De-escalatedcallerGhostCallCallerasking formedicalbenefitsAccuratelycreated 3casesCallerThankedyouQuick andFriendlyGreeting10xFixed aDOB erroron claimRan 10QuotesReversed3 claimsCompleted3 CDsUsedClientJACalledRSALine3rdPartyCaller90+QAwith TLCallersaid"WOW"UsedPSA JobAid 10xGave plannumberfor NC PATook 7MedicarecallsSpoke tosomeonewith anaccentDid aNHoverrideGaveProcessingInformationCalledPA LineConformanceat 97%Took25 callsComplimentcallMore than3 calls inqueApprovedPAAccessedBET 5xCaller hada V intheirnameAssistedpeerMDRCallUsedAct asUserAdherenceat 97%Did avacationoverridePositivelanguagefor 5 callsDeniedPATook 6FloridaBlue CallsFixedclaimsubmissionerrorUsedcallersname x2De-escalatedcallerGhostCallCallerasking formedicalbenefitsAccuratelycreated 3casesCallerThankedyouQuick andFriendlyGreeting10xFixed aDOB erroron claimRan 10QuotesReversed3 claimsCompleted3 CDsUsedClientJACalledRSALine3rdPartyCaller90+QAwith TLCallersaid"WOW"UsedPSA JobAid 10xGave plannumberfor NC PATook 7MedicarecallsSpoke tosomeonewith anaccentDid aNHoverrideGaveProcessingInformationCalledPA LineConformanceat 97%Took25 callsComplimentcallMore than3 calls inqueApprovedPAAccessedBET 5xCaller hada V intheirnameAssistedpeerMDRCallUsedAct asUserAdherenceat 97%Did avacationoverridePositivelanguagefor 5 callsDeniedPATook 6FloridaBlue CallsFixedclaimsubmissionerrorUsedcallersname x2

Prime Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-escalated caller
  2. Ghost Call
  3. Caller asking for medical benefits
  4. Accurately created 3 cases
  5. Caller Thanked you
  6. Quick and Friendly Greeting 10x
  7. Fixed a DOB error on claim
  8. Ran 10 Quotes
  9. Reversed 3 claims
  10. Completed 3 CDs
  11. Used Client JA
  12. Called RSA Line
  13. 3rd Party Caller
  14. 90+ QA with TL
  15. Caller said "WOW"
  16. Used PSA Job Aid 10x
  17. Gave plan number for NC PA
  18. Took 7 Medicare calls
  19. Spoke to someone with an accent
  20. Did a NH override
  21. Gave Processing Information
  22. Called PA Line
  23. Conformance at 97%
  24. Took 25 calls
  25. Compliment call
  26. More than 3 calls in que
  27. Approved PA
  28. Accessed BET 5x
  29. Caller had a V in their name
  30. Assisted peer
  31. MDR Call
  32. Used Act as User
  33. Adherence at 97%
  34. Did a vacation override
  35. Positive language for 5 calls
  36. Denied PA
  37. Took 6 Florida Blue Calls
  38. Fixed claim submission error
  39. Used callers name x2