This bingo card has a free space and 38 words: Automated Attendant, QR Code, ACD System, Automated Computer Telephone Interview, Automatic Number Identification, CRM Software, Electronic Mail, Facsimile (FAX) Machine, Instant Messaging, Intelligent Callback Technology, Interactive Kiosks, Digital Displays, Interactive Voice Response, Voice Response Unit, Interact Callback Technology, Internet Telephony, Media Bending, Online Information Fulfillment, Predictive Dialing System, Screen Pop-ups, Speech or Voice Recognition, Websites, Chat Support, Cloud Computing, Data Mining, Youtube, Twitter, Tweets, Facebook, Pinterest, Smart-phones, Tablets, Application (apps), Wi-Fi, Bloggers, Posts, Robocall and Blind Transfer.
Customer Service Via Technology | Chapter 1 Vocabulary | Call Center | Call Center | chapter 4
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