Asked anUber driverabout theirbest rideever!ActiveListening: Irestated whatthe studentexplained to meI asked astudent whatthey did overbreakThanked a studentfor being here; "Iam glad you arehere; welcome toASU!"I asked anAramarkpartnerwhere theyworkI asked astudent if theyhad any newyearresolutionsCall Check: Ipaused a callbecause thestudent wasstressed "Let'spause; how areyou?"RecommendediGrad or aniGrad courseI referred astudent toa campusresourceTone Matters:I listened andmoderated tomy tone onthe callI made areferral toa campusresourceI asked astudent aboutwhich springclass they wereexcited to takeValidation: Itold a studentthat theirfeelings wereokayAsked aSBUX Partnerabout theirfavorite drinkto makeTalked to astudent aboutthe weather intheir homestateAsked aSBUX partnerabout theirleast favoritedrink to makeActiveListening: Irestated whatthe studentexplained to meI used anopen endedquestion(write it):Affirmed astudent; "Ibelieve youcan do this!"Tone Matters:I listened andmoderated mytone on a callAsked anUber driverhow longthey havedrivenValidation: Itold a studentwhat theywere feelingwas okayI used anopen endedquestion(write it):Call Check: Ipaused the callto check in"That was a lot,tell me how youare feeling?"Asked anUber driverabout theirbest rideever!ActiveListening: Irestated whatthe studentexplained to meI asked astudent whatthey did overbreakThanked a studentfor being here; "Iam glad you arehere; welcome toASU!"I asked anAramarkpartnerwhere theyworkI asked astudent if theyhad any newyearresolutionsCall Check: Ipaused a callbecause thestudent wasstressed "Let'spause; how areyou?"RecommendediGrad or aniGrad courseI referred astudent toa campusresourceTone Matters:I listened andmoderated tomy tone onthe callI made areferral toa campusresourceI asked astudent aboutwhich springclass they wereexcited to takeValidation: Itold a studentthat theirfeelings wereokayAsked aSBUX Partnerabout theirfavorite drinkto makeTalked to astudent aboutthe weather intheir homestateAsked aSBUX partnerabout theirleast favoritedrink to makeActiveListening: Irestated whatthe studentexplained to meI used anopen endedquestion(write it):Affirmed astudent; "Ibelieve youcan do this!"Tone Matters:I listened andmoderated mytone on a callAsked anUber driverhow longthey havedrivenValidation: Itold a studentwhat theywere feelingwas okayI used anopen endedquestion(write it):Call Check: Ipaused the callto check in"That was a lot,tell me how youare feeling?"

FASS Corporate Enrollment and Online Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asked an Uber driver about their best ride ever!
  2. Active Listening: I restated what the student explained to me
  3. I asked a student what they did over break
  4. Thanked a student for being here; "I am glad you are here; welcome to ASU!"
  5. I asked an Aramark partner where they work
  6. I asked a student if they had any new year resolutions
  7. Call Check: I paused a call because the student was stressed "Let's pause; how are you?"
  8. Recommended iGrad or an iGrad course
  9. I referred a student to a campus resource
  10. Tone Matters: I listened and moderated to my tone on the call
  11. I made a referral to a campus resource
  12. I asked a student about which spring class they were excited to take
  13. Validation: I told a student that their feelings were okay
  14. Asked a SBUX Partner about their favorite drink to make
  15. Talked to a student about the weather in their home state
  16. Asked a SBUX partner about their least favorite drink to make
  17. Active Listening: I restated what the student explained to me
  18. I used an open ended question (write it):
  19. Affirmed a student; "I believe you can do this!"
  20. Tone Matters: I listened and moderated my tone on a call
  21. Asked an Uber driver how long they have driven
  22. Validation: I told a student what they were feeling was okay
  23. I used an open ended question (write it):
  24. Call Check: I paused the call to check in "That was a lot, tell me how you are feeling?"