(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Client says call quality is poor
CM doesn't answer on first dial-out
CM has questions about Zoom versus GLG audio line
CM never gets on call, and you have to reschedule
At least two of us start working on the same project without knowing
You actually speak to someone on the phone
Total tickets get above 50
You have to ask CS whether the client actually wants Zoom
Total tickets get above 40
Either client or CM asks how they will maintain double-blinded compliance
You use at least three exclamation points in an email with client
You type the words "Please let me know if this works for you."
CS gets confused about our role
Shelby's tickets wind up in our queue
Zendesk won't let you pend a ticket on the first click
