Have to stayon Zoom forat least 10minutesYou have toask CSwhether theclient actuallywants ZoomCS getsconfusedabout ourroleCM doesn'tanswer onfirst dial-outCM nevergets on call,and youhave torescheduleTotaltickets getabove 50You actuallyspeak tosomeone onthe phoneYou haveto resendthe ZoomlinkShelby'sticketswind up inour queueYou use at leastthreeexclamationpoints in anemail with clientAt least two ofus start workingon the sameproject withoutknowingClientsays callquality ispoorYou type thewords "Pleaselet me know ifthis works foryou."CM has tocancellastminuteCM hasquestionsabout Zoomversus GLGaudio lineFree!Apps panelstopsworkingZendeskwon't let youpend a ticketon the firstclickCatrinasends acompany-wide emailTotaltickets getabove 40Either client orCM asks howthey willmaintain double-blindedcomplianceHave to stayon Zoom forat least 10minutesYou have toask CSwhether theclient actuallywants ZoomCS getsconfusedabout ourroleCM doesn'tanswer onfirst dial-outCM nevergets on call,and youhave torescheduleTotaltickets getabove 50You actuallyspeak tosomeone onthe phoneYou haveto resendthe ZoomlinkShelby'sticketswind up inour queueYou use at leastthreeexclamationpoints in anemail with clientAt least two ofus start workingon the sameproject withoutknowingClientsays callquality ispoorYou type thewords "Pleaselet me know ifthis works foryou."CM has tocancellastminuteCM hasquestionsabout Zoomversus GLGaudio lineFree!Apps panelstopsworkingZendeskwon't let youpend a ticketon the firstclickCatrinasends acompany-wide emailTotaltickets getabove 40Either client orCM asks howthey willmaintain double-blindedcompliance

VIRTUAL TEAM BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have to stay on Zoom for at least 10 minutes
  2. You have to ask CS whether the client actually wants Zoom
  3. CS gets confused about our role
  4. CM doesn't answer on first dial-out
  5. CM never gets on call, and you have to reschedule
  6. Total tickets get above 50
  7. You actually speak to someone on the phone
  8. You have to resend the Zoom link
  9. Shelby's tickets wind up in our queue
  10. You use at least three exclamation points in an email with client
  11. At least two of us start working on the same project without knowing
  12. Client says call quality is poor
  13. You type the words "Please let me know if this works for you."
  14. CM has to cancel last minute
  15. CM has questions about Zoom versus GLG audio line
  16. Free! Apps panel stops working
  17. Zendesk won't let you pend a ticket on the first click
  18. Catrina sends a company-wide email
  19. Total tickets get above 40
  20. Either client or CM asks how they will maintain double-blinded compliance