendediGrad or aniGrad courseI asked astudent aboutwhich springclass they wereexcited to takeValidation: Itold a studentwhat theywere feelingwas okayI referred astudent toa campusresourceActiveListening: Irestated whatthe studentexplained to meI asked anAramarkpartnerwhere theyworkAsked aSBUX partnerabout theirleast favoritedrink to makeAsked anUber driverabout theirbest rideever!I used anopen endedquestion(write it):Talked to astudent aboutthe weather intheir homestateTone Matters:I listened andmoderated tomy tone onthe callThanked a studentfor being here; "Iam glad you arehere; welcome toASU!"Validation: Itold a studentthat theirfeelings wereokayAsked anUber driverhow longthey havedrivenActiveListening: Irestated whatthe studentexplained to meI asked astudent whatthey did overbreakTone Matters:I listened andmoderated mytone on a callCall Check: Ipaused the callto check in"That was a lot,tell me how youare feeling?"Asked aSBUX Partnerabout theirfavorite drinkto makeI used anopen endedquestion(write it):Call Check: Ipaused a callbecause thestudent wasstressed "Let'spause; how areyou?"I made areferral toa campusresourceAffirmed astudent; "Ibelieve youcan do this!"I asked astudent if theyhad any newyearresolutionsRecommendediGrad or aniGrad courseI asked astudent aboutwhich springclass they wereexcited to takeValidation: Itold a studentwhat theywere feelingwas okayI referred astudent toa campusresourceActiveListening: Irestated whatthe studentexplained to meI asked anAramarkpartnerwhere theyworkAsked aSBUX partnerabout theirleast favoritedrink to makeAsked anUber driverabout theirbest rideever!I used anopen endedquestion(write it):Talked to astudent aboutthe weather intheir homestateTone Matters:I listened andmoderated tomy tone onthe callThanked a studentfor being here; "Iam glad you arehere; welcome toASU!"Validation: Itold a studentthat theirfeelings wereokayAsked anUber driverhow longthey havedrivenActiveListening: Irestated whatthe studentexplained to me

FASS Corporate Enrollment and Online Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I asked a student what they did over break
  2. Tone Matters: I listened and moderated my tone on a call
  3. Call Check: I paused the call to check in "That was a lot, tell me how you are feeling?"
  4. Asked a SBUX Partner about their favorite drink to make
  5. I used an open ended question (write it):
  6. Call Check: I paused a call because the student was stressed "Let's pause; how are you?"
  7. I made a referral to a campus resource
  8. Affirmed a student; "I believe you can do this!"
  9. I asked a student if they had any new year resolutions
  10. Recommended iGrad or an iGrad course
  11. I asked a student about which spring class they were excited to take
  12. Validation: I told a student what they were feeling was okay
  13. I referred a student to a campus resource
  14. Active Listening: I restated what the student explained to me
  15. I asked an Aramark partner where they work
  16. Asked a SBUX partner about their least favorite drink to make
  17. Asked an Uber driver about their best ride ever!
  18. I used an open ended question (write it):
  19. Talked to a student about the weather in their home state
  20. Tone Matters: I listened and moderated to my tone on the call
  21. Thanked a student for being here; "I am glad you are here; welcome to ASU!"
  22. Validation: I told a student that their feelings were okay
  23. Asked an Uber driver how long they have driven
  24. Active Listening: I restated what the student explained to me