ActiveListening: Irestated whatthe studentexplained to meCall Check: Ipaused the callto check in"That was a lot,tell me how youare feeling?"Thanked a studentfor being here; "Iam glad you arehere; welcome toASU!"ActiveListening: Irestated whatthe studentexplained to meI used anopen endedquestion(write it):I made areferral toa campusresourceTone Matters:I listened andmoderated mytone on a callAffirmed astudent; "Ibelieve youcan do this!"Asked anUber driverhow longthey havedrivenRecommendediGrad or aniGrad courseI asked astudent aboutwhich springclass they wereexcited to takeI asked astudent if theyhad any newyearresolutionsTone Matters:I listened andmoderated tomy tone onthe callCall Check: Ipaused a callbecause thestudent wasstressed "Let'spause; how areyou?"I asked astudent whatthey did overbreakI used anopen endedquestion(write it):Talked to astudent aboutthe weather intheir homestateValidation: Itold a studentwhat theywere feelingwas okayI referred astudent toa campusresourceI asked anAramarkpartnerwhere theyworkValidation: Itold a studentthat theirfeelings wereokayAsked anUber driverabout theirbest rideever!Asked aSBUX partnerabout theirleast favoritedrink to makeAsked aSBUX Partnerabout theirfavorite drinkto makeActiveListening: Irestated whatthe studentexplained to meCall Check: Ipaused the callto check in"That was a lot,tell me how youare feeling?"Thanked a studentfor being here; "Iam glad you arehere; welcome toASU!"ActiveListening: Irestated whatthe studentexplained to meI used anopen endedquestion(write it):I made areferral toa campusresourceTone Matters:I listened andmoderated mytone on a callAffirmed astudent; "Ibelieve youcan do this!"Asked anUber driverhow longthey havedrivenRecommendediGrad or aniGrad courseI asked astudent aboutwhich springclass they wereexcited to takeI asked astudent if theyhad any newyearresolutionsTone Matters:I listened andmoderated tomy tone onthe callCall Check: Ipaused a callbecause thestudent wasstressed "Let'spause; how areyou?"I asked astudent whatthey did overbreakI used anopen endedquestion(write it):Talked to astudent aboutthe weather intheir homestateValidation: Itold a studentwhat theywere feelingwas okayI referred astudent toa campusresourceI asked anAramarkpartnerwhere theyworkValidation: Itold a studentthat theirfeelings wereokayAsked anUber driverabout theirbest rideever!Asked aSBUX partnerabout theirleast favoritedrink to makeAsked aSBUX Partnerabout theirfavorite drinkto make

FASS Corporate Enrollment and Online Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Active Listening: I restated what the student explained to me
  2. Call Check: I paused the call to check in "That was a lot, tell me how you are feeling?"
  3. Thanked a student for being here; "I am glad you are here; welcome to ASU!"
  4. Active Listening: I restated what the student explained to me
  5. I used an open ended question (write it):
  6. I made a referral to a campus resource
  7. Tone Matters: I listened and moderated my tone on a call
  8. Affirmed a student; "I believe you can do this!"
  9. Asked an Uber driver how long they have driven
  10. Recommended iGrad or an iGrad course
  11. I asked a student about which spring class they were excited to take
  12. I asked a student if they had any new year resolutions
  13. Tone Matters: I listened and moderated to my tone on the call
  14. Call Check: I paused a call because the student was stressed "Let's pause; how are you?"
  15. I asked a student what they did over break
  16. I used an open ended question (write it):
  17. Talked to a student about the weather in their home state
  18. Validation: I told a student what they were feeling was okay
  19. I referred a student to a campus resource
  20. I asked an Aramark partner where they work
  21. Validation: I told a student that their feelings were okay
  22. Asked an Uber driver about their best ride ever!
  23. Asked a SBUX partner about their least favorite drink to make
  24. Asked a SBUX Partner about their favorite drink to make