(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Have to stay on Zoom for at least 10 minutes
You have to ask CS whether the client actually wants Zoom
CS gets confused about our role
CM doesn't answer on first dial-out
CM never gets on call, and you have to reschedule
Total tickets get above 50
You actually speak to someone on the phone
You have to resend the Zoom link
Shelby's tickets wind up in our queue
You use at least three exclamation points in an email with client
At least two of us start working on the same project without knowing
Client says call quality is poor
You type the words "Please let me know if this works for you."
CM has to cancel last minute
CM has questions about Zoom versus GLG audio line
Free!
Apps panel stops working
Zendesk won't let you pend a ticket on the first click
Catrina sends a company-wide email
Total tickets get above 40
Either client or CM asks how they will maintain double-blinded compliance