Conformance at 97% Quick and Friendly Greeting 10x Denied PA Called RSA Line Completed 3 CDs Adherence at 97% Gave plan number for NC PA Approved PA Gave Processing Information Compliment call Called PA Line Caller Thanked you Ran 10 Quotes Fixed claim submission error Accessed BET 5x Did a NH override Assisted peer Spoke to someone with an accent Reversed 3 claims Took 6 Florida Blue Calls Took 7 Medicare calls Fixed a DOB error on claim MDR Call 90+ QA with TL More than 3 calls in que Positive language for 5 calls Used Client JA Caller asking for medical benefits Caller had a V in their name Caller said "WOW" 3rd Party Caller Used PSA Job Aid 10x Used Act as User Used callers name x2 De- escalated caller Accurately created 3 cases Took 25 calls Ghost Call Did a vacation override Conformance at 97% Quick and Friendly Greeting 10x Denied PA Called RSA Line Completed 3 CDs Adherence at 97% Gave plan number for NC PA Approved PA Gave Processing Information Compliment call Called PA Line Caller Thanked you Ran 10 Quotes Fixed claim submission error Accessed BET 5x Did a NH override Assisted peer Spoke to someone with an accent Reversed 3 claims Took 6 Florida Blue Calls Took 7 Medicare calls Fixed a DOB error on claim MDR Call 90+ QA with TL More than 3 calls in que Positive language for 5 calls Used Client JA Caller asking for medical benefits Caller had a V in their name Caller said "WOW" 3rd Party Caller Used PSA Job Aid 10x Used Act as User Used callers name x2 De- escalated caller Accurately created 3 cases Took 25 calls Ghost Call Did a vacation override
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Conformance at 97%
Quick and Friendly Greeting 10x
Denied PA
Called RSA Line
Completed 3 CDs
Adherence at 97%
Gave plan number for NC PA
Approved PA
Gave Processing Information
Compliment call
Called PA Line
Caller Thanked you
Ran 10 Quotes
Fixed claim submission error
Accessed BET 5x
Did a NH override
Assisted peer
Spoke to someone with an accent
Reversed 3 claims
Took 6 Florida Blue Calls
Took 7 Medicare calls
Fixed a DOB error on claim
MDR Call
90+ QA with TL
More than 3 calls in que
Positive language for 5 calls
Used Client JA
Caller asking for medical benefits
Caller had a V in their name
Caller said
"WOW"
3rd Party Caller
Used PSA Job Aid 10x
Used Act as User
Used callers name x2
De-escalated caller
Accurately created 3 cases
Took 25 calls
Ghost Call
Did a vacation override