This bingo card has 20 words: Shelby's tickets wind up in our queue, CS gets confused about our role, At least two of us start working on the same project without knowing, Total tickets get above 50, You use at least three exclamation points in an email with client, Have to stay on Zoom for at least 10 minutes, CM has to cancel last minute, You type the words "Please let me know if this works for you.", Free! Apps panel stops working, You have to ask CS whether the client actually wants Zoom, Zendesk won't let you pend a ticket on the first click, Client says call quality is poor, Total tickets get above 40, CM doesn't answer on first dial-out, CM never gets on call, and you have to reschedule, CM has questions about Zoom versus GLG audio line, Catrina sends a company-wide email, Either client or CM asks how they will maintain double-blinded compliance, You actually speak to someone on the phone and You have to resend the Zoom link.
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