FixedclaimsubmissionerrorDid avacationoverrideCallerasking formedicalbenefitsCalledPA LineCallerThankedyouRan 10QuotesGaveProcessingInformationUsedcallersname x2UsedAct asUserCaller hada V intheirnameCalledRSALineMore than3 calls inque90+QAwith TLAccessedBET 5xQuick andFriendlyGreeting10xAccuratelycreated 3casesDeniedPAFixed aDOB erroron claimCallersaid"WOW"Conformanceat 97%Completed3 CDsUsedClientJAAdherenceat 97%Took25 callsGave plannumberfor NC PAGhostCallSpoke tosomeonewith anaccentPositivelanguagefor 5 callsComplimentcallTook 7MedicarecallsDe-escalatedcallerAssistedpeerTook 6FloridaBlue Calls3rdPartyCallerMDRCallApprovedPADid aNHoverrideUsedPSA JobAid 10xReversed3 claimsFixedclaimsubmissionerrorDid avacationoverrideCallerasking formedicalbenefitsCalledPA LineCallerThankedyouRan 10QuotesGaveProcessingInformationUsedcallersname x2UsedAct asUserCaller hada V intheirnameCalledRSALineMore than3 calls inque90+QAwith TLAccessedBET 5xQuick andFriendlyGreeting10xAccuratelycreated 3casesDeniedPAFixed aDOB erroron claimCallersaid"WOW"Conformanceat 97%Completed3 CDsUsedClientJAAdherenceat 97%Took25 callsGave plannumberfor NC PAGhostCallSpoke tosomeonewith anaccentPositivelanguagefor 5 callsComplimentcallTook 7MedicarecallsDe-escalatedcallerAssistedpeerTook 6FloridaBlue Calls3rdPartyCallerMDRCallApprovedPADid aNHoverrideUsedPSA JobAid 10xReversed3 claims

Prime Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fixed claim submission error
  2. Did a vacation override
  3. Caller asking for medical benefits
  4. Called PA Line
  5. Caller Thanked you
  6. Ran 10 Quotes
  7. Gave Processing Information
  8. Used callers name x2
  9. Used Act as User
  10. Caller had a V in their name
  11. Called RSA Line
  12. More than 3 calls in que
  13. 90+ QA with TL
  14. Accessed BET 5x
  15. Quick and Friendly Greeting 10x
  16. Accurately created 3 cases
  17. Denied PA
  18. Fixed a DOB error on claim
  19. Caller said "WOW"
  20. Conformance at 97%
  21. Completed 3 CDs
  22. Used Client JA
  23. Adherence at 97%
  24. Took 25 calls
  25. Gave plan number for NC PA
  26. Ghost Call
  27. Spoke to someone with an accent
  28. Positive language for 5 calls
  29. Compliment call
  30. Took 7 Medicare calls
  31. De-escalated caller
  32. Assisted peer
  33. Took 6 Florida Blue Calls
  34. 3rd Party Caller
  35. MDR Call
  36. Approved PA
  37. Did a NH override
  38. Used PSA Job Aid 10x
  39. Reversed 3 claims