This bingo card has a free space and 24 words: "dbdb...", [User needs tempoary token code], [Someone not danish called], "Du skal ringe til HELP desk", "Jeg har før haft det her problem", "Jeg troede faktisk det var HELP desk jeg havde ringet til", [Remoted to user's PC and saw a colleague in their skype chat], "Du skal snakke med din manager omkring det", "Har du et incident-nummer på det?", "2nd level er godt nok lang tid om at svare", [2nd level support contacts you on skype], [User almost yelling] "JA HEJ, DU SNAKKER MED____", "Jeg har glemt min RSA token", "Kan du ikke snakke lidt højere", "Min skærm fungerer ikke", "Nå, nu det lige meget", [Picks up phone, no one is answering your "halloooo"], "Jeg har oprettet en sag hos jer for X dage siden, men fik ingen svar", [Extreme background noice], [Some random user writes to you on skype], [User forces you to repeat yourself], [User disconnects when trying to provide W number, because of disconnecting laptop from docking], "Jeg ringede tidligere ind hvor jeg snakkede med en af dine kollegaer" and "Min X program mangler".
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