Made 8totalcallsWorked arequestaccessed bya provider'soffice Took 5‘unassignedappeal’itemsRead through adeterminationletter that hasmore than 6pagesCreated anappealwith a Call-In FormCreated anappeal fora MedicareplanCreated10appealsClosedout arequest asApprovedCreated20appealsArchive arequest as‘TherapyChanged’Made aPrescribercall (has tobe correctnext step)Rescued arequest forWhite GloveServiceWorked arequest with3 or moreduplicatesLeft aPHI-safevoicemailRescued arequest forIncorrectProvider FaxCreated anappeal thatrequires aLOCMade a Plancall (has tobe correctnext step)Worked arequest fora CaremarkplanMade15 totalcallsMade aPharmacycall (has tobe correctnext step)Worked arequestinitiated by aCVSpharmacyWorked arequestinitiated by aWalmartpharmacyWorked arequestaccessed bya Provider’sofficeGroupeda call with2 requestsMade 8totalcallsWorked arequestaccessed bya provider'sofficeTook 5‘unassignedappeal’itemsRead through adeterminationletter that hasmore than 6pagesCreated anappealwith a Call-In FormCreated anappeal fora MedicareplanCreated10appealsClosedout arequest asApprovedCreated20appealsArchive arequest as‘TherapyChanged’Made aPrescribercall (has tobe correctnext step)Rescued arequest forWhite GloveServiceWorked arequest with3 or moreduplicatesLeft aPHI-safevoicemailRescued arequest forIncorrectProvider FaxCreated anappeal thatrequires aLOCMade a Plancall (has tobe correctnext step)Worked arequest fora CaremarkplanMade15 totalcallsMade aPharmacycall (has tobe correctnext step)Worked arequestinitiated by aCVSpharmacyWorked arequestinitiated by aWalmartpharmacyWorked arequestaccessed bya Provider’sofficeGroupeda call with2 requests

Appeals Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made 8 total calls
  2. Worked a request accessed by a provider's office
  3. Took 5 ‘unassigned appeal’ items
  4. Read through a determination letter that has more than 6 pages
  5. Created an appeal with a Call-In Form
  6. Created an appeal for a Medicare plan
  7. Created 10 appeals
  8. Closed out a request as Approved
  9. Created 20 appeals
  10. Archive a request as ‘Therapy Changed’
  11. Made a Prescriber call (has to be correct next step)
  12. Rescued a request for White Glove Service
  13. Worked a request with 3 or more duplicates
  14. Left a PHI-safe voicemail
  15. Rescued a request for Incorrect Provider Fax
  16. Created an appeal that requires a LOC
  17. Made a Plan call (has to be correct next step)
  18. Worked a request for a Caremark plan
  19. Made 15 total calls
  20. Made a Pharmacy call (has to be correct next step)
  21. Worked a request initiated by a CVS pharmacy
  22. Worked a request initiated by a Walmart pharmacy
  23. Worked a request accessed by a Provider’s office
  24. Grouped a call with 2 requests