CM has tocancellastminuteCM nevergets on call,and youhave torescheduleTotaltickets getabove 50Totaltickets getabove 40You type thewords "Pleaselet me know ifthis works foryou."You have toask CSwhether theclient actuallywants ZoomShelby'sticketswind up inour queueClientsays callquality ispoorCatrinasends acompany-wide emailAt least two ofus start workingon the sameproject withoutknowingCM hasquestionsabout Zoomversus GLGaudio lineCM doesn'tanswer onfirst dial-outFree!Apps panelstopsworkingEither client orCM asks howthey willmaintain double-blindedcomplianceCS getsconfusedabout ourroleYou actuallyspeak tosomeone onthe phoneYou haveto resendthe ZoomlinkYou use at leastthreeexclamationpoints in anemail with clientZendeskwon't let youpend a ticketon the firstclickHave to stayon Zoom forat least 10minutesCM has tocancellastminuteCM nevergets on call,and youhave torescheduleTotaltickets getabove 50Totaltickets getabove 40You type thewords "Pleaselet me know ifthis works foryou."You have toask CSwhether theclient actuallywants ZoomShelby'sticketswind up inour queueClientsays callquality ispoorCatrinasends acompany-wide emailAt least two ofus start workingon the sameproject withoutknowingCM hasquestionsabout Zoomversus GLGaudio lineCM doesn'tanswer onfirst dial-outFree!Apps panelstopsworkingEither client orCM asks howthey willmaintain double-blindedcomplianceCS getsconfusedabout ourroleYou actuallyspeak tosomeone onthe phoneYou haveto resendthe ZoomlinkYou use at leastthreeexclamationpoints in anemail with clientZendeskwon't let youpend a ticketon the firstclickHave to stayon Zoom forat least 10minutes

VIRTUAL TEAM BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CM has to cancel last minute
  2. CM never gets on call, and you have to reschedule
  3. Total tickets get above 50
  4. Total tickets get above 40
  5. You type the words "Please let me know if this works for you."
  6. You have to ask CS whether the client actually wants Zoom
  7. Shelby's tickets wind up in our queue
  8. Client says call quality is poor
  9. Catrina sends a company-wide email
  10. At least two of us start working on the same project without knowing
  11. CM has questions about Zoom versus GLG audio line
  12. CM doesn't answer on first dial-out
  13. Free! Apps panel stops working
  14. Either client or CM asks how they will maintain double-blinded compliance
  15. CS gets confused about our role
  16. You actually speak to someone on the phone
  17. You have to resend the Zoom link
  18. You use at least three exclamation points in an email with client
  19. Zendesk won't let you pend a ticket on the first click
  20. Have to stay on Zoom for at least 10 minutes