Created10appealsRead through adeterminationletter that hasmore than 6pagesGroupeda call with2 requestsArchive arequest as‘TherapyChanged’Made aPrescribercall (has tobe correctnext step)Worked arequestinitiated by aCVSpharmacyCreated20appealsCreated anappeal thatrequires aLOCLeft aPHI-safevoicemailMade aPharmacycall (has tobe correctnext step)Worked arequestaccessed bya Provider’sofficeRescued arequest forWhite GloveServiceClosedout arequest asApprovedWorked arequest with3 or moreduplicatesWorked arequestinitiated by aWalmartpharmacyRescued arequest forIncorrectProvider FaxMade 8totalcallsWorked arequestaccessed bya provider'sofficeMade15 totalcallsTook 5‘unassignedappeal’itemsCreated anappeal fora MedicareplanWorked arequest fora CaremarkplanMade a Plancall (has tobe correctnext step)Created anappealwith a Call-In FormCreated10appealsRead through adeterminationletter that hasmore than 6pagesGroupeda call with2 requestsArchive arequest as‘TherapyChanged’Made aPrescribercall (has tobe correctnext step)Worked arequestinitiated by aCVSpharmacyCreated20appealsCreated anappeal thatrequires aLOCLeft aPHI-safevoicemailMade aPharmacycall (has tobe correctnext step)Worked arequestaccessed bya Provider’sofficeRescued arequest forWhite GloveServiceClosedout arequest asApprovedWorked arequest with3 or moreduplicatesWorked arequestinitiated by aWalmartpharmacyRescued arequest forIncorrectProvider FaxMade 8totalcallsWorked arequestaccessed bya provider'sofficeMade15 totalcallsTook 5‘unassignedappeal’itemsCreated anappeal fora MedicareplanWorked arequest fora CaremarkplanMade a Plancall (has tobe correctnext step)Created anappealwith a Call-In Form

Appeals Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Created 10 appeals
  2. Read through a determination letter that has more than 6 pages
  3. Grouped a call with 2 requests
  4. Archive a request as ‘Therapy Changed’
  5. Made a Prescriber call (has to be correct next step)
  6. Worked a request initiated by a CVS pharmacy
  7. Created 20 appeals
  8. Created an appeal that requires a LOC
  9. Left a PHI-safe voicemail
  10. Made a Pharmacy call (has to be correct next step)
  11. Worked a request accessed by a Provider’s office
  12. Rescued a request for White Glove Service
  13. Closed out a request as Approved
  14. Worked a request with 3 or more duplicates
  15. Worked a request initiated by a Walmart pharmacy
  16. Rescued a request for Incorrect Provider Fax
  17. Made 8 total calls
  18. Worked a request accessed by a provider's office
  19. Made 15 total calls
  20. Took 5 ‘unassigned appeal’ items
  21. Created an appeal for a Medicare plan
  22. Worked a request for a Caremark plan
  23. Made a Plan call (has to be correct next step)
  24. Created an appeal with a Call-In Form