Worked arequest with3 or moreduplicatesMade 8totalcalls Created anappealwith a Call-In FormCreated anappeal thatrequires aLOCArchive arequest as‘TherapyChanged’Created20appealsCreated anappeal fora MedicareplanGroupeda call with2 requestsLeft aPHI-safevoicemailCreated10appealsMade aPrescribercall (has tobe correctnext step)Worked arequestinitiated by aWalmartpharmacyWorked arequestaccessed bya Provider’sofficeMade15 totalcallsMade aPharmacycall (has tobe correctnext step)Worked arequestinitiated by aCVSpharmacyMade a Plancall (has tobe correctnext step)Rescued arequest forIncorrectProvider FaxWorked arequestaccessed bya provider'sofficeWorked arequest fora CaremarkplanTook 5‘unassignedappeal’itemsClosedout arequest asApprovedRead through adeterminationletter that hasmore than 6pagesRescued arequest forWhite GloveServiceWorked arequest with3 or moreduplicatesMade 8totalcallsCreated anappealwith a Call-In FormCreated anappeal thatrequires aLOCArchive arequest as‘TherapyChanged’Created20appealsCreated anappeal fora MedicareplanGroupeda call with2 requestsLeft aPHI-safevoicemailCreated10appealsMade aPrescribercall (has tobe correctnext step)Worked arequestinitiated by aWalmartpharmacyWorked arequestaccessed bya Provider’sofficeMade15 totalcallsMade aPharmacycall (has tobe correctnext step)Worked arequestinitiated by aCVSpharmacyMade a Plancall (has tobe correctnext step)Rescued arequest forIncorrectProvider FaxWorked arequestaccessed bya provider'sofficeWorked arequest fora CaremarkplanTook 5‘unassignedappeal’itemsClosedout arequest asApprovedRead through adeterminationletter that hasmore than 6pagesRescued arequest forWhite GloveService

Appeals Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked a request with 3 or more duplicates
  2. Made 8 total calls
  3. Created an appeal with a Call-In Form
  4. Created an appeal that requires a LOC
  5. Archive a request as ‘Therapy Changed’
  6. Created 20 appeals
  7. Created an appeal for a Medicare plan
  8. Grouped a call with 2 requests
  9. Left a PHI-safe voicemail
  10. Created 10 appeals
  11. Made a Prescriber call (has to be correct next step)
  12. Worked a request initiated by a Walmart pharmacy
  13. Worked a request accessed by a Provider’s office
  14. Made 15 total calls
  15. Made a Pharmacy call (has to be correct next step)
  16. Worked a request initiated by a CVS pharmacy
  17. Made a Plan call (has to be correct next step)
  18. Rescued a request for Incorrect Provider Fax
  19. Worked a request accessed by a provider's office
  20. Worked a request for a Caremark plan
  21. Took 5 ‘unassigned appeal’ items
  22. Closed out a request as Approved
  23. Read through a determination letter that has more than 6 pages
  24. Rescued a request for White Glove Service