This bingo card has a free space and 25 words: Utilization, Service Level, AHT, ACD, ATT, FTE, Forecasting, IVR, KPIs, Net Staffing, Offered Calls, Handled Calls, Quantitative Data, Qualitative Data, Real-Time Management, Spike, Attrition, Workforce Management, Telecommuting, ACW, Calls, Coaching, Schedule Exception, Scheduling and ASA.
SPEAK DATA | SPEAK DATA | SPEAK DATA | SPEAK DATA | SPEAK DATA
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
Tip: If you want your game to last longer (on average), add more unique words/images to it.
