CM hasquestionsabout Zoomversus GLGaudio lineHave to stayon Zoom forat least 10minutesYou haveto resendthe ZoomlinkYou use at leastthreeexclamationpoints in anemail with clientYou type thewords "Pleaselet me know ifthis works foryou."Shelby'sticketswind up inour queueCS getsconfusedabout ourroleTotaltickets getabove 50Free!Apps panelstopsworkingEither client orCM asks howthey willmaintain double-blindedcomplianceCM doesn'tanswer onfirst dial-outTotaltickets getabove 40Catrinasends acompany-wide emailAt least two ofus start workingon the sameproject withoutknowingCM nevergets on call,and youhave torescheduleYou have toask CSwhether theclient actuallywants ZoomCM has tocancellastminuteZendeskwon't let youpend a ticketon the firstclickClientsays callquality ispoorYou actuallyspeak tosomeone onthe phoneCM hasquestionsabout Zoomversus GLGaudio lineHave to stayon Zoom forat least 10minutesYou haveto resendthe ZoomlinkYou use at leastthreeexclamationpoints in anemail with clientYou type thewords "Pleaselet me know ifthis works foryou."Shelby'sticketswind up inour queueCS getsconfusedabout ourroleTotaltickets getabove 50Free!Apps panelstopsworkingEither client orCM asks howthey willmaintain double-blindedcomplianceCM doesn'tanswer onfirst dial-outTotaltickets getabove 40Catrinasends acompany-wide emailAt least two ofus start workingon the sameproject withoutknowingCM nevergets on call,and youhave torescheduleYou have toask CSwhether theclient actuallywants ZoomCM has tocancellastminuteZendeskwon't let youpend a ticketon the firstclickClientsays callquality ispoorYou actuallyspeak tosomeone onthe phone

VIRTUAL TEAM BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CM has questions about Zoom versus GLG audio line
  2. Have to stay on Zoom for at least 10 minutes
  3. You have to resend the Zoom link
  4. You use at least three exclamation points in an email with client
  5. You type the words "Please let me know if this works for you."
  6. Shelby's tickets wind up in our queue
  7. CS gets confused about our role
  8. Total tickets get above 50
  9. Free! Apps panel stops working
  10. Either client or CM asks how they will maintain double-blinded compliance
  11. CM doesn't answer on first dial-out
  12. Total tickets get above 40
  13. Catrina sends a company-wide email
  14. At least two of us start working on the same project without knowing
  15. CM never gets on call, and you have to reschedule
  16. You have to ask CS whether the client actually wants Zoom
  17. CM has to cancel last minute
  18. Zendesk won't let you pend a ticket on the first click
  19. Client says call quality is poor
  20. You actually speak to someone on the phone