Worked arequest with3 or moreduplicatesArchive arequest as‘TherapyChanged’ Created10appealsCreated anappeal fora MedicareplanClosedout arequest asApprovedRead through adeterminationletter that hasmore than 6pagesMade aPrescribercall (has tobe correctnext step)Took 5‘unassignedappeal’itemsCreated anappeal thatrequires aLOCLeft aPHI-safevoicemailWorked arequestaccessed bya provider'sofficeGroupeda call with2 requestsMade a Plancall (has tobe correctnext step)Created20appealsWorked arequestinitiated by aCVSpharmacyRescued arequest forWhite GloveServiceMade 8totalcallsWorked arequest fora CaremarkplanWorked arequestaccessed bya Provider’sofficeCreated anappealwith a Call-In FormMade15 totalcallsMade aPharmacycall (has tobe correctnext step)Rescued arequest forIncorrectProvider FaxWorked arequestinitiated by aWalmartpharmacyWorked arequest with3 or moreduplicatesArchive arequest as‘TherapyChanged’Created10appealsCreated anappeal fora MedicareplanClosedout arequest asApprovedRead through adeterminationletter that hasmore than 6pagesMade aPrescribercall (has tobe correctnext step)Took 5‘unassignedappeal’itemsCreated anappeal thatrequires aLOCLeft aPHI-safevoicemailWorked arequestaccessed bya provider'sofficeGroupeda call with2 requestsMade a Plancall (has tobe correctnext step)Created20appealsWorked arequestinitiated by aCVSpharmacyRescued arequest forWhite GloveServiceMade 8totalcallsWorked arequest fora CaremarkplanWorked arequestaccessed bya Provider’sofficeCreated anappealwith a Call-In FormMade15 totalcallsMade aPharmacycall (has tobe correctnext step)Rescued arequest forIncorrectProvider FaxWorked arequestinitiated by aWalmartpharmacy

Appeals Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked a request with 3 or more duplicates
  2. Archive a request as ‘Therapy Changed’
  3. Created 10 appeals
  4. Created an appeal for a Medicare plan
  5. Closed out a request as Approved
  6. Read through a determination letter that has more than 6 pages
  7. Made a Prescriber call (has to be correct next step)
  8. Took 5 ‘unassigned appeal’ items
  9. Created an appeal that requires a LOC
  10. Left a PHI-safe voicemail
  11. Worked a request accessed by a provider's office
  12. Grouped a call with 2 requests
  13. Made a Plan call (has to be correct next step)
  14. Created 20 appeals
  15. Worked a request initiated by a CVS pharmacy
  16. Rescued a request for White Glove Service
  17. Made 8 total calls
  18. Worked a request for a Caremark plan
  19. Worked a request accessed by a Provider’s office
  20. Created an appeal with a Call-In Form
  21. Made 15 total calls
  22. Made a Pharmacy call (has to be correct next step)
  23. Rescued a request for Incorrect Provider Fax
  24. Worked a request initiated by a Walmart pharmacy