This bingo card has a free space and 24 words: "Thank you for calling LHI", Ask SM how their day is going, Graded call of 4.0 or higher, We really appreciate you (to provider), Schedules more than 5 appts in one call., 35% scheduling rate, "I can definitely assist you with that", Perfect attendance for the week, "Absolutely, I can help you with that", SM or provider compliments you, Gained permission to place caller on hold and thank caller upon return, "Thank you for scheduling with LHI", "How are you today?", "My pleasure to assist you", Complete worksheet over the phone, "Certainly, I can help you with that", Show empathy/concern when necessary, "Thank you so much for your service", "How is the weather today?", A caller thanks you for helping them., "I would love to help you with that", Congratulated SM on life event (married, new, baby, promotion), "Congratulations on your promotion!" and Scheduled appt for SM.
LHI BINGO | LHI BINGO | Dx T3 BINGO | Finesse Bingo! | Ophthalmology Bingo
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