(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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[Extreme background noice]
[2nd level support contacts you on skype]
[Remoted to user's PC and saw a colleague in their skype chat]
[Someone not danish called]
"Du skal snakke med din manager omkring det"
[User disconnects when trying to provide W number, because of disconnecting laptop from docking]
"Jeg troede faktisk det var HELP desk jeg havde ringet til"
"2nd level er godt nok lang tid om at svare"
[Some random user writes to you on skype]
[User almost yelling] "JA HEJ, DU SNAKKER MED____"
"Nå, nu det lige meget"
"Min X program mangler"
[User needs tempoary token code]
"Jeg har før haft det her problem"
"Jeg har oprettet en sag hos jer for X dage siden, men fik ingen svar"
[Picks up phone, no one is answering your "halloooo"]
"Du skal ringe til HELP desk"
"Kan du ikke snakke lidt højere"
"Min skærm fungerer ikke"
"Har du et incident-nummer på det?"
"Jeg har glemt min RSA token"
[User forces you to repeat yourself]
"Jeg ringede tidligere ind hvor jeg snakkede med en af dine kollegaer"