Either client orCM asks howthey willmaintain double-blindedcomplianceYou have toask CSwhether theclient actuallywants ZoomHave to stayon Zoom forat least 10minutesCM has tocancellastminuteTotaltickets getabove 40Clientsays callquality ispoorYou haveto resendthe ZoomlinkCM doesn'tanswer onfirst dial-outTotaltickets getabove 50Zendeskwon't let youpend a ticketon the firstclickYou type thewords "Pleaselet me know ifthis works foryou."You use at leastthreeexclamationpoints in anemail with clientCS getsconfusedabout ourroleCM hasquestionsabout Zoomversus GLGaudio lineCatrinasends acompany-wide emailFree!Apps panelstopsworkingCM nevergets on call,and youhave torescheduleAt least two ofus start workingon the sameproject withoutknowingYou actuallyspeak tosomeone onthe phoneShelby'sticketswind up inour queueEither client orCM asks howthey willmaintain double-blindedcomplianceYou have toask CSwhether theclient actuallywants ZoomHave to stayon Zoom forat least 10minutesCM has tocancellastminuteTotaltickets getabove 40Clientsays callquality ispoorYou haveto resendthe ZoomlinkCM doesn'tanswer onfirst dial-outTotaltickets getabove 50Zendeskwon't let youpend a ticketon the firstclickYou type thewords "Pleaselet me know ifthis works foryou."You use at leastthreeexclamationpoints in anemail with clientCS getsconfusedabout ourroleCM hasquestionsabout Zoomversus GLGaudio lineCatrinasends acompany-wide emailFree!Apps panelstopsworkingCM nevergets on call,and youhave torescheduleAt least two ofus start workingon the sameproject withoutknowingYou actuallyspeak tosomeone onthe phoneShelby'sticketswind up inour queue

VIRTUAL TEAM BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Either client or CM asks how they will maintain double-blinded compliance
  2. You have to ask CS whether the client actually wants Zoom
  3. Have to stay on Zoom for at least 10 minutes
  4. CM has to cancel last minute
  5. Total tickets get above 40
  6. Client says call quality is poor
  7. You have to resend the Zoom link
  8. CM doesn't answer on first dial-out
  9. Total tickets get above 50
  10. Zendesk won't let you pend a ticket on the first click
  11. You type the words "Please let me know if this works for you."
  12. You use at least three exclamation points in an email with client
  13. CS gets confused about our role
  14. CM has questions about Zoom versus GLG audio line
  15. Catrina sends a company-wide email
  16. Free! Apps panel stops working
  17. CM never gets on call, and you have to reschedule
  18. At least two of us start working on the same project without knowing
  19. You actually speak to someone on the phone
  20. Shelby's tickets wind up in our queue