This bingo card has a free space and 24 words: SUBMITTED FEEDBACK OR COMPLAINT, OOB'd before obtaining info verbally, Appreciated a new trust application, Stated “this call may be monitored and recorded” while making an OBC, “I'm glad we were able to take care of X, Y and Z today”, Complete OOB before account closure, Appreciated a new account, Submitted an ACE call, Kept transfer under 2 minutes, appreciated a new investment/ deposit, Appreciated the business for an account closure, Verified additional security question on account, Gave full approved rate disclosure, Offered to take over call during transfer, Gave tailored acknowledgment at beginning of call, “we appreciate you choosing to invest with discover since ___”, Made sure all questions/ concerns were addressed, Gave tailored acknowledgment at end of call, SUBMITTED FEEDBACK OR COMPLAINT, UPDATED LDOC, Provided accurate service level time frames, congratulated customer for completing trust conversion process, “I know you have many banking options, thank you for choosing discover!” and Gave "trust department" phone # to a customer to minimize future issues.
⚠ This card has duplicate items: SUBMITTED FEEDBACK OR COMPLAINT (2)
Air Jorden Bingo | Team Slay-it Bingo | Customer Service Bingo | Bank Mail Bingo - Account Closing | Know your Customer
Share this URL with your players:
For more control of your online game, create a clone of this card first.
Learn how to conduct a bingo game.
With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
Tip: If you want your game to last longer (on average), add more unique words/images to it.
