Created anappeal thatrequires aLOCWorked arequestaccessed bya provider'sofficeMade aPrescribercall (has tobe correctnext step)Worked arequest with3 or moreduplicatesWorked arequestinitiated by aWalmartpharmacyTook 5‘unassignedappeal’itemsMade aPharmacycall (has tobe correctnext step)Created10appealsRead through adeterminationletter that hasmore than 6pagesCreated20appealsWorked arequest fora CaremarkplanCreated anappeal fora MedicareplanWorked arequestaccessed bya Provider’sofficeLeft aPHI-safevoicemailCreated anappealwith a Call-In FormRescued arequest forWhite GloveServiceMade 8totalcallsRescued arequest forIncorrectProvider FaxMade a Plancall (has tobe correctnext step)Archive arequest as‘TherapyChanged’Worked arequestinitiated by aCVSpharmacyClosedout arequest asApprovedGroupeda call with2 requestsMade15 totalcallsCreated anappeal thatrequires aLOCWorked arequestaccessed bya provider'sofficeMade aPrescribercall (has tobe correctnext step)Worked arequest with3 or moreduplicatesWorked arequestinitiated by aWalmartpharmacyTook 5‘unassignedappeal’itemsMade aPharmacycall (has tobe correctnext step)Created10appealsRead through adeterminationletter that hasmore than 6pagesCreated20appealsWorked arequest fora CaremarkplanCreated anappeal fora MedicareplanWorked arequestaccessed bya Provider’sofficeLeft aPHI-safevoicemailCreated anappealwith a Call-In FormRescued arequest forWhite GloveServiceMade 8totalcallsRescued arequest forIncorrectProvider FaxMade a Plancall (has tobe correctnext step)Archive arequest as‘TherapyChanged’Worked arequestinitiated by aCVSpharmacyClosedout arequest asApprovedGroupeda call with2 requestsMade15 totalcalls

Appeals Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Created an appeal that requires a LOC
  2. Worked a request accessed by a provider's office
  3. Made a Prescriber call (has to be correct next step)
  4. Worked a request with 3 or more duplicates
  5. Worked a request initiated by a Walmart pharmacy
  6. Took 5 ‘unassigned appeal’ items
  7. Made a Pharmacy call (has to be correct next step)
  8. Created 10 appeals
  9. Read through a determination letter that has more than 6 pages
  10. Created 20 appeals
  11. Worked a request for a Caremark plan
  12. Created an appeal for a Medicare plan
  13. Worked a request accessed by a Provider’s office
  14. Left a PHI-safe voicemail
  15. Created an appeal with a Call-In Form
  16. Rescued a request for White Glove Service
  17. Made 8 total calls
  18. Rescued a request for Incorrect Provider Fax
  19. Made a Plan call (has to be correct next step)
  20. Archive a request as ‘Therapy Changed’
  21. Worked a request initiated by a CVS pharmacy
  22. Closed out a request as Approved
  23. Grouped a call with 2 requests
  24. Made 15 total calls