Created anappeal thatrequires aLOCWorked arequestinitiated by aWalmartpharmacyGroupeda call with2 requestsTook 5‘unassignedappeal’itemsMade aPrescribercall (has tobe correctnext step)Worked arequestinitiated by aCVSpharmacyWorked arequestaccessed bya Provider’sofficeMade a Plancall (has tobe correctnext step)Closedout arequest asApprovedArchive arequest as‘TherapyChanged’Rescued arequest forWhite GloveServiceMade15 totalcallsWorked arequest fora CaremarkplanCreated anappealwith a Call-In FormLeft aPHI-safevoicemailCreated10appealsRescued arequest forIncorrectProvider FaxRead through adeterminationletter that hasmore than 6pagesCreated anappeal fora MedicareplanMade aPharmacycall (has tobe correctnext step)Worked arequest with3 or moreduplicatesWorked arequestaccessed bya provider'sofficeMade 8totalcallsCreated20appealsCreated anappeal thatrequires aLOCWorked arequestinitiated by aWalmartpharmacyGroupeda call with2 requestsTook 5‘unassignedappeal’itemsMade aPrescribercall (has tobe correctnext step)Worked arequestinitiated by aCVSpharmacyWorked arequestaccessed bya Provider’sofficeMade a Plancall (has tobe correctnext step)Closedout arequest asApprovedArchive arequest as‘TherapyChanged’Rescued arequest forWhite GloveServiceMade15 totalcallsWorked arequest fora CaremarkplanCreated anappealwith a Call-In FormLeft aPHI-safevoicemailCreated10appealsRescued arequest forIncorrectProvider FaxRead through adeterminationletter that hasmore than 6pagesCreated anappeal fora MedicareplanMade aPharmacycall (has tobe correctnext step)Worked arequest with3 or moreduplicatesWorked arequestaccessed bya provider'sofficeMade 8totalcallsCreated20appeals

Appeals Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Created an appeal that requires a LOC
  2. Worked a request initiated by a Walmart pharmacy
  3. Grouped a call with 2 requests
  4. Took 5 ‘unassigned appeal’ items
  5. Made a Prescriber call (has to be correct next step)
  6. Worked a request initiated by a CVS pharmacy
  7. Worked a request accessed by a Provider’s office
  8. Made a Plan call (has to be correct next step)
  9. Closed out a request as Approved
  10. Archive a request as ‘Therapy Changed’
  11. Rescued a request for White Glove Service
  12. Made 15 total calls
  13. Worked a request for a Caremark plan
  14. Created an appeal with a Call-In Form
  15. Left a PHI-safe voicemail
  16. Created 10 appeals
  17. Rescued a request for Incorrect Provider Fax
  18. Read through a determination letter that has more than 6 pages
  19. Created an appeal for a Medicare plan
  20. Made a Pharmacy call (has to be correct next step)
  21. Worked a request with 3 or more duplicates
  22. Worked a request accessed by a provider's office
  23. Made 8 total calls
  24. Created 20 appeals