Caller had a V in their name Quick and Friendly Greeting 10x Reversed 3 claims Used Act as User Accurately created 3 cases Denied PA Took 6 Florida Blue Calls 3rd Party Caller 90+ QA with TL Caller Thanked you Called RSA Line Did a NH override Fixed claim submission error MDR Call More than 3 calls in que Accessed BET 5x Adherence at 97% Spoke to someone with an accent Compliment call Caller said "WOW" Took 7 Medicare calls Took 25 calls Assisted peer Used Client JA Did a vacation override Called PA Line Conformance at 97% Approved PA De- escalated caller Ghost Call Used PSA Job Aid 10x Gave Processing Information Caller asking for medical benefits Positive language for 5 calls Ran 10 Quotes Gave plan number for NC PA Fixed a DOB error on claim Completed 3 CDs Used callers name x2 Caller had a V in their name Quick and Friendly Greeting 10x Reversed 3 claims Used Act as User Accurately created 3 cases Denied PA Took 6 Florida Blue Calls 3rd Party Caller 90+ QA with TL Caller Thanked you Called RSA Line Did a NH override Fixed claim submission error MDR Call More than 3 calls in que Accessed BET 5x Adherence at 97% Spoke to someone with an accent Compliment call Caller said "WOW" Took 7 Medicare calls Took 25 calls Assisted peer Used Client JA Did a vacation override Called PA Line Conformance at 97% Approved PA De- escalated caller Ghost Call Used PSA Job Aid 10x Gave Processing Information Caller asking for medical benefits Positive language for 5 calls Ran 10 Quotes Gave plan number for NC PA Fixed a DOB error on claim Completed 3 CDs Used callers name x2
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Caller had a V in their name
Quick and Friendly Greeting 10x
Reversed 3 claims
Used Act as User
Accurately created 3 cases
Denied PA
Took 6 Florida Blue Calls
3rd Party Caller
90+ QA with TL
Caller Thanked you
Called RSA Line
Did a NH override
Fixed claim submission error
MDR Call
More than 3 calls in que
Accessed BET 5x
Adherence at 97%
Spoke to someone with an accent
Compliment call
Caller said
"WOW"
Took 7 Medicare calls
Took 25 calls
Assisted peer
Used Client JA
Did a vacation override
Called PA Line
Conformance at 97%
Approved PA
De-escalated caller
Ghost Call
Used PSA Job Aid 10x
Gave Processing Information
Caller asking for medical benefits
Positive language for 5 calls
Ran 10 Quotes
Gave plan number for NC PA
Fixed a DOB error on claim
Completed 3 CDs
Used callers name x2