CM has tocancellastminuteAt least two ofus start workingon the sameproject withoutknowingShelby'sticketswind up inour queueYou type thewords "Pleaselet me know ifthis works foryou."You have toask CSwhether theclient actuallywants ZoomYou use at leastthreeexclamationpoints in anemail with clientTotaltickets getabove 40CM nevergets on call,and youhave torescheduleCM doesn'tanswer onfirst dial-outEither client orCM asks howthey willmaintain double-blindedcomplianceYou haveto resendthe ZoomlinkCM hasquestionsabout Zoomversus GLGaudio lineCatrinasends acompany-wide emailClientsays callquality ispoorZendeskwon't let youpend a ticketon the firstclickCS getsconfusedabout ourroleHave to stayon Zoom forat least 10minutesYou actuallyspeak tosomeone onthe phoneFree!Apps panelstopsworkingTotaltickets getabove 50CM has tocancellastminuteAt least two ofus start workingon the sameproject withoutknowingShelby'sticketswind up inour queueYou type thewords "Pleaselet me know ifthis works foryou."You have toask CSwhether theclient actuallywants ZoomYou use at leastthreeexclamationpoints in anemail with clientTotaltickets getabove 40CM nevergets on call,and youhave torescheduleCM doesn'tanswer onfirst dial-outEither client orCM asks howthey willmaintain double-blindedcomplianceYou haveto resendthe ZoomlinkCM hasquestionsabout Zoomversus GLGaudio lineCatrinasends acompany-wide emailClientsays callquality ispoorZendeskwon't let youpend a ticketon the firstclickCS getsconfusedabout ourroleHave to stayon Zoom forat least 10minutesYou actuallyspeak tosomeone onthe phoneFree!Apps panelstopsworkingTotaltickets getabove 50

VIRTUAL TEAM BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CM has to cancel last minute
  2. At least two of us start working on the same project without knowing
  3. Shelby's tickets wind up in our queue
  4. You type the words "Please let me know if this works for you."
  5. You have to ask CS whether the client actually wants Zoom
  6. You use at least three exclamation points in an email with client
  7. Total tickets get above 40
  8. CM never gets on call, and you have to reschedule
  9. CM doesn't answer on first dial-out
  10. Either client or CM asks how they will maintain double-blinded compliance
  11. You have to resend the Zoom link
  12. CM has questions about Zoom versus GLG audio line
  13. Catrina sends a company-wide email
  14. Client says call quality is poor
  15. Zendesk won't let you pend a ticket on the first click
  16. CS gets confused about our role
  17. Have to stay on Zoom for at least 10 minutes
  18. You actually speak to someone on the phone
  19. Free! Apps panel stops working
  20. Total tickets get above 50