Created anappeal fora MedicareplanMade aPharmacycall (has tobe correctnext step)Worked arequest with3 or moreduplicatesCreated20appealsLeft aPHI-safevoicemailMade 8totalcallsGroupeda call with2 requestsWorked arequest fora CaremarkplanWorked arequestaccessed bya provider'sofficeMade15 totalcallsCreated10appealsClosedout arequest asApprovedCreated anappealwith a Call-In FormRescued arequest forIncorrectProvider FaxRescued arequest forWhite GloveServiceWorked arequestaccessed bya Provider’sofficeMade a Plancall (has tobe correctnext step)Worked arequestinitiated by aWalmartpharmacyWorked arequestinitiated by aCVSpharmacyRead through adeterminationletter that hasmore than 6pagesMade aPrescribercall (has tobe correctnext step)Took 5‘unassignedappeal’itemsCreated anappeal thatrequires aLOCArchive arequest as‘TherapyChanged’Created anappeal fora MedicareplanMade aPharmacycall (has tobe correctnext step)Worked arequest with3 or moreduplicatesCreated20appealsLeft aPHI-safevoicemailMade 8totalcallsGroupeda call with2 requestsWorked arequest fora CaremarkplanWorked arequestaccessed bya provider'sofficeMade15 totalcallsCreated10appealsClosedout arequest asApprovedCreated anappealwith a Call-In FormRescued arequest forIncorrectProvider FaxRescued arequest forWhite GloveServiceWorked arequestaccessed bya Provider’sofficeMade a Plancall (has tobe correctnext step)Worked arequestinitiated by aWalmartpharmacyWorked arequestinitiated by aCVSpharmacyRead through adeterminationletter that hasmore than 6pagesMade aPrescribercall (has tobe correctnext step)Took 5‘unassignedappeal’itemsCreated anappeal thatrequires aLOCArchive arequest as‘TherapyChanged’

Appeals Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Created an appeal for a Medicare plan
  2. Made a Pharmacy call (has to be correct next step)
  3. Worked a request with 3 or more duplicates
  4. Created 20 appeals
  5. Left a PHI-safe voicemail
  6. Made 8 total calls
  7. Grouped a call with 2 requests
  8. Worked a request for a Caremark plan
  9. Worked a request accessed by a provider's office
  10. Made 15 total calls
  11. Created 10 appeals
  12. Closed out a request as Approved
  13. Created an appeal with a Call-In Form
  14. Rescued a request for Incorrect Provider Fax
  15. Rescued a request for White Glove Service
  16. Worked a request accessed by a Provider’s office
  17. Made a Plan call (has to be correct next step)
  18. Worked a request initiated by a Walmart pharmacy
  19. Worked a request initiated by a CVS pharmacy
  20. Read through a determination letter that has more than 6 pages
  21. Made a Prescriber call (has to be correct next step)
  22. Took 5 ‘unassigned appeal’ items
  23. Created an appeal that requires a LOC
  24. Archive a request as ‘Therapy Changed’