Took 7MedicarecallsCompleted3 CDsMore than3 calls inqueDeniedPAQuick andFriendlyGreeting10xPositivelanguagefor 5 callsDid avacationoverrideAccessedBET 5xCallersaid"WOW"De-escalatedcallerGave plannumberfor NC PASpoke tosomeonewith anaccentCallerThankedyouTook 6FloridaBlue CallsAdherenceat 97%Ran 10QuotesGaveProcessingInformationFixedclaimsubmissionerrorCalledRSALineCaller hada V intheirnameConformanceat 97%Reversed3 claims3rdPartyCallerDid aNHoverrideComplimentcallUsedPSA JobAid 10xAssistedpeerGhostCallAccuratelycreated 3casesUsedAct asUserApprovedPAMDRCallUsedClientJATook25 callsCalledPA LineCallerasking formedicalbenefitsFixed aDOB erroron claimUsedcallersname x290+QAwith TLTook 7MedicarecallsCompleted3 CDsMore than3 calls inqueDeniedPAQuick andFriendlyGreeting10xPositivelanguagefor 5 callsDid avacationoverrideAccessedBET 5xCallersaid"WOW"De-escalatedcallerGave plannumberfor NC PASpoke tosomeonewith anaccentCallerThankedyouTook 6FloridaBlue CallsAdherenceat 97%Ran 10QuotesGaveProcessingInformationFixedclaimsubmissionerrorCalledRSALineCaller hada V intheirnameConformanceat 97%Reversed3 claims3rdPartyCallerDid aNHoverrideComplimentcallUsedPSA JobAid 10xAssistedpeerGhostCallAccuratelycreated 3casesUsedAct asUserApprovedPAMDRCallUsedClientJATook25 callsCalledPA LineCallerasking formedicalbenefitsFixed aDOB erroron claimUsedcallersname x290+QAwith TL

Prime Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took 7 Medicare calls
  2. Completed 3 CDs
  3. More than 3 calls in que
  4. Denied PA
  5. Quick and Friendly Greeting 10x
  6. Positive language for 5 calls
  7. Did a vacation override
  8. Accessed BET 5x
  9. Caller said "WOW"
  10. De-escalated caller
  11. Gave plan number for NC PA
  12. Spoke to someone with an accent
  13. Caller Thanked you
  14. Took 6 Florida Blue Calls
  15. Adherence at 97%
  16. Ran 10 Quotes
  17. Gave Processing Information
  18. Fixed claim submission error
  19. Called RSA Line
  20. Caller had a V in their name
  21. Conformance at 97%
  22. Reversed 3 claims
  23. 3rd Party Caller
  24. Did a NH override
  25. Compliment call
  26. Used PSA Job Aid 10x
  27. Assisted peer
  28. Ghost Call
  29. Accurately created 3 cases
  30. Used Act as User
  31. Approved PA
  32. MDR Call
  33. Used Client JA
  34. Took 25 calls
  35. Called PA Line
  36. Caller asking for medical benefits
  37. Fixed a DOB error on claim
  38. Used callers name x2
  39. 90+ QA with TL