You use at leastthreeexclamationpoints in anemail with clientClientsays callquality ispoorAt least two ofus start workingon the sameproject withoutknowingCM nevergets on call,and youhave torescheduleTotaltickets getabove 40CM has tocancellastminuteFree!Apps panelstopsworkingZendeskwon't let youpend a ticketon the firstclickTotaltickets getabove 50CM hasquestionsabout Zoomversus GLGaudio lineYou actuallyspeak tosomeone onthe phoneHave to stayon Zoom forat least 10minutesYou haveto resendthe ZoomlinkYou type thewords "Pleaselet me know ifthis works foryou."Either client orCM asks howthey willmaintain double-blindedcomplianceCatrinasends acompany-wide emailYou have toask CSwhether theclient actuallywants ZoomCM doesn'tanswer onfirst dial-outShelby'sticketswind up inour queueCS getsconfusedabout ourroleYou use at leastthreeexclamationpoints in anemail with clientClientsays callquality ispoorAt least two ofus start workingon the sameproject withoutknowingCM nevergets on call,and youhave torescheduleTotaltickets getabove 40CM has tocancellastminuteFree!Apps panelstopsworkingZendeskwon't let youpend a ticketon the firstclickTotaltickets getabove 50CM hasquestionsabout Zoomversus GLGaudio lineYou actuallyspeak tosomeone onthe phoneHave to stayon Zoom forat least 10minutesYou haveto resendthe ZoomlinkYou type thewords "Pleaselet me know ifthis works foryou."Either client orCM asks howthey willmaintain double-blindedcomplianceCatrinasends acompany-wide emailYou have toask CSwhether theclient actuallywants ZoomCM doesn'tanswer onfirst dial-outShelby'sticketswind up inour queueCS getsconfusedabout ourrole

VIRTUAL TEAM BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You use at least three exclamation points in an email with client
  2. Client says call quality is poor
  3. At least two of us start working on the same project without knowing
  4. CM never gets on call, and you have to reschedule
  5. Total tickets get above 40
  6. CM has to cancel last minute
  7. Free! Apps panel stops working
  8. Zendesk won't let you pend a ticket on the first click
  9. Total tickets get above 50
  10. CM has questions about Zoom versus GLG audio line
  11. You actually speak to someone on the phone
  12. Have to stay on Zoom for at least 10 minutes
  13. You have to resend the Zoom link
  14. You type the words "Please let me know if this works for you."
  15. Either client or CM asks how they will maintain double-blinded compliance
  16. Catrina sends a company-wide email
  17. You have to ask CS whether the client actually wants Zoom
  18. CM doesn't answer on first dial-out
  19. Shelby's tickets wind up in our queue
  20. CS gets confused about our role