Created20appealsWorked arequestinitiated by aCVSpharmacyArchive arequest as‘TherapyChanged’Made a Plancall (has tobe correctnext step) Created10appealsWorked arequestaccessed bya provider'sofficeClosedout arequest asApprovedWorked arequest fora CaremarkplanMade15 totalcallsCreated anappealwith a Call-In FormWorked arequestinitiated by aWalmartpharmacyMade aPharmacycall (has tobe correctnext step)Made 8totalcallsGroupeda call with2 requestsCreated anappeal fora MedicareplanRescued arequest forWhite GloveServiceWorked arequestaccessed bya Provider’sofficeMade aPrescribercall (has tobe correctnext step)Left aPHI-safevoicemailTook 5‘unassignedappeal’itemsWorked arequest with3 or moreduplicatesRescued arequest forIncorrectProvider FaxRead through adeterminationletter that hasmore than 6pagesCreated anappeal thatrequires aLOCCreated20appealsWorked arequestinitiated by aCVSpharmacyArchive arequest as‘TherapyChanged’Made a Plancall (has tobe correctnext step)Created10appealsWorked arequestaccessed bya provider'sofficeClosedout arequest asApprovedWorked arequest fora CaremarkplanMade15 totalcallsCreated anappealwith a Call-In FormWorked arequestinitiated by aWalmartpharmacyMade aPharmacycall (has tobe correctnext step)Made 8totalcallsGroupeda call with2 requestsCreated anappeal fora MedicareplanRescued arequest forWhite GloveServiceWorked arequestaccessed bya Provider’sofficeMade aPrescribercall (has tobe correctnext step)Left aPHI-safevoicemailTook 5‘unassignedappeal’itemsWorked arequest with3 or moreduplicatesRescued arequest forIncorrectProvider FaxRead through adeterminationletter that hasmore than 6pagesCreated anappeal thatrequires aLOC

Appeals Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Created 20 appeals
  2. Worked a request initiated by a CVS pharmacy
  3. Archive a request as ‘Therapy Changed’
  4. Made a Plan call (has to be correct next step)
  5. Created 10 appeals
  6. Worked a request accessed by a provider's office
  7. Closed out a request as Approved
  8. Worked a request for a Caremark plan
  9. Made 15 total calls
  10. Created an appeal with a Call-In Form
  11. Worked a request initiated by a Walmart pharmacy
  12. Made a Pharmacy call (has to be correct next step)
  13. Made 8 total calls
  14. Grouped a call with 2 requests
  15. Created an appeal for a Medicare plan
  16. Rescued a request for White Glove Service
  17. Worked a request accessed by a Provider’s office
  18. Made a Prescriber call (has to be correct next step)
  19. Left a PHI-safe voicemail
  20. Took 5 ‘unassigned appeal’ items
  21. Worked a request with 3 or more duplicates
  22. Rescued a request for Incorrect Provider Fax
  23. Read through a determination letter that has more than 6 pages
  24. Created an appeal that requires a LOC