Created anappeal fora MedicareplanRescued arequest forWhite GloveServiceLeft aPHI-safevoicemailWorked arequest fora CaremarkplanCreated anappeal thatrequires aLOCWorked arequest with3 or moreduplicatesCreated anappealwith a Call-In FormMade a Plancall (has tobe correctnext step)Made15 totalcallsWorked arequestaccessed bya provider'sofficeCreated10appealsClosedout arequest asApprovedTook 5‘unassignedappeal’itemsWorked arequestinitiated by aCVSpharmacyRescued arequest forIncorrectProvider FaxRead through adeterminationletter that hasmore than 6pagesWorked arequestaccessed bya Provider’sofficeMade aPharmacycall (has tobe correctnext step)Created20appealsGroupeda call with2 requestsMade 8totalcallsWorked arequestinitiated by aWalmartpharmacyArchive arequest as‘TherapyChanged’Made aPrescribercall (has tobe correctnext step)Created anappeal fora MedicareplanRescued arequest forWhite GloveServiceLeft aPHI-safevoicemailWorked arequest fora CaremarkplanCreated anappeal thatrequires aLOCWorked arequest with3 or moreduplicatesCreated anappealwith a Call-In FormMade a Plancall (has tobe correctnext step)Made15 totalcallsWorked arequestaccessed bya provider'sofficeCreated10appealsClosedout arequest asApprovedTook 5‘unassignedappeal’itemsWorked arequestinitiated by aCVSpharmacyRescued arequest forIncorrectProvider FaxRead through adeterminationletter that hasmore than 6pagesWorked arequestaccessed bya Provider’sofficeMade aPharmacycall (has tobe correctnext step)Created20appealsGroupeda call with2 requestsMade 8totalcallsWorked arequestinitiated by aWalmartpharmacyArchive arequest as‘TherapyChanged’Made aPrescribercall (has tobe correctnext step)

Appeals Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Created an appeal for a Medicare plan
  2. Rescued a request for White Glove Service
  3. Left a PHI-safe voicemail
  4. Worked a request for a Caremark plan
  5. Created an appeal that requires a LOC
  6. Worked a request with 3 or more duplicates
  7. Created an appeal with a Call-In Form
  8. Made a Plan call (has to be correct next step)
  9. Made 15 total calls
  10. Worked a request accessed by a provider's office
  11. Created 10 appeals
  12. Closed out a request as Approved
  13. Took 5 ‘unassigned appeal’ items
  14. Worked a request initiated by a CVS pharmacy
  15. Rescued a request for Incorrect Provider Fax
  16. Read through a determination letter that has more than 6 pages
  17. Worked a request accessed by a Provider’s office
  18. Made a Pharmacy call (has to be correct next step)
  19. Created 20 appeals
  20. Grouped a call with 2 requests
  21. Made 8 total calls
  22. Worked a request initiated by a Walmart pharmacy
  23. Archive a request as ‘Therapy Changed’
  24. Made a Prescriber call (has to be correct next step)