ScheduleExceptionServiceLevelWorkforceManagementReal-TimeManagementCallsSpikeQualitativeDataTelecommutingASAKPIsCoachingHandledCallsSchedulingNetStaffingAttritionACDUtilizationACWATTIVRFTEOfferedCallsForecastingAHTQuantitativeDataScheduleExceptionServiceLevelWorkforceManagementReal-TimeManagementCallsSpikeQualitativeDataTelecommutingASAKPIsCoachingHandledCallsSchedulingNetStaffingAttritionACDUtilizationACWATTIVRFTEOfferedCallsForecastingAHTQuantitativeData

WFP Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Schedule Exception
  2. Service Level
  3. Workforce Management
  4. Real-Time Management
  5. Calls
  6. Spike
  7. Qualitative Data
  8. Telecommuting
  9. ASA
  10. KPIs
  11. Coaching
  12. Handled Calls
  13. Scheduling
  14. Net Staffing
  15. Attrition
  16. ACD
  17. Utilization
  18. ACW
  19. ATT
  20. IVR
  21. FTE
  22. Offered Calls
  23. Forecasting
  24. AHT
  25. Quantitative Data