Worked arequestinitiated by aCVSpharmacyCreated20appealsMade aPharmacycall (has tobe correctnext step) Read through adeterminationletter that hasmore than 6pagesWorked arequest with3 or moreduplicatesTook 5‘unassignedappeal’itemsMade a Plancall (has tobe correctnext step)Created anappeal thatrequires aLOCWorked arequestinitiated by aWalmartpharmacyRescued arequest forIncorrectProvider FaxMade15 totalcallsCreated anappealwith a Call-In FormWorked arequest fora CaremarkplanCreated10appealsRescued arequest forWhite GloveServiceWorked arequestaccessed bya Provider’sofficeClosedout arequest asApprovedMade aPrescribercall (has tobe correctnext step)Worked arequestaccessed bya provider'sofficeLeft aPHI-safevoicemailGroupeda call with2 requestsCreated anappeal fora MedicareplanArchive arequest as‘TherapyChanged’Made 8totalcallsWorked arequestinitiated by aCVSpharmacyCreated20appealsMade aPharmacycall (has tobe correctnext step)Read through adeterminationletter that hasmore than 6pagesWorked arequest with3 or moreduplicatesTook 5‘unassignedappeal’itemsMade a Plancall (has tobe correctnext step)Created anappeal thatrequires aLOCWorked arequestinitiated by aWalmartpharmacyRescued arequest forIncorrectProvider FaxMade15 totalcallsCreated anappealwith a Call-In FormWorked arequest fora CaremarkplanCreated10appealsRescued arequest forWhite GloveServiceWorked arequestaccessed bya Provider’sofficeClosedout arequest asApprovedMade aPrescribercall (has tobe correctnext step)Worked arequestaccessed bya provider'sofficeLeft aPHI-safevoicemailGroupeda call with2 requestsCreated anappeal fora MedicareplanArchive arequest as‘TherapyChanged’Made 8totalcalls

Appeals Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked a request initiated by a CVS pharmacy
  2. Created 20 appeals
  3. Made a Pharmacy call (has to be correct next step)
  4. Read through a determination letter that has more than 6 pages
  5. Worked a request with 3 or more duplicates
  6. Took 5 ‘unassigned appeal’ items
  7. Made a Plan call (has to be correct next step)
  8. Created an appeal that requires a LOC
  9. Worked a request initiated by a Walmart pharmacy
  10. Rescued a request for Incorrect Provider Fax
  11. Made 15 total calls
  12. Created an appeal with a Call-In Form
  13. Worked a request for a Caremark plan
  14. Created 10 appeals
  15. Rescued a request for White Glove Service
  16. Worked a request accessed by a Provider’s office
  17. Closed out a request as Approved
  18. Made a Prescriber call (has to be correct next step)
  19. Worked a request accessed by a provider's office
  20. Left a PHI-safe voicemail
  21. Grouped a call with 2 requests
  22. Created an appeal for a Medicare plan
  23. Archive a request as ‘Therapy Changed’
  24. Made 8 total calls