Help Desk Bingo

Help Desk Bingo Card
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This bingo card has a free space and 44 words: School's network breaks, You get put on hold by a caller, MiFi call we can't help with, Personal device, Multiple Pri 1's in a day, Someone calls just to vent, Caller tells you the wrong device name, 3 Macs in a row, "Hackers", "Nobody told me" or "I wasn't given that info", More than 4 tickets for one call, Caller exaggerates wait time, Call goes over 40 minutes, Student breaks device, An escalation path changes, Remote in and solve with one click, Break train derailed, Child is reprimanded in the background of call, Someone calls back seeking a different answer, Caller hangs up on you, Teacher won't let a student into Zoom, Enable flash player, "Nevermind, I fixed it.", Home WiFi issues, Data clerk broke it, Smoke alarm needs batteries, Jimmie and Brian have no idea, Caller mentions website or program you have never heard, Caller is mad that you don't control the Zoom, Caller has to leave for some reason, You play a game of Telephone with the caller, "I'm calling on behalf of So-and-So", Caller does not have the device, Caller "can't get into computer", actually can't get into something else, Canvas issue we can't fix, iPad won't load CCSD apps, Caller cannot make a decent password, Zoom bombing, THE MYRNA ZONE, Chrome AutoFill issues, Having to spell caller's name for them, Caller is salty about Adobe Pro, School incorrectly passes caller to us and You get interrupted by the School PA.

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