Catrinasends acompany-wide emailYou haveto resendthe ZoomlinkYou use at leastthreeexclamationpoints in anemail with clientYou have toask CSwhether theclient actuallywants ZoomCM has tocancellastminuteCS getsconfusedabout ourroleYou type thewords "Pleaselet me know ifthis works foryou."Shelby'sticketswind up inour queueCM nevergets on call,and youhave torescheduleTotaltickets getabove 40Totaltickets getabove 50Free!Apps panelstopsworkingHave to stayon Zoom forat least 10minutesZendeskwon't let youpend a ticketon the firstclickCM doesn'tanswer onfirst dial-outClientsays callquality ispoorEither client orCM asks howthey willmaintain double-blindedcomplianceAt least two ofus start workingon the sameproject withoutknowingYou actuallyspeak tosomeone onthe phoneCM hasquestionsabout Zoomversus GLGaudio lineCatrinasends acompany-wide emailYou haveto resendthe ZoomlinkYou use at leastthreeexclamationpoints in anemail with clientYou have toask CSwhether theclient actuallywants ZoomCM has tocancellastminuteCS getsconfusedabout ourroleYou type thewords "Pleaselet me know ifthis works foryou."Shelby'sticketswind up inour queueCM nevergets on call,and youhave torescheduleTotaltickets getabove 40Totaltickets getabove 50Free!Apps panelstopsworkingHave to stayon Zoom forat least 10minutesZendeskwon't let youpend a ticketon the firstclickCM doesn'tanswer onfirst dial-outClientsays callquality ispoorEither client orCM asks howthey willmaintain double-blindedcomplianceAt least two ofus start workingon the sameproject withoutknowingYou actuallyspeak tosomeone onthe phoneCM hasquestionsabout Zoomversus GLGaudio line

VIRTUAL TEAM BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Catrina sends a company-wide email
  2. You have to resend the Zoom link
  3. You use at least three exclamation points in an email with client
  4. You have to ask CS whether the client actually wants Zoom
  5. CM has to cancel last minute
  6. CS gets confused about our role
  7. You type the words "Please let me know if this works for you."
  8. Shelby's tickets wind up in our queue
  9. CM never gets on call, and you have to reschedule
  10. Total tickets get above 40
  11. Total tickets get above 50
  12. Free! Apps panel stops working
  13. Have to stay on Zoom for at least 10 minutes
  14. Zendesk won't let you pend a ticket on the first click
  15. CM doesn't answer on first dial-out
  16. Client says call quality is poor
  17. Either client or CM asks how they will maintain double-blinded compliance
  18. At least two of us start working on the same project without knowing
  19. You actually speak to someone on the phone
  20. CM has questions about Zoom versus GLG audio line