Quick andFriendlyGreeting10xGaveProcessingInformationAdherenceat 97%Did avacationoverrideDeniedPACalledRSALineGave plannumberfor NC PAGhostCallConformanceat 97%UsedClientJAUsedcallersname x2Took 6FloridaBlue CallsCaller hada V intheirnameCalledPA Line3rdPartyCallerPositivelanguagefor 5 calls90+QAwith TLDid aNHoverrideAccuratelycreated 3casesUsedAct asUserDe-escalatedcallerFixed aDOB erroron claimFixedclaimsubmissionerrorCallerasking formedicalbenefitsCallerThankedyouTook 7MedicarecallsReversed3 claimsApprovedPAAccessedBET 5xUsedPSA JobAid 10xTook25 callsAssistedpeerSpoke tosomeonewith anaccentRan 10QuotesMDRCallCompleted3 CDsMore than3 calls inqueCallersaid"WOW"ComplimentcallQuick andFriendlyGreeting10xGaveProcessingInformationAdherenceat 97%Did avacationoverrideDeniedPACalledRSALineGave plannumberfor NC PAGhostCallConformanceat 97%UsedClientJAUsedcallersname x2Took 6FloridaBlue CallsCaller hada V intheirnameCalledPA Line3rdPartyCallerPositivelanguagefor 5 calls90+QAwith TLDid aNHoverrideAccuratelycreated 3casesUsedAct asUserDe-escalatedcallerFixed aDOB erroron claimFixedclaimsubmissionerrorCallerasking formedicalbenefitsCallerThankedyouTook 7MedicarecallsReversed3 claimsApprovedPAAccessedBET 5xUsedPSA JobAid 10xTook25 callsAssistedpeerSpoke tosomeonewith anaccentRan 10QuotesMDRCallCompleted3 CDsMore than3 calls inqueCallersaid"WOW"Complimentcall

Prime Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Quick and Friendly Greeting 10x
  2. Gave Processing Information
  3. Adherence at 97%
  4. Did a vacation override
  5. Denied PA
  6. Called RSA Line
  7. Gave plan number for NC PA
  8. Ghost Call
  9. Conformance at 97%
  10. Used Client JA
  11. Used callers name x2
  12. Took 6 Florida Blue Calls
  13. Caller had a V in their name
  14. Called PA Line
  15. 3rd Party Caller
  16. Positive language for 5 calls
  17. 90+ QA with TL
  18. Did a NH override
  19. Accurately created 3 cases
  20. Used Act as User
  21. De-escalated caller
  22. Fixed a DOB error on claim
  23. Fixed claim submission error
  24. Caller asking for medical benefits
  25. Caller Thanked you
  26. Took 7 Medicare calls
  27. Reversed 3 claims
  28. Approved PA
  29. Accessed BET 5x
  30. Used PSA Job Aid 10x
  31. Took 25 calls
  32. Assisted peer
  33. Spoke to someone with an accent
  34. Ran 10 Quotes
  35. MDR Call
  36. Completed 3 CDs
  37. More than 3 calls in que
  38. Caller said "WOW"
  39. Compliment call