This bingo card has a free space and 27 words: Told mbr to call Member Services, Did Research in Marx, Called a provider's office for mbr, Discussed Medical Claims, Verified HIPAA, looked at members EOC, updated mbr demographics, Asked probing questions (issues with billing, etc..), Discussed Essential Extras with member, advised the call may be recorded, Mbr states no issues, created My Advocate referral, used Macess, Dispositioned properly in Bravo, looked in ESD at pharmacy claims, Confirmed mbr is not driving, Gave mbr no homework, thanked mbr for being part of Anthem, Discussed LEP, OTC issues, Contacted one of our Vendors, Discussed DME with member, checked Autorizations, checked NextGen, Ordered Member Materials, Order New ID card and Find a provider Search.
Day in the Life of SCCU | Medigap Dragons Bingo Board | Happy Holiday CC Bingo | MORTGAGE APPS | Day in the Life of SCCU
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