This bingo card has a free space and 34 words: Deceased Spouse, Ask FCR question, Confirmed in ACI Mbr had auto pymt set up, 517 Area Code, Gave Affinity Program info to Mbr, Mbr calling about Subscriber Statement, Handle claims Call, handled Termination of policy for Mbr, Asked for DOB, Mbr received letter from Underwriting and unsure as to why, Mbr wished to give Kudos comments, Deceased Parent, Thanked mbr for calling BCBSM at end of call, Check verification in 3270, 989 Area Code, Completed a PVL Ltr, Transfer to Medicare, POA called, Opened MTV, Asked for Zip code, Called HD for assistance, Mbr Request New ID cards, TV/Radio in background, Asked Best call back number, Asked for ID #, Used MiSource, Told Kat you ADORE her!!, Felt like you made a difference to the Mbr, Reviewed your Emails, Checked your FOL, Closed anything that could be in MYWORK (in Ncompass)`, Called a Provider, Requested permission to go into Written and Did NOT have to call IT for any reason today.
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