Made 8totalcallsWorked arequestinitiated by aWalmartpharmacy Created anappeal thatrequires aLOCClosedout arequest asApprovedWorked arequestinitiated by aCVSpharmacyMade15 totalcallsGroupeda call with2 requestsMade aPrescribercall (has tobe correctnext step)Read through adeterminationletter that hasmore than 6pagesWorked arequestaccessed bya provider'sofficeArchive arequest as‘TherapyChanged’Made aPharmacycall (has tobe correctnext step)Took 5‘unassignedappeal’itemsCreated anappeal fora MedicareplanWorked arequestaccessed bya Provider’sofficeRescued arequest forWhite GloveServiceWorked arequest with3 or moreduplicatesLeft aPHI-safevoicemailCreated anappealwith a Call-In FormMade a Plancall (has tobe correctnext step)Worked arequest fora CaremarkplanCreated20appealsRescued arequest forIncorrectProvider FaxCreated10appealsMade 8totalcallsWorked arequestinitiated by aWalmartpharmacyCreated anappeal thatrequires aLOCClosedout arequest asApprovedWorked arequestinitiated by aCVSpharmacyMade15 totalcallsGroupeda call with2 requestsMade aPrescribercall (has tobe correctnext step)Read through adeterminationletter that hasmore than 6pagesWorked arequestaccessed bya provider'sofficeArchive arequest as‘TherapyChanged’Made aPharmacycall (has tobe correctnext step)Took 5‘unassignedappeal’itemsCreated anappeal fora MedicareplanWorked arequestaccessed bya Provider’sofficeRescued arequest forWhite GloveServiceWorked arequest with3 or moreduplicatesLeft aPHI-safevoicemailCreated anappealwith a Call-In FormMade a Plancall (has tobe correctnext step)Worked arequest fora CaremarkplanCreated20appealsRescued arequest forIncorrectProvider FaxCreated10appeals

Appeals Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made 8 total calls
  2. Worked a request initiated by a Walmart pharmacy
  3. Created an appeal that requires a LOC
  4. Closed out a request as Approved
  5. Worked a request initiated by a CVS pharmacy
  6. Made 15 total calls
  7. Grouped a call with 2 requests
  8. Made a Prescriber call (has to be correct next step)
  9. Read through a determination letter that has more than 6 pages
  10. Worked a request accessed by a provider's office
  11. Archive a request as ‘Therapy Changed’
  12. Made a Pharmacy call (has to be correct next step)
  13. Took 5 ‘unassigned appeal’ items
  14. Created an appeal for a Medicare plan
  15. Worked a request accessed by a Provider’s office
  16. Rescued a request for White Glove Service
  17. Worked a request with 3 or more duplicates
  18. Left a PHI-safe voicemail
  19. Created an appeal with a Call-In Form
  20. Made a Plan call (has to be correct next step)
  21. Worked a request for a Caremark plan
  22. Created 20 appeals
  23. Rescued a request for Incorrect Provider Fax
  24. Created 10 appeals