Appeals Bingo

Appeals Bingo Card
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This bingo card has 7 images, a free space and 24 words: Made a Pharmacy call (has to be correct next step), Closed out a request as Approved, Grouped a call with 2 requests, Read through a determination letter that has more than 6 pages, Worked a request initiated by a CVS pharmacy, Worked a request for a Caremark plan, Made 15 total calls, Created 10 appeals, Made a Plan call (has to be correct next step), Worked a request accessed by a provider's office, Created an appeal with a Call-In Form, Made a Prescriber call (has to be correct next step), Took 5 ‘unassigned appeal’ items, Rescued a request for Incorrect Provider Fax, Rescued a request for White Glove Service, Worked a request with 3 or more duplicates, Created an appeal for a Medicare plan, Archive a request as ‘Therapy Changed’, Worked a request initiated by a Walmart pharmacy, Worked a request accessed by a Provider’s office, Left a PHI-safe voicemail, Created an appeal that requires a LOC, Made 8 total calls and Created 20 appeals.

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