This bingo card has a free space and 39 words: Caller said "WOW", Assisted peer, Spoke to someone with an accent, Fixed claim submission error, Caller had a V in their name, Took 25 calls, Used callers name x2, Took 6 Florida Blue Calls, Adherence at 97%, Called PA Line, Gave Processing Information, Conformance at 97%, Caller Thanked you, Fixed a DOB error on claim, Did a vacation override, Took 7 Medicare calls, De-escalated caller, Ran 10 Quotes, Reversed 3 claims, Gave plan number for NC PA, Called RSA Line, Did a NH override, Used PSA Job Aid 10x, Positive language for 5 calls, Used Act as User, Quick and Friendly Greeting 10x, Completed 3 CDs, Accurately created 3 cases, More than 3 calls in que, 90+ QA with TL, Compliment call, MDR Call, Accessed BET 5x, Caller asking for medical benefits, Used Client JA, Ghost Call, 3rd Party Caller, Approved PA and Denied PA.
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