(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"How is the weather today?"
"Thank you so much for your service"
Graded call of 4.0 or higher
Schedules more than 5 appts in one call.
35% scheduling rate
"Absolutely, I can help you with that"
"Thank you for scheduling with LHI"
Ask SM how their day is going
"Congratulations on your promotion!"
"I would love to help you with that"
"Certainly, I can help you with that"
Congratulated SM on life event (married, new, baby, promotion)
Perfect attendance for the week
"My pleasure to assist you"
"Thank you for calling LHI"
Complete worksheet over the phone
SM or provider compliments you
We really appreciate you (to provider)
"How are you today?"
A caller thanks you for helping them.
Scheduled appt for SM
Gained permission to place caller on hold and thank caller upon return