Archive arequest as‘TherapyChanged’ Read through adeterminationletter that hasmore than 6pagesRescued arequest forIncorrectProvider FaxMade aPharmacycall (has tobe correctnext step)Created20appealsMade 8totalcallsRescued arequest forWhite GloveServiceMade15 totalcallsCreated anappeal fora MedicareplanWorked arequestinitiated by aWalmartpharmacyWorked arequest fora CaremarkplanCreated anappeal thatrequires aLOCLeft aPHI-safevoicemailGroupeda call with2 requestsWorked arequest with3 or moreduplicatesWorked arequestaccessed bya provider'sofficeCreated anappealwith a Call-In FormTook 5‘unassignedappeal’itemsMade a Plancall (has tobe correctnext step)Closedout arequest asApprovedWorked arequestinitiated by aCVSpharmacyWorked arequestaccessed bya Provider’sofficeCreated10appealsMade aPrescribercall (has tobe correctnext step)Archive arequest as‘TherapyChanged’Read through adeterminationletter that hasmore than 6pagesRescued arequest forIncorrectProvider FaxMade aPharmacycall (has tobe correctnext step)Created20appealsMade 8totalcallsRescued arequest forWhite GloveServiceMade15 totalcallsCreated anappeal fora MedicareplanWorked arequestinitiated by aWalmartpharmacyWorked arequest fora CaremarkplanCreated anappeal thatrequires aLOCLeft aPHI-safevoicemailGroupeda call with2 requestsWorked arequest with3 or moreduplicatesWorked arequestaccessed bya provider'sofficeCreated anappealwith a Call-In FormTook 5‘unassignedappeal’itemsMade a Plancall (has tobe correctnext step)Closedout arequest asApprovedWorked arequestinitiated by aCVSpharmacyWorked arequestaccessed bya Provider’sofficeCreated10appealsMade aPrescribercall (has tobe correctnext step)

Appeals Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Archive a request as ‘Therapy Changed’
  2. Read through a determination letter that has more than 6 pages
  3. Rescued a request for Incorrect Provider Fax
  4. Made a Pharmacy call (has to be correct next step)
  5. Created 20 appeals
  6. Made 8 total calls
  7. Rescued a request for White Glove Service
  8. Made 15 total calls
  9. Created an appeal for a Medicare plan
  10. Worked a request initiated by a Walmart pharmacy
  11. Worked a request for a Caremark plan
  12. Created an appeal that requires a LOC
  13. Left a PHI-safe voicemail
  14. Grouped a call with 2 requests
  15. Worked a request with 3 or more duplicates
  16. Worked a request accessed by a provider's office
  17. Created an appeal with a Call-In Form
  18. Took 5 ‘unassigned appeal’ items
  19. Made a Plan call (has to be correct next step)
  20. Closed out a request as Approved
  21. Worked a request initiated by a CVS pharmacy
  22. Worked a request accessed by a Provider’s office
  23. Created 10 appeals
  24. Made a Prescriber call (has to be correct next step)