(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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At least two of us start working on the same project without knowing
CM never gets on call, and you have to reschedule
Zendesk won't let you pend a ticket on the first click
CM has questions about Zoom versus GLG audio line
Total tickets get above 50
Client says call quality is poor
Free!
Apps panel stops working
Total tickets get above 40
You have to resend the Zoom link
CS gets confused about our role
CM doesn't answer on first dial-out
Have to stay on Zoom for at least 10 minutes
Shelby's tickets wind up in our queue
You have to ask CS whether the client actually wants Zoom
You actually speak to someone on the phone
You type the words "Please let me know if this works for you."
You use at least three exclamation points in an email with client
CM has to cancel last minute
Catrina sends a company-wide email
Either client or CM asks how they will maintain double-blinded compliance
