"I'm callingon behalfof So-and-So"Caller tellsyou thewrongdevice nameSchoolincorrectlypassescaller to us"Nobody toldme" or "Iwasn't giventhat info"Callerexaggerateswait timeSchool'snetworkbreaksJimmieand Brianhave noideaSmokealarmneedsbatteriesChromeAutoFillissuesTeacherwon't let astudentinto ZoomChild isreprimandedin thebackgroundof callRemote inand solvewith oneclickCaller hasto leavefor somereasonHaving tospell caller'sname forthemCaller mentionswebsite orprogram youhave neverheardDataclerkbroke it3 Macsin arowiPad won'tloadCCSDappsCanvasissue wecan't fixCall goesover 40minutes"Nevermind,I fixed it."Caller is madthat youdon't controlthe ZoomMiFi callwe can'thelp withStudentbreaksdeviceCallercannot makea decentpasswordBreaktrainderailedCallerhangs upon youHomeWiFiissuesCaller "can't getinto computer",actually can't getinto somethingelseEnableflashplayerAnescalationpathchangesTHEMYRNAZONEYou play agame ofTelephonewith thecallerYou getinterruptedby theSchool PAYou getput onhold by acallerSomeonecalls justto ventMore than4 ticketsfor onecallMultiplePri 1's ina dayCaller issalty aboutAdobe Pro"Hackers"Someonecalls backseeking adifferentanswerPersonaldeviceCallerdoes nothave thedeviceZoombombing"I'm callingon behalfof So-and-So"Caller tellsyou thewrongdevice nameSchoolincorrectlypassescaller to us"Nobody toldme" or "Iwasn't giventhat info"Callerexaggerateswait timeSchool'snetworkbreaksJimmieand Brianhave noideaSmokealarmneedsbatteriesChromeAutoFillissuesTeacherwon't let astudentinto ZoomChild isreprimandedin thebackgroundof callRemote inand solvewith oneclickCaller hasto leavefor somereasonHaving tospell caller'sname forthemCaller mentionswebsite orprogram youhave neverheardDataclerkbroke it3 Macsin arowiPad won'tloadCCSDappsCanvasissue wecan't fixCall goesover 40minutes"Nevermind,I fixed it."Caller is madthat youdon't controlthe ZoomMiFi callwe can'thelp withStudentbreaksdeviceCallercannot makea decentpasswordBreaktrainderailedCallerhangs upon youHomeWiFiissuesCaller "can't getinto computer",actually can't getinto somethingelseEnableflashplayerAnescalationpathchangesTHEMYRNAZONEYou play agame ofTelephonewith thecallerYou getinterruptedby theSchool PAYou getput onhold by acallerSomeonecalls justto ventMore than4 ticketsfor onecallMultiplePri 1's ina dayCaller issalty aboutAdobe Pro"Hackers"Someonecalls backseeking adifferentanswerPersonaldeviceCallerdoes nothave thedeviceZoombombing

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I'm calling on behalf of So-and-So"
  2. Caller tells you the wrong device name
  3. School incorrectly passes caller to us
  4. "Nobody told me" or "I wasn't given that info"
  5. Caller exaggerates wait time
  6. School's network breaks
  7. Jimmie and Brian have no idea
  8. Smoke alarm needs batteries
  9. Chrome AutoFill issues
  10. Teacher won't let a student into Zoom
  11. Child is reprimanded in the background of call
  12. Remote in and solve with one click
  13. Caller has to leave for some reason
  14. Having to spell caller's name for them
  15. Caller mentions website or program you have never heard
  16. Data clerk broke it
  17. 3 Macs in a row
  18. iPad won't load CCSD apps
  19. Canvas issue we can't fix
  20. Call goes over 40 minutes
  21. "Nevermind, I fixed it."
  22. Caller is mad that you don't control the Zoom
  23. MiFi call we can't help with
  24. Student breaks device
  25. Caller cannot make a decent password
  26. Break train derailed
  27. Caller hangs up on you
  28. Home WiFi issues
  29. Caller "can't get into computer", actually can't get into something else
  30. Enable flash player
  31. An escalation path changes
  32. THE MYRNA ZONE
  33. You play a game of Telephone with the caller
  34. You get interrupted by the School PA
  35. You get put on hold by a caller
  36. Someone calls just to vent
  37. More than 4 tickets for one call
  38. Multiple Pri 1's in a day
  39. Caller is salty about Adobe Pro
  40. "Hackers"
  41. Someone calls back seeking a different answer
  42. Personal device
  43. Caller does not have the device
  44. Zoom bombing