Archive arequest as‘TherapyChanged’Worked arequestaccessed bya provider'sofficeGroupeda call with2 requests Created10appealsWorked arequestaccessed bya Provider’sofficeRescued arequest forWhite GloveServiceCreated anappeal thatrequires aLOCMade aPrescribercall (has tobe correctnext step)Rescued arequest forIncorrectProvider FaxLeft aPHI-safevoicemailWorked arequestinitiated by aCVSpharmacyRead through adeterminationletter that hasmore than 6pagesWorked arequestinitiated by aWalmartpharmacyCreated20appealsClosedout arequest asApprovedWorked arequest fora CaremarkplanMade a Plancall (has tobe correctnext step)Created anappeal fora MedicareplanMade 8totalcallsWorked arequest with3 or moreduplicatesMade aPharmacycall (has tobe correctnext step)Made15 totalcallsTook 5‘unassignedappeal’itemsCreated anappealwith a Call-In FormArchive arequest as‘TherapyChanged’Worked arequestaccessed bya provider'sofficeGroupeda call with2 requestsCreated10appealsWorked arequestaccessed bya Provider’sofficeRescued arequest forWhite GloveServiceCreated anappeal thatrequires aLOCMade aPrescribercall (has tobe correctnext step)Rescued arequest forIncorrectProvider FaxLeft aPHI-safevoicemailWorked arequestinitiated by aCVSpharmacyRead through adeterminationletter that hasmore than 6pagesWorked arequestinitiated by aWalmartpharmacyCreated20appealsClosedout arequest asApprovedWorked arequest fora CaremarkplanMade a Plancall (has tobe correctnext step)Created anappeal fora MedicareplanMade 8totalcallsWorked arequest with3 or moreduplicatesMade aPharmacycall (has tobe correctnext step)Made15 totalcallsTook 5‘unassignedappeal’itemsCreated anappealwith a Call-In Form

Appeals Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Archive a request as ‘Therapy Changed’
  2. Worked a request accessed by a provider's office
  3. Grouped a call with 2 requests
  4. Created 10 appeals
  5. Worked a request accessed by a Provider’s office
  6. Rescued a request for White Glove Service
  7. Created an appeal that requires a LOC
  8. Made a Prescriber call (has to be correct next step)
  9. Rescued a request for Incorrect Provider Fax
  10. Left a PHI-safe voicemail
  11. Worked a request initiated by a CVS pharmacy
  12. Read through a determination letter that has more than 6 pages
  13. Worked a request initiated by a Walmart pharmacy
  14. Created 20 appeals
  15. Closed out a request as Approved
  16. Worked a request for a Caremark plan
  17. Made a Plan call (has to be correct next step)
  18. Created an appeal for a Medicare plan
  19. Made 8 total calls
  20. Worked a request with 3 or more duplicates
  21. Made a Pharmacy call (has to be correct next step)
  22. Made 15 total calls
  23. Took 5 ‘unassigned appeal’ items
  24. Created an appeal with a Call-In Form