Ran 10 Quotes Took 7 Medicare calls Caller Thanked you MDR Call Reversed 3 claims Called RSA Line Quick and Friendly Greeting 10x Caller asking for medical benefits Caller said "WOW" Gave Processing Information Fixed a DOB error on claim Approved PA Conformance at 97% Adherence at 97% Ghost Call More than 3 calls in que Accessed BET 5x Positive language for 5 calls Took 25 calls Used Act as User Assisted peer Fixed claim submission error Denied PA Compliment call 3rd Party Caller Used Client JA Gave plan number for NC PA Did a NH override Used PSA Job Aid 10x Caller had a V in their name 90+ QA with TL Called PA Line Spoke to someone with an accent Completed 3 CDs Accurately created 3 cases De- escalated caller Did a vacation override Used callers name x2 Took 6 Florida Blue Calls Ran 10 Quotes Took 7 Medicare calls Caller Thanked you MDR Call Reversed 3 claims Called RSA Line Quick and Friendly Greeting 10x Caller asking for medical benefits Caller said "WOW" Gave Processing Information Fixed a DOB error on claim Approved PA Conformance at 97% Adherence at 97% Ghost Call More than 3 calls in que Accessed BET 5x Positive language for 5 calls Took 25 calls Used Act as User Assisted peer Fixed claim submission error Denied PA Compliment call 3rd Party Caller Used Client JA Gave plan number for NC PA Did a NH override Used PSA Job Aid 10x Caller had a V in their name 90+ QA with TL Called PA Line Spoke to someone with an accent Completed 3 CDs Accurately created 3 cases De- escalated caller Did a vacation override Used callers name x2 Took 6 Florida Blue Calls
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Ran 10 Quotes
Took 7 Medicare calls
Caller Thanked you
MDR Call
Reversed 3 claims
Called RSA Line
Quick and Friendly Greeting 10x
Caller asking for medical benefits
Caller said
"WOW"
Gave Processing Information
Fixed a DOB error on claim
Approved PA
Conformance at 97%
Adherence at 97%
Ghost Call
More than 3 calls in que
Accessed BET 5x
Positive language for 5 calls
Took 25 calls
Used Act as User
Assisted peer
Fixed claim submission error
Denied PA
Compliment call
3rd Party Caller
Used Client JA
Gave plan number for NC PA
Did a NH override
Used PSA Job Aid 10x
Caller had a V in their name
90+ QA with TL
Called PA Line
Spoke to someone with an accent
Completed 3 CDs
Accurately created 3 cases
De-escalated caller
Did a vacation override
Used callers name x2
Took 6 Florida Blue Calls